Eric C.

Product Designer • UX Designer • User Researcher • New York, NY, US

User Interface Design

Visual Design

Journey Mapping

UX Strategy

Design Systems

User-Centered Design

Usability Testing

Wireframing

Prototyping

UI/UX Design

Figma

Available for hire fromNegotiable

Contracts

Full-Time Roles

Senior Product Designer | UX/UI Generalist

With a B.S. in Product Design from Stanford University, I have cultivated a robust career in product design and UX. Since 2015, I have been a Product Design Consultant at EC Design, where I advise on product strategy and design execution across various industries. My role involves transforming software products with a human-centered approach to enhance usability and business metrics. As a Senior Product Designer at LiveAuctioneers, I led design for engineering teams, significantly impacting user engagement and conversion rates. My tenure at Heartbeat as a Senior UX Designer involved launching a campaign website in the rare disease category, while at Rokkan, I spearheaded design execution for major product launches, collaborating with cross-functional teams. My experience spans CRM, payments, B2C, and B2B SaaS, with a focus on user activation and conversion.

Projects

Growth Design at LiveAuctioneers

• Led design for 3 engineering teams at LiveAuctioneers, focusing on growth/conversion oriented agile product design for 7+ million users. • Mentored 2 junior designers, advised on visual craft, and spearheaded the creation and optimization of the design system. • Delivered end-to-end UI/UX design focusing on user activation + conversion; impacted priority KPI (bids) by +96% and secondary (account creation) by +15%.See More

Work History

Product Design Consultant

EC DesignAdvised on high-level product strategy and design execution tactics for various industries. Transformed software products with human-centered product thinking to drive usability and business metrics. Collaborated with clients like Printivity, Nico, Channelmeter on CRMs, Payments, B2C, and B2B SaaS.

Senior Product Designer

LiveAuctioneersJun 2021 - Feb 2024 • 2 yrs 9 mosLed design for 3 engineering teams at LiveAuctioneers, focusing on growth/conversion oriented agile product design for 7+ million users. Mentored 2 junior designers, advised on visual craft, and spearheaded the creation and optimization of the design system. Delivered end-to-end UI/UX design focusing on user activation + conversion; impacted priority KPI (bids) by +96% and secondary (account creation) by +15%.

Senior UX Designer

HeartbeatAug 2020 - May 2021 • 10 mosLaunched unbranded campaign website in rare disease category, collaborating with cross-functional teams. Developed key deliverables including heuristic analysis, sitemap, wireframes, and functional specifications. Contributed to client presentations and QA processes.

Experience Designer

RokkanJul 2019 - Aug 2020 • 1 yr 2 mosLed design execution for major product launch website for Altria/Phillip Morris, creating user journey maps, wireframes, prototypes, and high fidelity designs. Provided on-call design solutions for AMEX, Jetblue, Onetravel, Untuckit, conducting needfinding, ideation, and creating wireframes and prototypes. Collaborated with strategists, marketing, account, and engineering teams at Publicis Groupe.

Education

Stanford University

B.S. (Engineering), Product Design2014

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