Alexis Holland

People & Culture • Customer Success Manager • Social Media Marketing Specialist • Indianapolis, IN, US

Microsoft Word

Microsoft Office

Mentoring

Microsoft Access

Microsoft Teams

Public Speaking

Onboarding

Facebook

Accessibility

TikTok

Training

Customer Experience

Travel Planning

Attention To Detail

Microsoft Outlook

Salesforce

Cross-functional collaboration

Interviewing

Emails

Talent Acquisition

Program Coordination

Adaptability

Interpersonal Communication

Compliance

Human Resources

Business Administration

Management

Organization

Event Planning

Event Coordination

Recruiting

Community Outreach

Leadership

Partnership Development

Engagement

Administrative Support

Available for hire fromNegotiable

Contracts

Empowering Careers | Building Connections | HR & Talent Acquisition Specialist

I am a passionate Workforce Development Leader dedicated to creating opportunities for employee growth, career mobility, and inclusive workforce initiatives. With a proven track record in building relationships with educational institutions, government agencies, and community organizations, I collaborated on apprenticeships, training programs, and the Second Chance Program, helping justice-involved individuals successfully re-enter the workforce. I am committed to fostering a more diverse, equitable, and inclusive work environment where employees feel valued and empowered. Let’s connect to discuss workforce development, talent strategy, and building stronger career pathways! I am also skilled in people management, onboarding, and leveraging applicant tracking systems.

Projects

ATS Transition - Hiring Manager Training

Managed the transition from the Hyrell to KeldairHR ATS systems including weekly sessions to ensure the system fit the organizational needs. Executed 3 campus-wide trainings to educate the Hiring Managers and Search Committees on upcoming ATS transition and recruitment processes.See More

DSP Series — Conference Series for Direct Support Professionals

Organized and executed a series of conferences for Direct Support Professionals, including 6 in-person and 1 day virtual conferences as a response to the COVID-19 pandemic.See More

Work History

Manager of Workforce Development

IndyGoDec 2024 - Feb 2025 • 3 mosAs Manager of Workforce Development at IndyGo, I led strategic initiatives to enhance employee growth, expand talent pipelines, and foster career mobility. I collaborated with internal teams, unions, and community partners to develop workforce programs, apprenticeships, and equitable career pathways. Key achievements included partnering with ATU Local 1070 to oversee mentorship and apprenticeship initiatives, building relationships with educational institutions, government agencies, and community organizations, managing the Second Chance Program, and designing an Employee Spotlight program.

Onboarding And Community Engagement Coordinator

IndyGoNov 2023 - Dec 2024 • 1 yr 2 mosAs the Onboarding and Community Engagement Coordinator, I facilitated seamless onboarding, orientation, and recruitment processes while strengthening community partnerships to support talent acquisition. My role focused on enhancing the candidate experience, building recruitment pipelines, and fostering meaningful relationships to attract top talent. Key contributions included leading new hire orientation, establishing partnerships with community organizations, managing recruiting social media, and developing onboarding best practices.

Interim Recruiter

IndyGoJan 2024 - Apr 2024 • 4 mosAs an Interim Recruiter, I ensured a seamless hiring process during a leadership transition, managing full-cycle recruitment for key roles and maintaining a strong pipeline of qualified candidates. I collaborated with hiring managers to streamline recruitment strategies, enhance the candidate experience, and support workforce growth. Key achievements included managing full-cycle recruitment, reviewing and screening applicants, increasing candidate engagement, and leveraging ATS and CRM tools.

Human Resources Coordinator

University of IndianapolisNov 2021 - Nov 2023 • 2 yrs 1 moAs a Human Resources Coordinator, I played a pivotal role in optimizing recruitment processes, enhancing new hire experiences, and driving data-informed decision-making. I partnered with Hiring Managers and Search Committees to streamline hiring workflows, ensuring a seamless and efficient recruitment process. Key achievements included enhancing hiring efficiency, successfully hiring faculty, leading orientations, improving HR data accuracy, and developing a Hiring Manager’s Guide.

Member Services Coordinator

Indiana Association of Rehabilitation Facilities (INARF)Mar 2018 - Nov 2021 • 3 yrs 9 mosAs a Member Services Coordinator, I enhanced professional development initiatives, managed large-scale events, and improved member engagement through strategic planning and data-driven decision-making. Key achievements included coordinating professional development events, managing conferences, facilitating webinars, increasing member satisfaction, and leading the planning and execution of INARF Annual Conferences.

Administrative Assistant

Indiana Supreme Court Disciplinary CommissionDec 2010 - Mar 2018 • 7 yrs 4 mosSupported agency operations through customer-focused service to internal and external stakeholders, ensuring accuracy of sensitive and confidential files, creating and sending routine correspondence, maintaining hiring calendar scheduling for 11 staff attorneys, resulting in high accuracy rate and a reduction in administrative errors.

Education

University of Phoenix

Master of Management, Human Resources2011 - 2013

Indiana State University

Bachelor of Science - BS, Business Administration2003 - 2007

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