faith bain

Operations Manager • Customer Success Manager • Remote, OR, US

Client Management

Consulting

Project Development

Event Management

Event Marketing

Podcasting

Business Development

Growth Marketing

Available for hire fromNegotiable

I help companies grow by building dynamic and tailored growth strategies, managing their audience engagement, and collaborating every step of the way

Hi! I'm Faith, and I have a deep love for building brands and businesses! And by deep love, what I really mean is an obsessive habit. I attribute my successes in this field to helping clients identify and name their big picture, forecasting, implementing, and pivoting between solutions for operations, and prioritizing where my energy is best spent day to day to ensure that the bottom never falls out of any project. I have an uncanny ability to meet people where they're at, which has allowed me to melt tension and frustration off of clients, teammates, and third parties effortlessly. I work remotely primarily, but I love to travel for work to check-in/ offer physical support when needed. So, let's see what we can build together.

Projects

Business Operations | BBM

8 month project working on foreclosed commercial business flip: a full service high and dry marina located on Table Rock Lake, acquired by a commercial foreclosure conglomerate based in Utah. Marina was sold with a $5M profit on the flip/remodel, and I still collaborate with the owners to this day! • Oversaw operational efficacy and identified process gaps with staffing, business remodeling, and managing client accounts • Establish, foster, and maintain relationships with high profile clients, driven by keeping larger real estate developments front of mind • Developed and implemented client support infrastructure to ensure client loyalty and environmental amicability across client, staff, and owner experience • Sold and filled all available wet and dry slips, and drove up demand and interest enough to justify and support the initiative to build more storage options • Ensured that short term storage, maintenance services, and retail loyalty stayed at peak performance through busy season to ensure highest earnings possibleSee More

Consultant, Business Strategist

Collaborate on identifying and mapping company/ brands long term business goals for POM, a professional organizing business that offers coaching and largescale presentations. • Identify all process gaps to ensure day to day stability, allowing the company to experience growing pains through periods of transition without sacrificing productivity/ client experience • Strategize and outline growth objectives and milestones broken down into weeks, months, quarters, and years. • Develop and own all digital marketing initiatives, connecting brand/ owner to her audience, other industry leaders, and positioning her as an expert in her field • Collaborate, develop, and oversee the progress of new brand initiatives such as podcasting, articles, books, and webinar offerings to extend market exposure, as well as to increase overall revenueSee More

Operation Snowball

Served on the Board of Directors for Operation Snowball, with a focus on youth advocacy. Operation Snowball is a prevention program funded by the Illinois Association for Behavior Health where I served on the Board of Directors, with a focus on youth advocacy. My primary responsibilities included the development of program content, event coordination, and training of SG leaders. I offered additional support on budgeting, program expansion, and fundraising initiatives.See More

Work History

Business Development & Head of Marketing

Ernest Tubb Record ShopApr 2019 - Sep 2020 • 1 yr 5 mosCurate and monitor all social media accounts, content blog posts, and ecommerce systems to ensure top revenue on investment, conversion rate, and view engagement to assist in the process of a venerated business reclaiming a position of opulence in the current age Workshop, design, and implement non-traditional forms of merchandising and revenue streams, partner with PR reps of prominent recording artists to host exclusive pop-up shops, and oversee key events such as record releases, book signings, TV/ film shoots, and live performances to support ambitious corporate initiatives, and revitalize company spirit Represent brand as a liaise between industry and consumer via social media strategy to enrich the experience of fan participation in efforts to nurture company ethos and expand the range and depth of company voice Attend industry networking events, entertain music industry professionals, and foster relationships with established and up and coming musicians to collaborate on projects, solicit funding, and co-sponsor large scale commercial events

Client Strategist & Marketing Manager

Our House Wealth AdvisorsApr 2021 - Nov 2022 • 1 yr 8 mosWork directly with CEO and COO to design and workshop new branches of collateral fostered and supported by invested client relationships and referrals such as an ambassador program, a seminar series, and various webinar offerings Identify gaps within the market and originate sales driven marketing materials and promotional events from concept to campaign to expand all corporate initiatives tailored to differentiated demographical backgrounds spanning across various U.S. territories and Canada. Host meetings, curate events, and sponsor outings with prospecting and existing clients to reinforce client retention for both corporate and personal accounts Run point on prospecting client communications during full funnel process such as overseeing email campaigns, fostering social media leads, and managing SEO content/ analytics Represent company in local community by hosting and participating in various charities and causes throughout the year, reinforcing company ethos and company presence

Business Operations & Marketing

Adkins Select PropertiesMay 2020 - Mar 2021 • 10 mosEnhance productivity, and improve operational efficiency to ensure company success by identifying process gaps and executing solutions Monitor client successes and defeats within company roster to reinforce and supplement success strategies to mitigate future losses Connect with local businesses, promote events, and conduct interviews to establish company ethos as a key participant in the social community Design and execute marketing campaigns across all social channels tailored to the demographic's behavioral fingerprint specific to targeted market Build support for internal and external initiatives by managing all manner corporate client communication, overseeing CRM, and designing business strategy based on owner's long term objectives and targets Assist in the tracking, forecasting, and guidance of developing nightly rental portfolios to ensure clients feel successful, high achieving, and well supported

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