Top Talent like Bavneet are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Bavneet S.

Available for hire fromNegotiable
Contracts
Economics Student | Marketing & IT Specialist
Currently pursuing a Bachelor of Arts in Econometrics and Quantitative Economics at Ohio Wesleyan University, expected to graduate in 2024, I have gained diverse experience in IT services, marketing, and customer success. At Ohio Wesleyan, I provide IT support and enforce parking regulations, ensuring campus safety and technology efficiency. As a Summer Research Intern, I explored marketplace trust, enhancing user experience and customer satisfaction. My role as Product Marketing Manager at Movement Genius involved executing marketing strategies, reducing customer churn by 10%, and increasing website traffic by 12%. I also managed social media growth, boosting engagement by 20%. At Saturn, as a Customer Success Intern, I improved client relationships and operational processes, achieving a monthly negative churn rate of over 10%. My skills in market research, data analysis, and customer engagement have been honed through these roles, preparing me for future challenges in the field of economics and technology.

Work History

O

Information Technology Service

Ohio Wesleyan UniversityProvided IT support and services, likely contributing to the maintenance and troubleshooting of technology systems within the university.
O

Parking Enforcement Officer

Ohio Wesleyan UniversityResponsible for enforcing parking regulations and ensuring the safety and accessibility of parking facilities on campus.
O

Summer Research Intern

Ohio Wesleyan UniversityMay 2024 - Aug 2024 • 4 mosConducted research on marketplace trust, exploring the role of trust within companies and its impact on market dynamics. Assisted in identifying keyword research and sources to support content strategy on the importance of trust in business environments. Researched user trends to implement Go-To-Market strategies for marketplace trust companies, improving user experience and gathering data from queues while increasing customer operations satisfaction rating. Generated reports on Excel and PowerPoint to conduct trend analysis and research on competitors, identifying target markets to help optimize the website in order to leverage customer retention.
M

Product Marketing Manager

Movement GeniusFeb 2023 - Aug 2023 • 7 mosWorked directly with the Co-Founder and the CEO to execute marketing operations and strategies, while conducting market research on more than 20 competition companies related to mental health. Led customer success across all customers, reducing customer churn by 10% by developing scalable onboarding, training, and support processes, handling over 300 weekly inquiries, and enhancing customer satisfaction through Jira and Confluence. Set up Google Analytics, Google optimization, and Meta Pixel - keyword research and optimization to increase website traffic by 12%. Assisted with the planning and execution of marketing campaigns, including email marketing, social media, and digital advertising; resulting in a 15% increase in website traffic and $5k MRR. Analyzed data from marketing campaigns and customer behavior to identify key opportunities to up-sell and down-sell offers; resulting in a 5% increase in average order value. Helped manage and grow social media channels, including scheduling posts and engaging with followers; resulting in a 20% increase in social media engagement (total 25k+ followers).
S

Customer Success Intern

SaturnAug 2022 - Jan 2023 • 6 mosOwned the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction - monthly negative churn rate of over 10%. Created and improved operations processes for user inquiries, solving 300+ customer inquiries weekly through CRM platforms including Top desk, Confluence, and Jira. Collaborated with senior management on multiple functions including customer success and finance, increasing survey submissions by 10% by identifying the pain points of all customer feedback.

Education

O

Ohio Wesleyan University

Bachelor of Arts - BA, Econometrics and Quantitative Economics2021 - 2024

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Economics Student | Marketing & IT Specialist
Currently pursuing a Bachelor of Arts in Econometrics and Quantitative Economics at Ohio Wesleyan University, expected to graduate in 2024, I have gained diverse experience in IT services, marketing, and customer success. At Ohio Wesleyan, I provide IT support and enforce parking regulations, ensuring campus safety and technology efficiency. As a Summer Research Intern, I explored marketplace trust, enhancing user experience and customer satisfaction. My role as Product Marketing Manager at Movement Genius involved executing marketing strategies, reducing customer churn by 10%, and increasing website traffic by 12%. I also managed social media growth, boosting engagement by 20%. At Saturn, as a Customer Success Intern, I improved client relationships and operational processes, achieving a monthly negative churn rate of over 10%. My skills in market research, data analysis, and customer engagement have been honed through these roles, preparing me for future challenges in the field of economics and technology.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Bavneet are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Bavneet S.

Available for hire fromNegotiable
Contracts

Work History

O

Information Technology Service

Ohio Wesleyan UniversityProvided IT support and services, likely contributing to the maintenance and troubleshooting of technology systems within the university.
O

Parking Enforcement Officer

Ohio Wesleyan UniversityResponsible for enforcing parking regulations and ensuring the safety and accessibility of parking facilities on campus.
O

Summer Research Intern

Ohio Wesleyan UniversityMay 2024 - Aug 2024 • 4 mosConducted research on marketplace trust, exploring the role of trust within companies and its impact on market dynamics. Assisted in identifying keyword research and sources to support content strategy on the importance of trust in business environments. Researched user trends to implement Go-To-Market strategies for marketplace trust companies, improving user experience and gathering data from queues while increasing customer operations satisfaction rating. Generated reports on Excel and PowerPoint to conduct trend analysis and research on competitors, identifying target markets to help optimize the website in order to leverage customer retention.
M

Product Marketing Manager

Movement GeniusFeb 2023 - Aug 2023 • 7 mosWorked directly with the Co-Founder and the CEO to execute marketing operations and strategies, while conducting market research on more than 20 competition companies related to mental health. Led customer success across all customers, reducing customer churn by 10% by developing scalable onboarding, training, and support processes, handling over 300 weekly inquiries, and enhancing customer satisfaction through Jira and Confluence. Set up Google Analytics, Google optimization, and Meta Pixel - keyword research and optimization to increase website traffic by 12%. Assisted with the planning and execution of marketing campaigns, including email marketing, social media, and digital advertising; resulting in a 15% increase in website traffic and $5k MRR. Analyzed data from marketing campaigns and customer behavior to identify key opportunities to up-sell and down-sell offers; resulting in a 5% increase in average order value. Helped manage and grow social media channels, including scheduling posts and engaging with followers; resulting in a 20% increase in social media engagement (total 25k+ followers).
S

Customer Success Intern

SaturnAug 2022 - Jan 2023 • 6 mosOwned the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction - monthly negative churn rate of over 10%. Created and improved operations processes for user inquiries, solving 300+ customer inquiries weekly through CRM platforms including Top desk, Confluence, and Jira. Collaborated with senior management on multiple functions including customer success and finance, increasing survey submissions by 10% by identifying the pain points of all customer feedback.

Education

O

Ohio Wesleyan University

Bachelor of Arts - BA, Econometrics and Quantitative Economics2021 - 2024

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.