Top talent is on Pangea

You are viewing Bruce's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Bruce Bookman

Quality Assurance Specialist • Wilmington, NC, US
Postman
Github
Git
JIRA
TDD
Selenium
Cypress.io
TypeScript
Javascript
JSON:API
JSON
Python
REST
GraphQL
Available for hire fromNegotiable
Full-Time Roles
Contracts
Customer-focused and deeply experienced QA engineer and technical support engineer
Extremely fast learner with a strong ability to identify patterns, troubleshoot, and act as the voice of the customer. Deep and broad technology including DOS, Windows, Windows Server, IIS, Learning Management, SQL, Oracle, n-tier architecture, microservices, solid-state storage (SSD), networking, virtualization, REST, GraphQL, Python, Pytest, TestRail and many many more History of lead-level roles and ability to communicate and teach including the development of training materials, coaching, and internal and external knowledge base contribution

Work History

E

Software Quality Assurance Engineer

EVgoFeb 2022 - Nov 2022 • 10 mosDeveloped back-end and front-end tests using Codecept.js (Typescript/Javascript) to qualify GraphQL, ReST APIs, and Web UI leading to a 20% reduction in time to delivery Improved visibility by 75% by authoring test cases, and test plans in TestRail Recorded automated and manual test suite results in TestRail
S

Software Quality Assurance Engineer

Spire GlobalFeb 2021 - Feb 2022 • 1 yrDelivered high-quality GraphQL testing allowing quick customer adoption of a brand-new GraphQL service within 90 days Delivered 95% defect-free TPC service to production in 2 months. 100% of customers on the previous release adopted the new service within 8 months From zero, implemented automated ReST API and GraphQL testing based on Pytest, Python, and Gherkin (BDD)
G

Technical Solutions Engineer

Google via iWorkGlobalMay 2019 - Jan 2021 • 1 yr 9 mosProvided technical advice to 3rd party software developers on speech-to-text API to maximize accuracy Tested initial beta and first releases of DailogFlow / Call Center AI Improve team efficiency by delivering Python-based bulk Word Error Rate Calculation tool and Java-based JSON parser for Speech to Text output Achieved 20% caseload backlog reduction through deep bug analysis and reproduction
O

Software Quality Assurance Engineer

OracleJan 2014 - Mar 2019 • 5 yrs 3 mosIncreased quality of Cloud at Customer through back-end automated testing of ReST APIs and front-end testing of user interface using Python and Pytest
S

Senior Technical Support Engineer

SanDisk (Fusion-io)Jan 2011 - Feb 2019 • 8 yrs 1 moResolved complex issues for customers via email, phone, and Webex for Solid State Storage backed virtualization caching product
C

VMware consultant

Configure, IncFeb 2009 - Nov 2011 • 2 yrs 9 mosMoved workloads from physical to virtual, configured networking, storage, and compute User acceptance testing for virtualized workloads
V

Level 3 (Escalation) Technical Support Engineer

VMwareJan 2006 - Dec 2011 • 6 yrsResolved the most complex or high-profile issues. Created and delivered training on new products and changes to existing products as well as deep troubleshooting instruction Authored over 100 knowledge base articles and worked closely with the technical documentation team
S

Multiple - QA, Technical Support, Consultant

SumTotal SystemsJan 1996 - Jan 2011 • 15 yrs 1 moTechnical support delivery for DOS and Windows learning management system Delivery of training and specialized configuration for clients throughout the United States Software QA and QA manager for 4 years

Education

C

CSU, Chico

Bachelor's Degree, BiologyMay 1986 - May 1992

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Customer-focused and deeply experienced QA engineer and technical support engineer
Extremely fast learner with a strong ability to identify patterns, troubleshoot, and act as the voice of the customer. Deep and broad technology including DOS, Windows, Windows Server, IIS, Learning Management, SQL, Oracle, n-tier architecture, microservices, solid-state storage (SSD), networking, virtualization, REST, GraphQL, Python, Pytest, TestRail and many many more History of lead-level roles and ability to communicate and teach including the development of training materials, coaching, and internal and external knowledge base contribution

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Bruce's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Bruce Bookman

Quality Assurance Specialist • Wilmington, NC, US
Postman
Github
Git
JIRA
TDD
Selenium
Cypress.io
TypeScript
Javascript
JSON:API
JSON
Python
REST
GraphQL
Available for hire fromNegotiable
Full-Time Roles
Contracts

Work History

E

Software Quality Assurance Engineer

EVgoFeb 2022 - Nov 2022 • 10 mosDeveloped back-end and front-end tests using Codecept.js (Typescript/Javascript) to qualify GraphQL, ReST APIs, and Web UI leading to a 20% reduction in time to delivery Improved visibility by 75% by authoring test cases, and test plans in TestRail Recorded automated and manual test suite results in TestRail
S

Software Quality Assurance Engineer

Spire GlobalFeb 2021 - Feb 2022 • 1 yrDelivered high-quality GraphQL testing allowing quick customer adoption of a brand-new GraphQL service within 90 days Delivered 95% defect-free TPC service to production in 2 months. 100% of customers on the previous release adopted the new service within 8 months From zero, implemented automated ReST API and GraphQL testing based on Pytest, Python, and Gherkin (BDD)
G

Technical Solutions Engineer

Google via iWorkGlobalMay 2019 - Jan 2021 • 1 yr 9 mosProvided technical advice to 3rd party software developers on speech-to-text API to maximize accuracy Tested initial beta and first releases of DailogFlow / Call Center AI Improve team efficiency by delivering Python-based bulk Word Error Rate Calculation tool and Java-based JSON parser for Speech to Text output Achieved 20% caseload backlog reduction through deep bug analysis and reproduction
O

Software Quality Assurance Engineer

OracleJan 2014 - Mar 2019 • 5 yrs 3 mosIncreased quality of Cloud at Customer through back-end automated testing of ReST APIs and front-end testing of user interface using Python and Pytest
S

Senior Technical Support Engineer

SanDisk (Fusion-io)Jan 2011 - Feb 2019 • 8 yrs 1 moResolved complex issues for customers via email, phone, and Webex for Solid State Storage backed virtualization caching product
C

VMware consultant

Configure, IncFeb 2009 - Nov 2011 • 2 yrs 9 mosMoved workloads from physical to virtual, configured networking, storage, and compute User acceptance testing for virtualized workloads
V

Level 3 (Escalation) Technical Support Engineer

VMwareJan 2006 - Dec 2011 • 6 yrsResolved the most complex or high-profile issues. Created and delivered training on new products and changes to existing products as well as deep troubleshooting instruction Authored over 100 knowledge base articles and worked closely with the technical documentation team
S

Multiple - QA, Technical Support, Consultant

SumTotal SystemsJan 1996 - Jan 2011 • 15 yrs 1 moTechnical support delivery for DOS and Windows learning management system Delivery of training and specialized configuration for clients throughout the United States Software QA and QA manager for 4 years

Education

C

CSU, Chico

Bachelor's Degree, BiologyMay 1986 - May 1992

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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