Top talent is on Pangea

You are viewing Daija's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Daija Bailey

Business Intelligence Analyst • Customer Success Manager • VA, US
Social Media Marketing
Leadership
Business Development
Business Strategy
Strategic Planning
Problem Solving
Analytical Thinking
G-Suite
Management
Marketing
Microsoft Office
Available for hire fromNegotiable
Contracts
Full-Time Roles
Current student and business professional
Highly organized and results-driven Technical Sourcer with 4+ years of experience across diverse industries. Expertise ins implementing efficient processes and software to onboard new clients/customers while delivering exceptional customer service, Proficient in project management and various related tools. Skilled communicator with the ability to convey technical and non-technical topics to a wide audience. Proven track record of collaborating with stakeholders and cross-functional teams to understand their needs and provide optimized solutions.

Work History

W

Small Business Specialist

Wells FargoDec 2020 - May 2021 • 6 mos● Collaborated with a diverse portfolio of clients to understand their unique business needs and successfully onboard them on the company’s products and services ● Utilized customer relationship management software (CRM) to effectively track and manage client interactions, identify trends, and troubleshoot issues to provide customized solutions to meet their specific needs ● Served as the primary point of contact for customer training, data conversion, setup/configuration, and troubleshooting to ensure successful implementation and customer satisfaction ● Achieved a 95% customer retention rate and a 20% increase in account expansion by leveraging a proactive, customer-centric approach to drive successful outcomes
F

Marketing Intern

Fast Signs InternationalFeb 2020 - Apr 2020 • 3 mos• Collaborated with marketing and sales department to create and implement successful marketing and plans and sales targets, effectively promoting and selling products • Managed social media platforms around the clock, developing and implementing effective strategies to increase web traffic and customer engagement • Conducted extensive market research that informed new product development and pricing strategy, helping to drive business growth and success • Stayed up-to-date on competitor marketing initiatives, analyzing data and insights to inform strategic decision-making • Prioritized customer relationship management, conducting surveys and maintaining strong relationships with customers to ensure their satisfaction and loyalty
G

Technical Sourcer

GitLabMar 2022 - Mar 2023 • 1 yr 1 mo• Built and maintained various dashboards in excel to support reporting and analysis across the people function including talent mapping. CRM cleanup, and various other data-based projects • Developed and implemented project plans, timelines, and reporting mechanisms to track progress and communicate updates to stakeholders • Conducted risk assessments and developed mitigation plans to ensure successful project delivery, including identifying and addressing potential roadblocks and shortfalls • Built and maintained a candidate pipeline of 200+, resulting in a 35% conversion rate, by utilizing various sourcing techniques and tools, such as LinkedIn Recruiter, Seekout, Google X-raying, etc. • Led initiatives to increase the diversity of candidate pipelines, resulting in a more inclusive and equitable hiring process • Screened candidates to assess fit for open software, SRE, and product roles, using effective communication and relationship-building skills to ensure a positive candidate experience • Average requisition load of 15+, depending on business needs
C

Sales Manager

Carter'sMay 2017 - Mar 2021 • 3 yrs 11 mos• Led and managed a high-preforming sales team, providing coaching, mentorship, and training to exceed sales target • Created and delivered compelling sales presentations to key stakeholders and decision-makers • Successfully lead the team to achieving quarterly sales targets and exceeded goals by 15% YoY • Conducted regular performance reviews with team members, identifying opportunities for improvement, setting targets, and providing actionable feedback to drive individual and team success

Education

Virginia Community College

Associate Degree, Business AdministrationSep 2021 - Present

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Current student and business professional
Highly organized and results-driven Technical Sourcer with 4+ years of experience across diverse industries. Expertise ins implementing efficient processes and software to onboard new clients/customers while delivering exceptional customer service, Proficient in project management and various related tools. Skilled communicator with the ability to convey technical and non-technical topics to a wide audience. Proven track record of collaborating with stakeholders and cross-functional teams to understand their needs and provide optimized solutions.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Daija's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Daija Bailey

Business Intelligence Analyst • Customer Success Manager • VA, US
Social Media Marketing
Leadership
Business Development
Business Strategy
Strategic Planning
Problem Solving
Analytical Thinking
G-Suite
Management
Marketing
Microsoft Office
Available for hire fromNegotiable
Contracts
Full-Time Roles

Work History

W

Small Business Specialist

Wells FargoDec 2020 - May 2021 • 6 mos● Collaborated with a diverse portfolio of clients to understand their unique business needs and successfully onboard them on the company’s products and services ● Utilized customer relationship management software (CRM) to effectively track and manage client interactions, identify trends, and troubleshoot issues to provide customized solutions to meet their specific needs ● Served as the primary point of contact for customer training, data conversion, setup/configuration, and troubleshooting to ensure successful implementation and customer satisfaction ● Achieved a 95% customer retention rate and a 20% increase in account expansion by leveraging a proactive, customer-centric approach to drive successful outcomes
F

Marketing Intern

Fast Signs InternationalFeb 2020 - Apr 2020 • 3 mos• Collaborated with marketing and sales department to create and implement successful marketing and plans and sales targets, effectively promoting and selling products • Managed social media platforms around the clock, developing and implementing effective strategies to increase web traffic and customer engagement • Conducted extensive market research that informed new product development and pricing strategy, helping to drive business growth and success • Stayed up-to-date on competitor marketing initiatives, analyzing data and insights to inform strategic decision-making • Prioritized customer relationship management, conducting surveys and maintaining strong relationships with customers to ensure their satisfaction and loyalty
G

Technical Sourcer

GitLabMar 2022 - Mar 2023 • 1 yr 1 mo• Built and maintained various dashboards in excel to support reporting and analysis across the people function including talent mapping. CRM cleanup, and various other data-based projects • Developed and implemented project plans, timelines, and reporting mechanisms to track progress and communicate updates to stakeholders • Conducted risk assessments and developed mitigation plans to ensure successful project delivery, including identifying and addressing potential roadblocks and shortfalls • Built and maintained a candidate pipeline of 200+, resulting in a 35% conversion rate, by utilizing various sourcing techniques and tools, such as LinkedIn Recruiter, Seekout, Google X-raying, etc. • Led initiatives to increase the diversity of candidate pipelines, resulting in a more inclusive and equitable hiring process • Screened candidates to assess fit for open software, SRE, and product roles, using effective communication and relationship-building skills to ensure a positive candidate experience • Average requisition load of 15+, depending on business needs
C

Sales Manager

Carter'sMay 2017 - Mar 2021 • 3 yrs 11 mos• Led and managed a high-preforming sales team, providing coaching, mentorship, and training to exceed sales target • Created and delivered compelling sales presentations to key stakeholders and decision-makers • Successfully lead the team to achieving quarterly sales targets and exceeded goals by 15% YoY • Conducted regular performance reviews with team members, identifying opportunities for improvement, setting targets, and providing actionable feedback to drive individual and team success

Education

Virginia Community College

Associate Degree, Business AdministrationSep 2021 - Present

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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