Anna Yang

Hi! I'm Anna. Nice to meet you! I specialize in designing accessible user experiences across various platforms. My experience spans from educational environments to professional roles in UX and UI design, focusing on enhancing user engagement and accessibility, particularly for the deaf and hard-of-hearing community.

Projects

Led efforts for design improvements to user's Call History in CaptionCall

CaptionCall is a telecommunications app that enables over 800,000 individuals with hearing loss to make calls comfortably with real-time transcriptions. The project was focused on improving the experience of the call history because users are currently unable to save contacts directly from the history page, and users want a quicker, easier way to place calls. I designed a solution, and the impact was that call rates increased by 15% and click rates grew by 30%.See More

Work History

User Experience Designer

Sorenson CommunicationsMay 2024 - Jul 2025 • 1 yr 3 mosSpearheaded alignment initiatives among product managers, developers, and designers to ensure project coherence. Evolved responsive design methodologies for tablet and mobile applications, enhancing user experience. Developed innovative designs tailored for the deaf and hard-of-hearing community, improving accessibility. Shipped two high-impact features, resulting in a 15% increase in click rates and a 10% boost in sales.

UI/UX Designer

Black MathMar 2024 - May 2024 • 3 mosMarketing Chegg Skill's desktop page through cross-functional partners. Analyzing user and business insights from investigative research on B2B and D2C user journeys, personas, KPIs, and site maps used in design iterations and prototypes for desktop page. Transformed wireframes to reflect the Chegg Skill's new brand guidelines and improve user experience to drive growth in customer acquisition and higher user retention.

Product Designer I

SezzleJun 2023 - Apr 2024 • 11 mosSpearheaded alignment efforts with cross-disciplinary team & stakeholders: program managers, engineers/developers, and designers to aid in design implementation; ensured designs are pixel perfect, leading to handover efficiency with agile development. Updated the design system, pattern-libraries, style guides, UX design best practices, competitive analysis, brand guidelines for B2B2C interactive mobile and web platform. Shipped 2 end-to-end experiences and 3 high impact MVP features. Delivered impact through reducing friction: 20% increase in sales and a 30% increase in clicks with a new feature, used by 70-85% of users today. Improved marketplace visual hierarchy, driving 23% increase in user-driven discovery. Validated designs through feedback; usability and A/B testing with 50+ users.

Product Design Intern

SezzleJun 2022 - Jun 2023 • 1 yr 1 mo

Web Design Intern

Butler HospitalMar 2022 - Sep 2022 • 7 mosConducted user research to develop user insights with cross-disciplinary teams: marketing, stakeholders, clinicians, and patients with suicide ideation experiences to grow the participant’s engagement rate. Planned and collaborated closely with the business team to enhance the design offerings, and align with the design system, brand guidelines, and accessibility on web. Generated 60% retention rate with patients by utilizing gamification social proof and prototyping.

Industrial Design CAD Monitor

Rhode Island School of DesignSep 2021 - Jun 2022 • 10 mosSpearheaded guidance and oversight in the computer lab, advising 75+ peers on tools like 3D printing, laser cutting, and printing services. Assessed individual needs, communicated material regulations, and made tool recommendations.

Industrial Design Intern

RAREcultureJun 2021 - Jul 2021 • 2 mosLed design of hotel installation concepts using Adobe Creative Cloud. Collaborated with stakeholders to identify client needs and business needs. Developed mood boards, creative briefs, 3D models, product renderings/visualizations, colors and materials designs. Conducted research and designed depth techpack and diagram to prepare for manufacturers and start development.

Teacher Assistant

Rhode Island School of DesignMar 2021 - Apr 2021 • 2 mosAssisted Professor Amy Leidtke on teaching the freshman’s Drawing Foundation Course. Provided constructive feedback on 20+ students’ work and facilitated 3+ class activities.

Education

Rhode Island School of Design

Bachelor of Arts - BA, Industrial and Product Design2019 - 2023

Brown University

Cross Register Course, Literature2023

Massachusetts Institute of Technology

Cross Register Course, Industrial and Product Design2023

Rhode Island School of Design

Pre- College, Illustration2018

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