Top talent is on Pangea
You are viewing Christine's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.Christine Pham
Social Media Marketing Specialist • Content Marketing Manager • CA, US
Design
Software Engineering
Social Media Marketing
Marketing
Work History
F
Customer Support Specialist
FreelanceMay 2020 - Present • 4 yrs 5 mos• Resolve customer inquiries in a timely manner to address questions or concerns. • Use a content management system to manage, track, and retrieve orders. • Facilitate meetings with different vendors and influencers to ensure customer orders were produced and delivered on time by setting goals and deadlines. • Manage customer relationships through post-order follow-up questionnaires to ensure customers receive service satisfaction. • Prepare email marketing in Word Document to communicate new releases to customers and monitor the effectiveness of sales. • Collect and organize data into spreadsheets to ensure accuracy.A
Assistant Project Manager
Azel Enterprise, Inc.May 2019 - Oct 2020 • 1 yr 6 mos• Reduced material costs by 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services. • Consulted customer market research within semi-conductor, government aerospace, and construction to understand needs and keep executive leadership competitive. • Supervised team through ITAR certification and ISO 9001:2015 re-certification, including overhauling outdated documents and training employees to use Quality Management System. • Handled inspections, decreasing number of RMAs by 65% and saving company over $10K in reworked products and missed deadlines. • Reviewed internal documentation to provide leadership with recommendations to improve production and certification processes.C
Business Analyst Intern
CiscoJun 2017 - Aug 2017 • 3 mos• Created technical reports documenting Agile workflow resources to ensure employees were equipped with proper productivity tools. • Facilitated large groups of 10-20 employees to meet weekly program objectives.F
PR Mentor
FIRST Robotics Aug 2014 - May 2018 • 3 yrs 10 mos• Fundraised $25,000+ through GoFundMe for underprivileged students to attend a Robotics competition by cold-calling tv news stations and radio stations.G
Teaching Assistant
Girls Who Code Apr 2013 - May 2014 • 1 yr 2 mos• Coordinated student check-ups to ensure proper adjustments are made to increase the program's effectiveness. • Analyzed program priorities to ensure teaching methods were effective and provided status reports to program managers.Education
San Jose State University
Bachelor's Degree, Computer ScienceSep 2014 - May 2018How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top talent is on Pangea
You are viewing Christine's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.Christine Pham
Social Media Marketing Specialist • Content Marketing Manager • CA, US
Design
Software Engineering
Social Media Marketing
Marketing
Work History
F
Customer Support Specialist
FreelanceMay 2020 - Present • 4 yrs 5 mos• Resolve customer inquiries in a timely manner to address questions or concerns. • Use a content management system to manage, track, and retrieve orders. • Facilitate meetings with different vendors and influencers to ensure customer orders were produced and delivered on time by setting goals and deadlines. • Manage customer relationships through post-order follow-up questionnaires to ensure customers receive service satisfaction. • Prepare email marketing in Word Document to communicate new releases to customers and monitor the effectiveness of sales. • Collect and organize data into spreadsheets to ensure accuracy.A
Assistant Project Manager
Azel Enterprise, Inc.May 2019 - Oct 2020 • 1 yr 6 mos• Reduced material costs by 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services. • Consulted customer market research within semi-conductor, government aerospace, and construction to understand needs and keep executive leadership competitive. • Supervised team through ITAR certification and ISO 9001:2015 re-certification, including overhauling outdated documents and training employees to use Quality Management System. • Handled inspections, decreasing number of RMAs by 65% and saving company over $10K in reworked products and missed deadlines. • Reviewed internal documentation to provide leadership with recommendations to improve production and certification processes.C
Business Analyst Intern
CiscoJun 2017 - Aug 2017 • 3 mos• Created technical reports documenting Agile workflow resources to ensure employees were equipped with proper productivity tools. • Facilitated large groups of 10-20 employees to meet weekly program objectives.F
PR Mentor
FIRST Robotics Aug 2014 - May 2018 • 3 yrs 10 mos• Fundraised $25,000+ through GoFundMe for underprivileged students to attend a Robotics competition by cold-calling tv news stations and radio stations.G
Teaching Assistant
Girls Who Code Apr 2013 - May 2014 • 1 yr 2 mos• Coordinated student check-ups to ensure proper adjustments are made to increase the program's effectiveness. • Analyzed program priorities to ensure teaching methods were effective and provided status reports to program managers.Education
San Jose State University
Bachelor's Degree, Computer ScienceSep 2014 - May 2018How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
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