Top Talent like Ayanna are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.
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Ayanna Mergerson

Customer Success ManagerUser ResearcherProject ManagerAZ, US
Data Formatting
Data Management
Monday.com
G-Suite
LinkedIn
HubSpot
Market Research
Data Entry
Google Sheets
Google Docs
Google Drive
Microsoft Excel
Copywriting
Quality Assurance
Email Marketing
Tutoring
E-Commerce
Systems Management
Slack
Analytical Thinking
Organization
Emails
Testing
Personable
Adobe Creative Suite
Microsoft Powerpoint
Leadership
Design Research
User Research
Editing
Communication
Proofreading
Creative Thinking
Writing
Essay Editing
Creative Writing
Available for hire fromNegotiable
Full-Time Roles
Contracts
User Experience Researcher with a passion for helping, and making a difference in other people's lives.

Projects

Leo Cussen Centre for Law-Criminal Law Virtual Internship on Forage

Leo Cussen Centre for Law-Criminal Law Virtual Internship on Forage: May 2023 Prepared pre-interview advice, file note client instructions, and draft a request for a psychological report. Some of the skills that I gained from this experience are project management, critical thinking, strategic foresight, forensic analysis, and also review documents. See More

Work History

H

Desk Assistant

Housing & Residential LifeJan 2025 - May 2025 • 5 mosServed as liaison for residents, staff, and visitors by providing accurate information and assistance related to housing policies and procedures. Aided with answering phone calls, managing mail packages, and maintaining resident records in the housing residential system. Contributed to conflict resolution by responding to resident concerns (and inquiries), solving minor issues, and also escalating them to the appropriate Residential Life personnel as needed.
S

Design Lab Intern

Student Engagement & Career CenterSep 2024 - Dec 2024 • 4 mosCollaborated on a multidisciplinary team of interns to develop a tribal Right-of-Way Program using human-centered design. Applied design-thinking methodologies to develop stakeholder-informed solutions and refine project scope based on partner feedback. Used project management tools to present a community-focused prototype aligned with student and stakeholder needs. Delivered a formal presentation at the end of the position by highlighting equity, sustainability, and community engagement to university and local stakeholders.

Undergrad (Law Clerk) Intern

Community of Veteran Justice Project Aug 2023 - Nov 2023 • 4 mosManaged military diversion cases by organizing case files, preparing pre-court documentation, and connecting clients with legal and wellness resources. Drafted a legal motion aligned with California Penal Code 1001.8 diversion statute for an attorney by integrating case facts and statute interpretation. Collaborated with fellow law clerks and legal professionals on supplemental projects, including conducting client intake calls, consolidating case data (and client resources) into a centralized spreadsheet, and assigning 126 accounts to appropriate contacts using the Monday.com database system.
G

Market Research Specialist

GalaxyFeb 2023 - May 2023 • 4 mosConducted comparative analysis of Galaxy’s pricing, search functionality, and platform structure in relation to other clothing e-commerce websites. Composed some notes about the experience on the Galaxy website. Discussed research findings and user experience insights directly with the CEO over a call to support product refinement and strategic positioning.
W

User Research

WisiwigNov 2022 - Nov 2022 • 1 mo Evaluated a design QA (Quality Assurance) tool that assists with inspecting, editing, and sharing code, to improve the appearances of a product or website. Documented user experience feedback and usability notes during testing of a design QA (quality assurance) tool. Assisted with troubleshooting technical issues and participated in feedback calls with the CEO and developer to report usability concerns and suggest improvements.
S

App Usability Testing/Quality Assurance

StudyBotOct 2022 - Oct 2022 • 1 moUtilized the StudyBot app, which was a personalized coaching app for college students that assists them with improving their academic habits. Composed brief notes about the experience, and issues that were occurring on the app. Answered questions on a survey that asked about the experience, and gave clear feedback on the ways the app could improve in order for it to work effectively for college students.
P

Founding Member

Pre-Law Society at University of ArizonaFeb 2024 - May 2025 • 1 yr 4 mosMember of my school's pre-law society organization.
W

WEB Ambassador

Wildcat Events Board (Associated Students of the University of Arizona)Aug 2024 - May 2025 • 10 mosPart of the programming board for my school that helps with bringing free, and fun events for students on campus.
W

Black Excellence Scholars Program

W.A. Franke Honors College (University of Arizona)Black and African Americans are underrepresented in the college (4.9%). This program is an intentional effort to impact recruitment, retention, and graduation with honors. The program will center the experiences of Black and African American students and integrate culturally responsive, culturally conscious pedagogy.
N

Vice President of Community Service

National Society of Collegiate Scholars Jun 2022 - Apr 2023 • 11 mosCommunicated with the President of the school’s chapter to discuss the ideas about what the new, and current members of the honor society could do for community service. Contributed to coming up with ideas, and a plan of action about the things the NSCS members of our chapter could do in order for them to get more involved.
N

Community Service Chair

National Society of Leadership and SuccessMay 2022 - Feb 2023 • 10 mosCollaborated with the President and the Vice President of the chapter in order to discuss the ideas, and plans of action that we could act upon, in order for the members to become more involved in the society. Provided ideas about the things that the NSLS members could do for community service.
I

Volunteer

Interns-4 GoodOct 2019 - Apr 2020 • 7 mos* Participated in a Breast Cancer Awareness Month Initiative, and created uplifting cards for breast cancer patients. * Created digital art for patients, healthcare providers, and senior citizens during the holidays.
V

Volunteer

Veterans of Foreign AffairsDec 2019 - Dec 2019 • 1 mo* Helped individuals with setting up decorations for a Christmas event. * Greeted individuals who were coming into the local VFW for the Christmas event. *Aided with cleaning, and clearing out the place when the event was over.
G

Member

Golden Key International Honour Society An active member of this organization.
N

Member

National Society of Collegiate ScholarsAn active member of this organization.
N

Member

National Society of Leadership & SuccessCurrently an active member of this organization.
T

Member

The Women's NetworkAn active member of this organization at my school.
Reviews
Exceeds Expectations
Exceeds ExpectationsRecommended by clients 1 times.
Ayanna has received Kudos for:
Time Management (1)

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Education

University of Arizona

Bachelor's Degree, LawAug 2021 - May 2025

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Ayanna are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Ayanna Mergerson

Customer Success ManagerUser ResearcherProject ManagerAZ, US
Data Formatting
Data Management
Monday.com
G-Suite
LinkedIn
HubSpot
Market Research
Data Entry
Google Sheets
Google Docs
Google Drive
Microsoft Excel
Copywriting
Quality Assurance
Email Marketing
Tutoring
E-Commerce
Systems Management
Slack
Analytical Thinking
Organization
Emails
Testing
Personable
Adobe Creative Suite
Microsoft Powerpoint
Leadership
Design Research
User Research
Editing
Communication
Proofreading
Creative Thinking
Writing
Essay Editing
Creative Writing
Available for hire fromNegotiable
Full-Time Roles
Contracts

Projects

Leo Cussen Centre for Law-Criminal Law Virtual Internship on Forage

Leo Cussen Centre for Law-Criminal Law Virtual Internship on Forage: May 2023 Prepared pre-interview advice, file note client instructions, and draft a request for a psychological report. Some of the skills that I gained from this experience are project management, critical thinking, strategic foresight, forensic analysis, and also review documents.

Work History

H

Desk Assistant

Housing & Residential LifeJan 2025 - May 2025 • 5 mosServed as liaison for residents, staff, and visitors by providing accurate information and assistance related to housing policies and procedures. Aided with answering phone calls, managing mail packages, and maintaining resident records in the housing residential system. Contributed to conflict resolution by responding to resident concerns (and inquiries), solving minor issues, and also escalating them to the appropriate Residential Life personnel as needed.
S

Design Lab Intern

Student Engagement & Career CenterSep 2024 - Dec 2024 • 4 mosCollaborated on a multidisciplinary team of interns to develop a tribal Right-of-Way Program using human-centered design. Applied design-thinking methodologies to develop stakeholder-informed solutions and refine project scope based on partner feedback. Used project management tools to present a community-focused prototype aligned with student and stakeholder needs. Delivered a formal presentation at the end of the position by highlighting equity, sustainability, and community engagement to university and local stakeholders.

Undergrad (Law Clerk) Intern

Community of Veteran Justice Project Aug 2023 - Nov 2023 • 4 mosManaged military diversion cases by organizing case files, preparing pre-court documentation, and connecting clients with legal and wellness resources. Drafted a legal motion aligned with California Penal Code 1001.8 diversion statute for an attorney by integrating case facts and statute interpretation. Collaborated with fellow law clerks and legal professionals on supplemental projects, including conducting client intake calls, consolidating case data (and client resources) into a centralized spreadsheet, and assigning 126 accounts to appropriate contacts using the Monday.com database system.
G

Market Research Specialist

GalaxyFeb 2023 - May 2023 • 4 mosConducted comparative analysis of Galaxy’s pricing, search functionality, and platform structure in relation to other clothing e-commerce websites. Composed some notes about the experience on the Galaxy website. Discussed research findings and user experience insights directly with the CEO over a call to support product refinement and strategic positioning.
W

User Research

WisiwigNov 2022 - Nov 2022 • 1 mo Evaluated a design QA (Quality Assurance) tool that assists with inspecting, editing, and sharing code, to improve the appearances of a product or website. Documented user experience feedback and usability notes during testing of a design QA (quality assurance) tool. Assisted with troubleshooting technical issues and participated in feedback calls with the CEO and developer to report usability concerns and suggest improvements.
S

App Usability Testing/Quality Assurance

StudyBotOct 2022 - Oct 2022 • 1 moUtilized the StudyBot app, which was a personalized coaching app for college students that assists them with improving their academic habits. Composed brief notes about the experience, and issues that were occurring on the app. Answered questions on a survey that asked about the experience, and gave clear feedback on the ways the app could improve in order for it to work effectively for college students.
P

Founding Member

Pre-Law Society at University of ArizonaFeb 2024 - May 2025 • 1 yr 4 mosMember of my school's pre-law society organization.
W

WEB Ambassador

Wildcat Events Board (Associated Students of the University of Arizona)Aug 2024 - May 2025 • 10 mosPart of the programming board for my school that helps with bringing free, and fun events for students on campus.
W

Black Excellence Scholars Program

W.A. Franke Honors College (University of Arizona)Black and African Americans are underrepresented in the college (4.9%). This program is an intentional effort to impact recruitment, retention, and graduation with honors. The program will center the experiences of Black and African American students and integrate culturally responsive, culturally conscious pedagogy.
N

Vice President of Community Service

National Society of Collegiate Scholars Jun 2022 - Apr 2023 • 11 mosCommunicated with the President of the school’s chapter to discuss the ideas about what the new, and current members of the honor society could do for community service. Contributed to coming up with ideas, and a plan of action about the things the NSCS members of our chapter could do in order for them to get more involved.
N

Community Service Chair

National Society of Leadership and SuccessMay 2022 - Feb 2023 • 10 mosCollaborated with the President and the Vice President of the chapter in order to discuss the ideas, and plans of action that we could act upon, in order for the members to become more involved in the society. Provided ideas about the things that the NSLS members could do for community service.
I

Volunteer

Interns-4 GoodOct 2019 - Apr 2020 • 7 mos* Participated in a Breast Cancer Awareness Month Initiative, and created uplifting cards for breast cancer patients. * Created digital art for patients, healthcare providers, and senior citizens during the holidays.
V

Volunteer

Veterans of Foreign AffairsDec 2019 - Dec 2019 • 1 mo* Helped individuals with setting up decorations for a Christmas event. * Greeted individuals who were coming into the local VFW for the Christmas event. *Aided with cleaning, and clearing out the place when the event was over.
G

Member

Golden Key International Honour Society An active member of this organization.
N

Member

National Society of Collegiate ScholarsAn active member of this organization.
N

Member

National Society of Leadership & SuccessCurrently an active member of this organization.
T

Member

The Women's NetworkAn active member of this organization at my school.
Reviews
Exceeds Expectations
Exceeds ExpectationsRecommended by clients 1 times.
Ayanna has received Kudos for:
Time Management (1)

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Education

University of Arizona

Bachelor's Degree, LawAug 2021 - May 2025

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.