Top Talent like Matthew are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Matthew Chung

Customer Success Manager • Operations Manager • Sales & Business Development Manager • Port of Spain, Port of Spain Corporation, TT
Available for hire fromNegotiable
Contracts
Customer Success and Social Media Specialist
With an Associate's degree in Liberal Arts and Sciences from Florida State University, I have cultivated a diverse career path, primarily focusing on customer support and social media. My most recent role was as a Customer Success Advocate and Social Media Specialist at CoinMarketCap, where I contributed to empowering retail users with accurate cryptoasset information. Prior to this, I served as a Customer Support Specialist at MoGi Group, assisting in localization and community management for a global clientele. My experience also includes working as a Customer Support Agent at 5CA, enhancing customer experiences for major gaming and tech brands. Additionally, I have a background in luxury service, having worked as a Deckhand/Stew at TradeWinds Experience, where I ensured exceptional service for yacht vacation guests. My career reflects a commitment to delivering high-quality customer experiences across various industries.

Work History

C

Customer Success Advocate and Social Media Specialist

CoinMarketCapMar 2022 - Jul 2023 • 1 yr 5 mosWorked at CoinMarketCap, the world's most-referenced price-tracking website for cryptoassets, focusing on customer success and social media strategies to empower retail users with unbiased, high-quality, and accurate information.
M

Customer Support Specialist

MoGi GroupJun 2021 - Feb 2022 • 9 mosProvided customer support for MoGi Group, an award-winning video game service provider, assisting in localization, player support, community management, and other services for over 1,000 clients worldwide.
5

Customer Support Agent

5CAApr 2020 - May 2021 • 1 yr 2 mosServed as a customer support agent at 5CA, a remote-first CX company, enhancing customer and player experiences for major gaming and tech brands.
T

Deckhand/Stew

TradeWinds ExperienceJul 2018 - Jan 2019 • 7 mosWorked as a Deckhand/Stew at TradeWinds Experience, specializing in providing luxury yacht vacations and ensuring exceptional service for guests.

Education

F

Florida State University

Associate's degree, Liberal Arts and Sciences/Liberal Studies2015 - 2017

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Customer Success and Social Media Specialist
With an Associate's degree in Liberal Arts and Sciences from Florida State University, I have cultivated a diverse career path, primarily focusing on customer support and social media. My most recent role was as a Customer Success Advocate and Social Media Specialist at CoinMarketCap, where I contributed to empowering retail users with accurate cryptoasset information. Prior to this, I served as a Customer Support Specialist at MoGi Group, assisting in localization and community management for a global clientele. My experience also includes working as a Customer Support Agent at 5CA, enhancing customer experiences for major gaming and tech brands. Additionally, I have a background in luxury service, having worked as a Deckhand/Stew at TradeWinds Experience, where I ensured exceptional service for yacht vacation guests. My career reflects a commitment to delivering high-quality customer experiences across various industries.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Matthew are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Matthew Chung

Customer Success Manager • Operations Manager • Sales & Business Development Manager • Port of Spain, Port of Spain Corporation, TT
Available for hire fromNegotiable
Contracts

Work History

C

Customer Success Advocate and Social Media Specialist

CoinMarketCapMar 2022 - Jul 2023 • 1 yr 5 mosWorked at CoinMarketCap, the world's most-referenced price-tracking website for cryptoassets, focusing on customer success and social media strategies to empower retail users with unbiased, high-quality, and accurate information.
M

Customer Support Specialist

MoGi GroupJun 2021 - Feb 2022 • 9 mosProvided customer support for MoGi Group, an award-winning video game service provider, assisting in localization, player support, community management, and other services for over 1,000 clients worldwide.
5

Customer Support Agent

5CAApr 2020 - May 2021 • 1 yr 2 mosServed as a customer support agent at 5CA, a remote-first CX company, enhancing customer and player experiences for major gaming and tech brands.
T

Deckhand/Stew

TradeWinds ExperienceJul 2018 - Jan 2019 • 7 mosWorked as a Deckhand/Stew at TradeWinds Experience, specializing in providing luxury yacht vacations and ensuring exceptional service for guests.

Education

F

Florida State University

Associate's degree, Liberal Arts and Sciences/Liberal Studies2015 - 2017

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.