Top Talent like Marissa are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Marissa Dagongdong

Community Manager • Project Manager • PR and Communications Specialist • Philippine, ZE, NL
Client Management
Coaching
Curriculum Design
Customer Experience
Training
Instructional Design
Management
Available for hire fromNegotiable
Contracts
Client Training Manager | Training Specialist
With over a decade of experience in training and customer service, I currently serve as a Client Training Associate at JPMorgan Chase & Co., where I oversee client training programs to ensure comprehensive understanding of the company's products and services. Prior to this role, I held various positions at Alorica, including Learning Delivery Specialist, Learning Delivery Supervisor, and Learning Associate. My responsibilities ranged from delivering product training and supervising training teams to developing training materials and supporting smooth training operations. I began my career as a Customer Service Representative, where I honed my skills in handling customer inquiries and providing exceptional service. My extensive background in training and customer service equips me with the expertise to effectively manage and deliver high-quality training programs.

Work History

J

Client Training Associate (Managerial Level)

JPMorgan Chase & Co.As a Client Training Associate at a managerial level, responsible for overseeing the training programs for clients, ensuring they are well-informed about the company's products and services.
A

Learning Delivery Specialist (Product Trainer)

AloricaJan 2023 - Apr 2023 • 4 mosAs a Learning Delivery Specialist, responsible for delivering product training to employees, ensuring they have the necessary knowledge and skills to perform their roles effectively.
A

Learning Delivery Supervisor (Training Supervisor - Interim)

AloricaJan 2022 - Dec 2022 • 1 yrAs a Learning Delivery Supervisor, responsible for supervising the training team, developing training materials, and ensuring the effective delivery of training programs.
A

Learning Delivery Specialist (Product Trainer)

AloricaSep 2017 - Dec 2021 • 4 yrs 4 mosAs a Learning Delivery Specialist, responsible for delivering product training to employees, ensuring they have the necessary knowledge and skills to perform their roles effectively.
A

Learning Associate (Training Assistant)

AloricaNov 2014 - Aug 2017 • 2 yrs 10 mosAs a Learning Associate, responsible for assisting in the development and delivery of training programs, supporting trainers, and ensuring smooth training operations.
A

Customer Service Representative

AloricaFeb 2011 - Oct 2014 • 3 yrs 9 mosAs a Customer Service Representative, responsible for handling customer inquiries, resolving issues, and providing excellent customer service.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Client Training Manager | Training Specialist
With over a decade of experience in training and customer service, I currently serve as a Client Training Associate at JPMorgan Chase & Co., where I oversee client training programs to ensure comprehensive understanding of the company's products and services. Prior to this role, I held various positions at Alorica, including Learning Delivery Specialist, Learning Delivery Supervisor, and Learning Associate. My responsibilities ranged from delivering product training and supervising training teams to developing training materials and supporting smooth training operations. I began my career as a Customer Service Representative, where I honed my skills in handling customer inquiries and providing exceptional service. My extensive background in training and customer service equips me with the expertise to effectively manage and deliver high-quality training programs.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Marissa are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Marissa Dagongdong

Community Manager • Project Manager • PR and Communications Specialist • Philippine, ZE, NL
Client Management
Coaching
Curriculum Design
Customer Experience
Training
Instructional Design
Management
Available for hire fromNegotiable
Contracts

Work History

J

Client Training Associate (Managerial Level)

JPMorgan Chase & Co.As a Client Training Associate at a managerial level, responsible for overseeing the training programs for clients, ensuring they are well-informed about the company's products and services.
A

Learning Delivery Specialist (Product Trainer)

AloricaJan 2023 - Apr 2023 • 4 mosAs a Learning Delivery Specialist, responsible for delivering product training to employees, ensuring they have the necessary knowledge and skills to perform their roles effectively.
A

Learning Delivery Supervisor (Training Supervisor - Interim)

AloricaJan 2022 - Dec 2022 • 1 yrAs a Learning Delivery Supervisor, responsible for supervising the training team, developing training materials, and ensuring the effective delivery of training programs.
A

Learning Delivery Specialist (Product Trainer)

AloricaSep 2017 - Dec 2021 • 4 yrs 4 mosAs a Learning Delivery Specialist, responsible for delivering product training to employees, ensuring they have the necessary knowledge and skills to perform their roles effectively.
A

Learning Associate (Training Assistant)

AloricaNov 2014 - Aug 2017 • 2 yrs 10 mosAs a Learning Associate, responsible for assisting in the development and delivery of training programs, supporting trainers, and ensuring smooth training operations.
A

Customer Service Representative

AloricaFeb 2011 - Oct 2014 • 3 yrs 9 mosAs a Customer Service Representative, responsible for handling customer inquiries, resolving issues, and providing excellent customer service.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.