Daniel Mathia

Content Marketing Manager • Project Manager • Brand Partnership Manager • Seattle, WA, US

Email Marketing

Interviewing

Media Relations

Squarespace

Customer Relationship Management

Event Planning

Content Development

Writing

Podcast Creation

Project Management

Content Creation

Available for hire fromNegotiable

Contracts

Full-Time Roles

Music, Writing, and Personal Stories | Curator| Podcaster| Experience in storytelling, operations, events, content

Hi! I'm Daniel and I'm from Seattle WA. I'm currently the Founder of The Wandering Ear an online music publication, podcast, and music discovery based out of Seattle. We talk about how music makes you feel. I can be described as " Music, Writing, and Personal stories". I've always been someone whose been interested in telling stories from a young age. Over the last 8 years as a creator, I've interviewed 100's artists, written over 80 articles, and have been featured in several publications. Started and ended several podcasts. Currently running The Wandering Ear podcast. I curate playlists and have a natural talent for finding people and helping them share what they are good at. I'm also an experienced Customer Success professional. I've worked at Uber Inc and handled over 6k individual customer interactions with a 95% CSAT score. I've also worked at companies like Amazon & Rivian.

Projects

The Wandering Ear Concert Flyers

Here is an example of a concert flyer I made for The Wandering Ear's first music festival. Throughout our Instagram, I've designed nearly 20-30 concert flyers using Adobe Express. I've also designed most of the graphics on our Instagram as well. See More

The Wandering Ear Merch Design

I was looking at making some merch so I designed, created, and mocked up my own merch designs. I used Adobe Express and then sent it over to a company called Sweater Planet who made my clothes for me. I also reached out to The Wandering Ear community for ideas as well. Below are several merch designs: https://cashdrop.com/d/qIKe00dnZ4 https://cashdrop.com/d/9Se4tTyT9TSee More

The Wandering Ear Newsletter

This is The Wandering Ear newsletter. The Wandering Ear is an online music publication, podcast, and music discovery platform based out of Seattle WA. That I started 6 years ago. We talk about how music makes you feel and how it's attached to a certain feeling or moment. See More

The Wandering Ear Podcast

This is The Wandering Ear podcast. A podcast that I've written, interviewed and edited every single episode. Started the podcast about 2 years ago. See More

24 Things To Eat Tucson Before You Die

Wrote this article with another writer back at the University of Arizona when I was the founder of the Arizona Spoon University chapter. This article gathered nearly 75k views and 100k+ impressions and was featured all over social media. See More

The Wandering Ear Events

I've produced nearly 25 events all self-funded and independently produced in 3 years. I've produced a music festival, 22 concerts. I've sourced the talent, venue, brand sponsorships, partnerships, paid the artists, and everything else that is needed for events. See More

Work History

Founder

The Wandering EarAug 2016 - Present • 8 yrs 2 mosAs founder of The Wandering Ear, I am in charge of coordinating events, and podcasts. managing emails and submissions, creating visual content and copywriting for the website and social media, and networking with other industry professionals to grow our online music publication & event series. Curated a 10 concert series show in Seattle under a year all sold-out. Over the last 5 years, Ive thrown/organized sold-out shows in NYC, Denver, Chicago, & Seattle. Interviewed over 70 artists for podcasts & articles. Expanded our shows into Vancouver. Worked with different sponsors (Daydream, City Water Seltzer, Drink Cruise, Timber City Ginger) for our event series. Produced a multiple-episode limited series podcast in less than two weeks with a minimal budget for the Belltown Bloom Seattle music festival. Had our podcast featured and live taping at Treefort Music Fest. Ive run TWE Podcast for 3 plus years and have interviewed/edited every single episode over 48 episodes. Ive ran a newsletter as well. Ive worked with brands like Soulection to curate a playlist for them. Ive worked with different music publicists over time: Gramophone Media, LPR Agency, Big Hassle Media, and several other independent music publicist.

Uber Inc

Driver Account ManagerSep 2017 - Jan 2019 • 1 yr 5 mosInteracted with several stakeholders about my Greenlight Shadowing Project Delivered in-person customer support to Seattle's Uber driver-partners in over 6,000 thoroughly documented interactions. Support operations include document management, payment issues, regulations and compliance, incident reports, and new product training. Orchastred several driver-partners events with Local Op's team to create a more unified name for Uber Assist with events and promotions as needed (occasionally off-site, during off-hours or weekends) Developed a more streamlined process whereby different Orgs can shadow the Greenlight Hub Deliver insight and recommendations to PNW Uber Operation teams from several perspectives including business needs, employee experience, and Ubers customer feedback Share knowledge on compliance requirements, multi-modal support, driver experience, and other areas of Uber-specific knowledge Presented my Greenlight Shadowing Project at a PNW All hands Featured in several email campaigns regarding a local donation drive hosted by our local ops team

Vehicle Operations Specialist

RivianNov 2021 - May 2022 • 7 mosServe as key player for physical locations including setting schedules, prioritizing vehicle workflows, requesting resources, and coordinating work efforts with on-site managers Manage charging station capacity and maintenance to ensure there is a plan of action based on scheduled customer demand and prioritization Manage the lot and ensure that there are safe and usable drivelines in the lot at all times Complete final quality checks, create effective service orders, and provide feedback to service and other teams as needed Ensure product quality standards through supporting vehicle wash and/or detailing/paint correction activities Prepare paperwork for open states deliveries Validate paperwork, scan, and file completed dealer jackets in secure file cabinet, FedEx all deal jackets to central title at end of day

Founder/Writer

Spoon University: University of Arizona ChapterJan 2016 - Sep 2017 • 1 yr 9 mosI secured over 1k signatures to bring Spoon University to the University of Arizona. I then recruited/managed 10 person team of marketers, writers, photographers, and social media members. I also was able to be featured on Spoon University's main homepage several times. As well as our chapter was consistently the highest-performing chapter in our West Coast region which allowed us to have direct communication with Spoon Founders & HQ for other opportunities. Produced an article with another writer titled " 24 Things To Eat in Tucson Before You Die" It has nearly 75k pageviews & 100k+ impressions (organic traffic) as well as it was featured in several Tucson publications.

Education

University of Arizona

Bachelor's Degree, CommunicationSep 2020 - May 2024

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