Arshad Ahamed

AI & Machine Learning Engineer

Data Analyst

Full-stack Engineer

Bengaluru, KA, IN

Open to relocation

Top Earner

Growth Hacking

Growth Marketing

Javascript

HTML/CSS

React

Front-End Development

Research Design

Websites

MySQL

Web Research

Available for hire fromNegotiable

Full-Time Roles

Contracts

AI Engineer & Consultant | Building Production-Grade AI Agents, Automation & Enterprise Systems

I’m an AI Engineer and Consultant focused on building production-grade AI systems that solve real business problems. I specialize in agentic AI, workflow automation, RAG, API integration, evaluation, and governed AI systems on Azure. My work combines strong software engineering with practical AI implementation, with a focus on measurable outcomes such as reducing operational errors, manual effort, and processing time. I’ve built systems for enterprise operations, supply chain, compliance, customer support, and data workflows, including solutions that reduced invoice errors from 6% to 0.4%, cut month-end close from 6 days to 1 day, and removed 47 hours of manual work per month. I’m passionate about turning AI prototypes into reliable, secure, measurable production systems where automation is balanced with governance, evaluation, observability, and human oversight.

Projects

Zabora AI - Ecommerce Post-Purchase Resolution Agent

Zabora AI is an agentic SaaS system that operates post-purchase customer resolution workflows for high-volume ecommerce brands. Instead of acting as another chatbot or dashboard, Zabora takes ownership of a customer issue across support, fulfillment, delivery, returns, and finance, coordinates the required actions, and closes the case only after the outcome is verified. The system is designed for ecommerce brands processing 5,000+ orders per month with lean CX or operations teams. Each case has one owner and one timeline, with every action tied to evidence, policy, and an approver. Money-moving actions such as refunds remain behind a human approval gate, while the existing source systems remain authoritative.See More

Work History

Web Developer | React

FreshOne Holdings LLCNov 2021 - Dec 2024 • 3 yrs 2 mosBuilt and maintained production web applications aligned with business and operational requirements. Developed responsive, user-focused interfaces and translated product/design requirements into functional web experiences. Improved delivery reporting turnaround time by 15% through workflow and application improvements. Integrated Stripe for payment workflows and Samsara API to support operations across 200+ vehicles. Collaborated with cross-functional teams to deliver features, fix production issues, and improve application reliability. AI Integration: Explored and implemented AI-assisted workflows for personalization, automation, content operations, and development productivity.

Technical Writer

LeetDesignAug 2022 - May 2023 • 10 mos- Collaborated with engineers, product managers, designers, and subject matter experts to gather and validate technical requirements. - Created and maintained API documentation, including endpoint references, request/response schemas, authentication, parameters, error handling, and integration examples. - Converted complex technical specifications into clear developer guides, user documentation, tutorials, FAQs, and troubleshooting guides. - Documented APIs, workflows, system architecture, configuration, and integration procedures for internal and external users. - Established documentation standards, templates, naming conventions, and versioning practices to maintain consistency across technical content. - Reviewed and updated documentation based on product changes, API releases, and engineering feedback. - Edited and proofread technical content for accuracy, clarity, consistency, and usability. - Worked with engineering teams to ensure documentation stayed synchronized with API behavior, product releases, and implementation requirements.

Growth Marketer Web3

Authenticity VRMay 2022 - Feb 2024 • 1 yr 10 mosLaunched & Grew Web3 Product: Led the marketing strategy for AuthentiCITY VR's Web3 product, building a user base and driving engagement. Targeted User Acquisition: Crafted strategic campaigns to attract and retain users for the Web3 product. Data-Driven Growth: Analyzed marketing performance metrics to optimize campaigns and maximize user acquisition/engagement. Compelling Web3 Content: Created marketing content (website copy, ads, etc.) that resonated with the target Web3 audience. Product-Market Fit: Collaborated with the product team to ensure the Web3 product addressed user needs and pain points.

Reviews

Exceeds ExpectationsRecommended by clients 5 times.

Top EarnerHas earned $5k+ on Pangea.

Arshad has received Kudos for:

Teamwork (2)

Problem Solving (2)

Time Management (1)

Responsiveness (2)

Reliability (1)

Innovation (1)

Independence (1)

Communication (2)

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"Arshad has been incredibly helpful in finding ways for us to improve the platform. He has a technical mind and really cares about the projects he takes on - going out of his way to find and suggest improvements"

Adam A.Pangea.app

"Arshad is a hustler, a swiss army knife. This guy not only is an expert in software / automation, he researches things deeply and gets stuff done at a high level. He's very autonomous and doesn't wait around and fills in where I'm weak. He's a marketer, hacker. While he does have a thick accent the more I've worked with him the easier it has become to understand him and he's just an awesome person."

Garrett H.AuthentiCITY VR

"Working with Arshad is a breath of fresh air. A fast and communicative contractor I hope to continue working with!"

Daniel H.LeetDesign

Education

Sacred Heart University

Bachelor of Engineering, Computer ScienceJun 2017 - Aug 2021

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