Alice Mariano

Operations Manager

Customer Success Manager

Chief of Staff

New York, NY, US

Process Improvement

Process Optimization

Planning

Program Coordination

Program Management

Project Planning

Project Management

Leadership

Event Assistance

Personal Assistant

Virtual Assistant

Operations Management

Available for hire fromNegotiable

Contracts

Full-Time Roles

Global Ops, Business Dev (PMP, CSM, Ex-Google)

Alice has over a decade of experience managing and growing both US-based and globalized operations and product/engineering functions at companies like Google, Compass, and Dow Jones. Things Alice can help you with: Global ops: - decide whether to in-house or out-source global functions - recruit and manage the RFP process for global teams General ops: -process mapping / implementation / optimization to ensure the success of your operations functions - automating parts of your operations process - operations tooling decisions / implementation - contract & vendor selection / management - recruiting, on-boarding & scaling teams Resume: https://docs.google.com/document/d/1IGgXRE1WPcMcCtdLzA9D-ifxB9u9TQ3z

Projects

DevShop: Engineering Vendor Consolidation & Global Expansion at Google

I was tasked with solving a critical engineering vendor management challenge at Google, which evolved into a massive program management, security, and global expansion initiative that redefined how Google engaged vendor engineers. At the time, Google’s product and engineering teams had 2,000+ fragmented vendor contracts, each hiring 1-2 engineers per PO without structured compliance, security, or rate standardization. This resulted in vendors with direct code access, no formalized onboarding, and compliance risks due to role misalignment. I led a global RFP, consolidating the vendor ecosystem into three strategic supplier partnerships, transitioning from a staff augmentation model to a managed services framework, and scaling the program into a dedicated, structured engineering workforce. As part of this transformation: • Opened new engineering hubs in Mexico, New York, and Mountain View, creating a Google-owned, vendor-operated model that ensured security, compliance, and scalability. • Built and standardized engineering workflows, ensuring vendor teams operated within structured CI/CD pipelines instead of unregulated augmentation. • Developed a new internal access control system, restricting unauthorized vendor modifications while maintaining Google’s security and compliance standards. • Created and implemented a dedicated tool for vendor program management, which was ultimately named after me, streamlining operations across legal, security, procurement, and engineering. • Drove a large-scale change management initiative, aligning engineering, legal, security, and procurement teams to adopt this new framework. • Expanded the program into a full-fledged Alphab company, demonstrating its long-term impact and viability. By the end of this initiative, Google had a scalable, secure, and efficient vendor-led engineering workforce that improved development efficiency, compliance, and operational resilience while enabling global software development at scale.See More

Work History

Founder, Principal Consultant

Mariano International (The Mariano Group)Consulting Services for StartUp Founders & VCs on global operations management and scaling, Organizational Management and Business Development.

Owner

AliMaOwner of AliMa, likely involved in overseeing business operations, strategy, and growth of the company.

Senior Program Director, M&A & Transformation

Dow JonesMay 2022 - Dec 2023 • 1 yr 8 mosLed M&A Integrations of the 3 recent Dow Jones company acquisitions (IBD, OPIS, CMA).

Senior Manager, Tech Programs

CompassJul 2019 - Jan 2021 • 1 yr 7 mosHeaded Automation, Operations, Product, and Corporate Engineering programs for the country's largest real-estate brokerage.

Senior Program Manager (PMP), Product Operations

GoogleMay 2015 - Jul 2019 • 4 yrs 3 mosShaped the Horizontal Engineering Program (DevOps) from the ground up and led the team to become an official Google sub-company with 150 people and a $13M budget.

Education

The Hong Kong University of Science and Technology

Bachelor of Science (BSc), Business & Management

GIA (Gemological Institute of America)

AJP - Accredited Jewelry Professional Diploma Program, Gemology, Diamonds2022

GIA (Gemological Institute of America)

Graduate Pearls, Pearls2022

Designlab

UX Academy, Graphic Design2021 - 2022

Harvard Business School Online

Negotiation w/ Michael A. Wheeler, Business Negotiation2021

Designlab

UX/UI Design Foundations, Web Page, Digital/Multimedia and Information Resources Design2021

Bayes Business School

Bachelor of Science BSc (Hons), Business Administration and Management, General

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