Top Talent like Dagim are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Dagim Hailu

Customer Success Manager • Addis Ababa, Addis Ababa, ET
Available for hire fromNegotiable
Contracts
Management Graduate
With a Bachelor Degree in Management from Hope University College, I have developed a strong foundation in business principles. My career began with internships at Kifle Asamnew Building Contractor and Addis Ababa City Road Authority, where I gained valuable experience in purchasing and human resources. Transitioning into the banking sector, I served as a Customer Service Officer at the Commercial Bank of Ethiopia from December 2021 to February 2023, and currently hold the same position at Bunna Bank. In these roles, I have honed my skills in customer relations, problem-solving, and delivering exceptional service. Additionally, I have enhanced my technical proficiency through Excel courses on Udemy, equipping me with advanced data management skills. My diverse experiences and continuous learning reflect my commitment to professional growth and excellence in customer service.

Work History

B

Customer Service Officer

Bunna BankAs a Customer Service Officer, responsible for assisting customers with their banking needs, handling inquiries, and providing excellent service.
C

Customer Service Officer

Commercial Bank of EthiopiaDec 2021 - Feb 2023 • 1 yr 3 mosAs a Customer Service Officer, responsible for assisting customers with their banking needs, handling inquiries, and providing excellent service.
K

Purchasing Intern

Kifle Asamnew Building ContractorMar 2021 - Jun 2021 • 4 mosAs a Purchasing Intern, likely involved in supporting the procurement process, managing supplier relationships, and assisting with inventory management.
A

Human Resources Intern

Addis Ababa City Road AuthorityJul 2019 - Sep 2019 • 3 mosAs a Human Resources Intern, likely involved in supporting HR functions such as recruitment, employee records management, and assisting with HR projects.

Education

H

Hope University College

Bachelor Degree in Management, Management2017 - 2020
U

Udemy

Excel Lessons Zero to Pro for Teachers and Office Workers, Microsoft2021

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Management Graduate
With a Bachelor Degree in Management from Hope University College, I have developed a strong foundation in business principles. My career began with internships at Kifle Asamnew Building Contractor and Addis Ababa City Road Authority, where I gained valuable experience in purchasing and human resources. Transitioning into the banking sector, I served as a Customer Service Officer at the Commercial Bank of Ethiopia from December 2021 to February 2023, and currently hold the same position at Bunna Bank. In these roles, I have honed my skills in customer relations, problem-solving, and delivering exceptional service. Additionally, I have enhanced my technical proficiency through Excel courses on Udemy, equipping me with advanced data management skills. My diverse experiences and continuous learning reflect my commitment to professional growth and excellence in customer service.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Dagim are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Dagim Hailu

Customer Success Manager • Addis Ababa, Addis Ababa, ET
Available for hire fromNegotiable
Contracts

Work History

B

Customer Service Officer

Bunna BankAs a Customer Service Officer, responsible for assisting customers with their banking needs, handling inquiries, and providing excellent service.
C

Customer Service Officer

Commercial Bank of EthiopiaDec 2021 - Feb 2023 • 1 yr 3 mosAs a Customer Service Officer, responsible for assisting customers with their banking needs, handling inquiries, and providing excellent service.
K

Purchasing Intern

Kifle Asamnew Building ContractorMar 2021 - Jun 2021 • 4 mosAs a Purchasing Intern, likely involved in supporting the procurement process, managing supplier relationships, and assisting with inventory management.
A

Human Resources Intern

Addis Ababa City Road AuthorityJul 2019 - Sep 2019 • 3 mosAs a Human Resources Intern, likely involved in supporting HR functions such as recruitment, employee records management, and assisting with HR projects.

Education

H

Hope University College

Bachelor Degree in Management, Management2017 - 2020
U

Udemy

Excel Lessons Zero to Pro for Teachers and Office Workers, Microsoft2021

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.