Top talent is on Pangea

You are viewing Priyanka's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Priyanka Dasgupta

Content Marketing Manager • CopywriterCA, US
Participatory design
Customer Discovery
Communication
Rapid Prototyping
R Studio
Data Analysis
Qualtrics
Java
Figma
Python
Card Sorting
Usability Testing
Interviewing
Qualitative Research
Qualitative Analysis
UX research
Available for hire fromNegotiable
I'm a mixed-methods UX Researcher with 5+ years of experience. I've worked at companies such as Microsoft, ServiceNow and Pluralsight and accesSOS.
I'm mixed-methods User Researcher with 5+ years of research experience. I enjoy uncovering top user needs, painpoints, and turning research insights into actionable design and product changes. I have conducted research across several stages of product development - from strategic and generative research in the initial stages to evaluative research in the later stages. I have a wide array of research methods in my toolkit - interviews, diary studies, surveys, usability testing, card sort, tree sort, user journeys and more.

Projects

Understanding Video Creator Painpoints

Worked on an enterprise video streaming platform to uncover the top uses cases and painpoints video creators, specifically corporate communication professionals, have with the video platform. See More

Work History

P

Product UX Researcher

PluralsightMar 2022 - Dec 2022 • 9 mos First and only dedicated UX Research hire at Pluralsight. I led, established, and scaled the User Research process at Pluralsight Flow from scratch – from research intake, customer recruitment, execution, analysis, and socialization of research. • Supported 9 different product teams with their research needs regarding developer productivity, satisfaction, and DevOps processes. • Conducted foundational, discovery research and evaluative research such as usability tests, card sorting, tree tests, concept tests, surveys and more. • Well-versed in design principles, product strategy and Software Development Lifecyle (SDLC), I can turn insights from research to actionable recommendations. Several of my research studies directly impacted the product roadmap, led to new feature development, and informed numerous design changes. • Created and led workshops to educate cross-functional partners (design, product, sales, engineering, data science, marketing) on the role and value of research. • Introduced various research initiatives, including a monthly research newsletter, a dedicated B2B customer research panel and created a centralized research hub with past research results.
A

UX Researcher

accesSOSAug 2021 - May 2022 • 10 mos Conducted several qualitative research studies, usability studies and card sort studies to improve the accessibility of the AccesSOS web application for folks with disabilities and mental illness. • Synthesized research findings into actionable design decisions and presented insights to the Design Team and other stakeholders, including the co-founder.
S

UX Research Intern

ServiceNowMay 2021 - Aug 2021 • 3 mosCreated, conducted, and analyzed moderated and unmoderated usability studies for the rollout of a transformative tool for the internal IT team. Findings directly informed design and content changes for the tool aimed at improving user satisfaction, retention, and adoption of internal IT products. • Facilitated multiple cross-functional discussions with 12 Subject Matter Experts in areas such as Search, Virtual Agent, Security to gather and create content for the transformative tool.
M

UX Researcher

Microsoft Feb 2019 - Jun 2020 • 1 yr 5 mosConducted user research for new feature development on Microsoft Stream – Microsoft’s enterprise video portal. Used various methodologies such as usability studies, unmoderated studies, surveys, customer calls and studies through UserTesting.com. • Trained 80+ engineers, designers, PMs on how to conduct customer interviews, usability studies and how to analyze qualitative data to make impact and customer-driven decisions. • Identified top customer jobs through qualitative user interviews that directly changed prioritization of features on productroadmap. • Presented key actionable insights to cross-functional stakeholders, directly informing effective changes to product roadmap. • Recruited over 300+ targeted customers for studies aimed at new feature development.

Education

UC Berkeley

Graduate Degree, Information Management & SystemsAug 2020 - May 2022

UC San Diego

Bachelor's Degree, Human Computer InteractionSep 2014 - Jun 2018

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
I'm a mixed-methods UX Researcher with 5+ years of experience. I've worked at companies such as Microsoft, ServiceNow and Pluralsight and accesSOS.
I'm mixed-methods User Researcher with 5+ years of research experience. I enjoy uncovering top user needs, painpoints, and turning research insights into actionable design and product changes. I have conducted research across several stages of product development - from strategic and generative research in the initial stages to evaluative research in the later stages. I have a wide array of research methods in my toolkit - interviews, diary studies, surveys, usability testing, card sort, tree sort, user journeys and more.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Priyanka's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Priyanka Dasgupta

Content Marketing Manager • CopywriterCA, US
Participatory design
Customer Discovery
Communication
Rapid Prototyping
R Studio
Data Analysis
Qualtrics
Java
Figma
Python
Card Sorting
Usability Testing
Interviewing
Qualitative Research
Qualitative Analysis
UX research
Available for hire fromNegotiable

Projects

Understanding Video Creator Painpoints

Worked on an enterprise video streaming platform to uncover the top uses cases and painpoints video creators, specifically corporate communication professionals, have with the video platform.

Work History

P

Product UX Researcher

PluralsightMar 2022 - Dec 2022 • 9 mos First and only dedicated UX Research hire at Pluralsight. I led, established, and scaled the User Research process at Pluralsight Flow from scratch – from research intake, customer recruitment, execution, analysis, and socialization of research. • Supported 9 different product teams with their research needs regarding developer productivity, satisfaction, and DevOps processes. • Conducted foundational, discovery research and evaluative research such as usability tests, card sorting, tree tests, concept tests, surveys and more. • Well-versed in design principles, product strategy and Software Development Lifecyle (SDLC), I can turn insights from research to actionable recommendations. Several of my research studies directly impacted the product roadmap, led to new feature development, and informed numerous design changes. • Created and led workshops to educate cross-functional partners (design, product, sales, engineering, data science, marketing) on the role and value of research. • Introduced various research initiatives, including a monthly research newsletter, a dedicated B2B customer research panel and created a centralized research hub with past research results.
A

UX Researcher

accesSOSAug 2021 - May 2022 • 10 mos Conducted several qualitative research studies, usability studies and card sort studies to improve the accessibility of the AccesSOS web application for folks with disabilities and mental illness. • Synthesized research findings into actionable design decisions and presented insights to the Design Team and other stakeholders, including the co-founder.
S

UX Research Intern

ServiceNowMay 2021 - Aug 2021 • 3 mosCreated, conducted, and analyzed moderated and unmoderated usability studies for the rollout of a transformative tool for the internal IT team. Findings directly informed design and content changes for the tool aimed at improving user satisfaction, retention, and adoption of internal IT products. • Facilitated multiple cross-functional discussions with 12 Subject Matter Experts in areas such as Search, Virtual Agent, Security to gather and create content for the transformative tool.
M

UX Researcher

Microsoft Feb 2019 - Jun 2020 • 1 yr 5 mosConducted user research for new feature development on Microsoft Stream – Microsoft’s enterprise video portal. Used various methodologies such as usability studies, unmoderated studies, surveys, customer calls and studies through UserTesting.com. • Trained 80+ engineers, designers, PMs on how to conduct customer interviews, usability studies and how to analyze qualitative data to make impact and customer-driven decisions. • Identified top customer jobs through qualitative user interviews that directly changed prioritization of features on productroadmap. • Presented key actionable insights to cross-functional stakeholders, directly informing effective changes to product roadmap. • Recruited over 300+ targeted customers for studies aimed at new feature development.

Education

UC Berkeley

Graduate Degree, Information Management & SystemsAug 2020 - May 2022

UC San Diego

Bachelor's Degree, Human Computer InteractionSep 2014 - Jun 2018

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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