Top Talent like Danielle are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Danielle Legatt

Operations Manager • Project Manager • Customer Success Manager • Los Angeles, CA, US
Strategic Communications
Slack
Documentation
Microsoft Teams
Projection Mapping
Email Support
Quality Assurance
Website Management
Community Management
Office Administration
Recruiting
Business Planning
Critical Thinking
Lean Six Sigma
Inventory Auditing
Program Management
Google Drive
Customer Service
Client Communication
Analytical Thinking
Design Strategy
Agile
Cultural Competency
Project Management
Problem Solving
Database Management
Google Sheets
Attention To Detail
Communication
Sales
Human-centered design
Webex
Travel Planning
Business Administration
Systems Management
Asana
Group Leadership
Zoom
Team Management
Team Building
SharePoint
Administration
Leadership
Event Management
Advice
Partnership Management
Management Consulting
Compliance
Supply Chain Management
Supply Chain
Business Strategy
Task Analysis
Curriculum Design
Task Delegation
Human Resources
Event Coordination
Scheduling
Planning
Collaboration
Adaptability
Monday.com
Program Coordination
Directing
Management
Microsoft Outlook
Time Management
Organization
Event Planning
Project Planning
Event Assistance
Operations Management
Available for hire fromNegotiable
Contracts
Operations Leader | CX Expert | E-Commerce Panelist | Lean Six Sigma Green Belt | Bucket List Enthusiast
I am a passionate Operations & Project Manager dedicated to building high-performing teams and achieving ambitious goals through a focus on growth, efficiency, and diversity. I excel at leveraging strategic tools and the diverse talents within a team to drive tangible outcomes, such as a 25% increase in efficiency, in e-commerce and beyond. My technical skills set includes technology implementation, SaaS, customer experience (UX), supply chain optimization, operations, marketing strategy, and brand protection. My approach fosters a collaborative and innovative environment where everyone feels valued and empowered to contribute their best. I also enjoy sharing insights on industry trends with others. Beyond my Operations and Project Management expertise, I am also a registered Notary in Los Angeles County, providing reliable notarization services.

Work History

M

Operations Director | Brand Protection

Misses KissesFull-time EmployeeApr 2021 - Aug 2024 • 3 yrs 5 mosDrove operational excellence and brand protection at DTC e-commerce start-up, optimizing supply chain, customer experience, and processes. Fostered collaborative workplaces. Key Responsibilities: - Directed demand/supply planning, optimizing inventory and procurement ($6.5M budget). - Led cross-functional projects using Agile, Waterfall, and Scrum methodologies. - Spearheaded system integrations (Gorgias, Monday.com, GRIN, Klaviyo) for workflow efficiency. - Developed data-driven strategies for inventory and demand forecasting. - Collaborated with Marketing on promotional inventory alignment. - Conducted market/competitor analysis for product positioning. - Implemented brand protection measures and risk mitigation. - Designed operational playbooks and documentation for scalability. - Led customer service implementation readiness and multi-channel support design. - Managed global customer support (international logistics, multilingual capabilities). - Performed financial analysis for operations and supply chain budgets. - Collaborated cross-functionally on strategic initiatives. - Designed flexible CS resource pool for evolving needs. - Partnered with Marketing/Product on brand protection and counterfeit elimination. - Created strategic partnerships for operational alignment. - Managed vendor relationships and served as key stakeholder liaison. - Led financial planning and expense management. - Implemented collaboration tools and SOPs for efficiency/compliance. Notable Achievements: - Achieved 95% reduction in material waste and 30% increase in QA accuracy. - Eliminated over 250,000+ counterfeit listings via global brand protection. - Improved customer service budget efficiency by 20% by training of CX and warehouse teams. - Increased team efficiency by 30% and reduced waste by 95% using Lean Six Sigma methodologies. - Streamlined workflows with new collaboration technologies. - Established partnership with Breast Cancer Research Foundation, raising over $87,000.
C

Office Services Supervisor

Cedars-SinaiFull-time EmployeeJul 2019 - Sep 2021 • 2 yrs 3 mosChampioned operational efficiency & seamless support across 3 sites/remote teams (300+ employees) for 16 leaders in healthcare. Streamlined processes & fostered collaboration to enhance workplace productivity. Key Responsibilities: - Provided comprehensive executive support (complex calendaring, travel, event logistics) to Executive Director & Associate Directors of Health Information. - Directed 3-site/remote ops, achieving a 20% reduction in administrative processing time. - Served as key liaison for 12 teams/300+ vendors, ensuring high-quality, compliant workplace services. -Spearheaded digital transformation, safety, & onboarding improvements to boost efficiency. - Orchestrated events & training (99% on-time delivery), enhancing team effectiveness. - Contributed to strategic financial oversight for $30M department, supporting cost-optimization & vendor management. - As a Cedars Sinai ‘Trendsetter’ Board Member, actively developed impactful programs to support high-potential employee growth and foster cross-organizational collaboration. Notable Achievements: - 20% reduction in administrative processing time through optimized operational leadership. - 25% improved workflow productivity via strategic SOP development & implementation. - 99% on-time KPI delivery for coordinated cross-functional training initiatives. - Played a key role in cultivating a more engaged and collaborative workplace culture through active contributions as a Cedars Sinai ‘Trendsetter’ Board Member, focusing on initiatives for high-potential employees. - Recognized with the Cedars-Sinai "Patient Experience Excellence" award in April 2021 for exceptional service provided to patients, visitors, and staff.
C

Administrative Team Leader

Cedars-SinaiFull-time EmployeeJun 2014 - Jul 2019 • 5 yrs 2 mosLed operations and administrative support across three sites and remote teams (300+ employees), supporting sixteen leaders in healthcare. Drove efficiency, streamlined processes, and fostered collaboration. Key Responsibilities: - Directed operational readiness, ensuring workforce scalability and achieving a 25% reduction in processing time. - Managed and mentored six administrative assistants, providing training, feedback and performance evaluations. - Developed and implemented Standard Operating Procedures boosting efficiency, compliance (15% productivity improvement). - Managed elements of a $30M department budget, partnering on cost-saving strategies. - Acted as key department liaison, streamlined communication for Executive team, customers, and staff. - Coordinated training programs (99% on-time Key Performance Indicator delivery). - Provided executive support to the Executive Director and Associate Directors (complex calendaring, travel, staff mailings, and expenses). - Supported budget maintenance, Human Resources tasks, reporting, and materials. - Improved filing and document management for enhanced efficiency and compliance. - Monitored compliance with annual reviews, competencies, safety, and orientation. - Strengthened workplace culture through recognition and engagement initiatives. - Managed project timelines and vendor relations for cost-effective services. Notable Achievements: - Improved administrative team efficiency, collaboration, and strategic Standard Operating Procedures (50%+ expense reduction, 45% productivity increase). - Increased departmental efficiency and compliance (15% via enhanced document management). - 99% on-time Key Performance Indicator delivery for training programs. - Streamlined executive workflows, ensuring high efficiency in department leaders. - Cultivated engaged and collaborative workplace culture.
C

Management Assistant II

Cedars-SinaiFeb 2014 - May 2014 • 4 mosAs a Management Assistant II, likely contributed to administrative support tasks, assisting with project coordination and vendor management.
C

Resource Temporary Assistant II

Cedars-SinaiOct 2013 - Jan 2014 • 4 mosAs a Resource Temporary Assistant II, likely provided temporary administrative support, assisting with various office tasks and coordination.
D

Fractional Consultant - Operations & Strategy

Danielle Legatt ConsultingFreelancerI leverage extensive experience to offer realistic and responsible consulting, delivering strategic insights and solutions in a range of areas including technology, SaaS, customer experience (UX), supply chain optimization, operations, marketing strategy, and brand protection. My focus is on providing feasible solutions with immediate impact and long-term scalability.I leverage extensive experience to offer realistic and responsible consulting, delivering strategic insights and solutions in a range of areas including technology, SaaS, customer experience (UX), supply chain optimization, operations, marketing strategy, and brand protection. My focus is on providing feasible solutions with immediate impact and long-term scalability.

Education

C

Coursera

Google Project Management Certificate2024
U

University of St. Thomas

Bachelor of Liberal Arts, English2006 - 2011
S

Saint Michael-Albertville

1999 - 2004

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Operations Leader | CX Expert | E-Commerce Panelist | Lean Six Sigma Green Belt | Bucket List Enthusiast
I am a passionate Operations & Project Manager dedicated to building high-performing teams and achieving ambitious goals through a focus on growth, efficiency, and diversity. I excel at leveraging strategic tools and the diverse talents within a team to drive tangible outcomes, such as a 25% increase in efficiency, in e-commerce and beyond. My technical skills set includes technology implementation, SaaS, customer experience (UX), supply chain optimization, operations, marketing strategy, and brand protection. My approach fosters a collaborative and innovative environment where everyone feels valued and empowered to contribute their best. I also enjoy sharing insights on industry trends with others. Beyond my Operations and Project Management expertise, I am also a registered Notary in Los Angeles County, providing reliable notarization services.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Danielle are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Danielle Legatt

Operations Manager • Project Manager • Customer Success Manager • Los Angeles, CA, US
Strategic Communications
Slack
Documentation
Microsoft Teams
Projection Mapping
Email Support
Quality Assurance
Website Management
Community Management
Office Administration
Recruiting
Business Planning
Critical Thinking
Lean Six Sigma
Inventory Auditing
Program Management
Google Drive
Customer Service
Client Communication
Analytical Thinking
Design Strategy
Agile
Cultural Competency
Project Management
Problem Solving
Database Management
Google Sheets
Attention To Detail
Communication
Sales
Human-centered design
Webex
Travel Planning
Business Administration
Systems Management
Asana
Group Leadership
Zoom
Team Management
Team Building
SharePoint
Administration
Leadership
Event Management
Advice
Partnership Management
Management Consulting
Compliance
Supply Chain Management
Supply Chain
Business Strategy
Task Analysis
Curriculum Design
Task Delegation
Human Resources
Event Coordination
Scheduling
Planning
Collaboration
Adaptability
Monday.com
Program Coordination
Directing
Management
Microsoft Outlook
Time Management
Organization
Event Planning
Project Planning
Event Assistance
Operations Management
Available for hire fromNegotiable
Contracts

Work History

M

Operations Director | Brand Protection

Misses KissesFull-time EmployeeApr 2021 - Aug 2024 • 3 yrs 5 mosDrove operational excellence and brand protection at DTC e-commerce start-up, optimizing supply chain, customer experience, and processes. Fostered collaborative workplaces. Key Responsibilities: - Directed demand/supply planning, optimizing inventory and procurement ($6.5M budget). - Led cross-functional projects using Agile, Waterfall, and Scrum methodologies. - Spearheaded system integrations (Gorgias, Monday.com, GRIN, Klaviyo) for workflow efficiency. - Developed data-driven strategies for inventory and demand forecasting. - Collaborated with Marketing on promotional inventory alignment. - Conducted market/competitor analysis for product positioning. - Implemented brand protection measures and risk mitigation. - Designed operational playbooks and documentation for scalability. - Led customer service implementation readiness and multi-channel support design. - Managed global customer support (international logistics, multilingual capabilities). - Performed financial analysis for operations and supply chain budgets. - Collaborated cross-functionally on strategic initiatives. - Designed flexible CS resource pool for evolving needs. - Partnered with Marketing/Product on brand protection and counterfeit elimination. - Created strategic partnerships for operational alignment. - Managed vendor relationships and served as key stakeholder liaison. - Led financial planning and expense management. - Implemented collaboration tools and SOPs for efficiency/compliance. Notable Achievements: - Achieved 95% reduction in material waste and 30% increase in QA accuracy. - Eliminated over 250,000+ counterfeit listings via global brand protection. - Improved customer service budget efficiency by 20% by training of CX and warehouse teams. - Increased team efficiency by 30% and reduced waste by 95% using Lean Six Sigma methodologies. - Streamlined workflows with new collaboration technologies. - Established partnership with Breast Cancer Research Foundation, raising over $87,000.
C

Office Services Supervisor

Cedars-SinaiFull-time EmployeeJul 2019 - Sep 2021 • 2 yrs 3 mosChampioned operational efficiency & seamless support across 3 sites/remote teams (300+ employees) for 16 leaders in healthcare. Streamlined processes & fostered collaboration to enhance workplace productivity. Key Responsibilities: - Provided comprehensive executive support (complex calendaring, travel, event logistics) to Executive Director & Associate Directors of Health Information. - Directed 3-site/remote ops, achieving a 20% reduction in administrative processing time. - Served as key liaison for 12 teams/300+ vendors, ensuring high-quality, compliant workplace services. -Spearheaded digital transformation, safety, & onboarding improvements to boost efficiency. - Orchestrated events & training (99% on-time delivery), enhancing team effectiveness. - Contributed to strategic financial oversight for $30M department, supporting cost-optimization & vendor management. - As a Cedars Sinai ‘Trendsetter’ Board Member, actively developed impactful programs to support high-potential employee growth and foster cross-organizational collaboration. Notable Achievements: - 20% reduction in administrative processing time through optimized operational leadership. - 25% improved workflow productivity via strategic SOP development & implementation. - 99% on-time KPI delivery for coordinated cross-functional training initiatives. - Played a key role in cultivating a more engaged and collaborative workplace culture through active contributions as a Cedars Sinai ‘Trendsetter’ Board Member, focusing on initiatives for high-potential employees. - Recognized with the Cedars-Sinai "Patient Experience Excellence" award in April 2021 for exceptional service provided to patients, visitors, and staff.
C

Administrative Team Leader

Cedars-SinaiFull-time EmployeeJun 2014 - Jul 2019 • 5 yrs 2 mosLed operations and administrative support across three sites and remote teams (300+ employees), supporting sixteen leaders in healthcare. Drove efficiency, streamlined processes, and fostered collaboration. Key Responsibilities: - Directed operational readiness, ensuring workforce scalability and achieving a 25% reduction in processing time. - Managed and mentored six administrative assistants, providing training, feedback and performance evaluations. - Developed and implemented Standard Operating Procedures boosting efficiency, compliance (15% productivity improvement). - Managed elements of a $30M department budget, partnering on cost-saving strategies. - Acted as key department liaison, streamlined communication for Executive team, customers, and staff. - Coordinated training programs (99% on-time Key Performance Indicator delivery). - Provided executive support to the Executive Director and Associate Directors (complex calendaring, travel, staff mailings, and expenses). - Supported budget maintenance, Human Resources tasks, reporting, and materials. - Improved filing and document management for enhanced efficiency and compliance. - Monitored compliance with annual reviews, competencies, safety, and orientation. - Strengthened workplace culture through recognition and engagement initiatives. - Managed project timelines and vendor relations for cost-effective services. Notable Achievements: - Improved administrative team efficiency, collaboration, and strategic Standard Operating Procedures (50%+ expense reduction, 45% productivity increase). - Increased departmental efficiency and compliance (15% via enhanced document management). - 99% on-time Key Performance Indicator delivery for training programs. - Streamlined executive workflows, ensuring high efficiency in department leaders. - Cultivated engaged and collaborative workplace culture.
C

Management Assistant II

Cedars-SinaiFeb 2014 - May 2014 • 4 mosAs a Management Assistant II, likely contributed to administrative support tasks, assisting with project coordination and vendor management.
C

Resource Temporary Assistant II

Cedars-SinaiOct 2013 - Jan 2014 • 4 mosAs a Resource Temporary Assistant II, likely provided temporary administrative support, assisting with various office tasks and coordination.
D

Fractional Consultant - Operations & Strategy

Danielle Legatt ConsultingFreelancerI leverage extensive experience to offer realistic and responsible consulting, delivering strategic insights and solutions in a range of areas including technology, SaaS, customer experience (UX), supply chain optimization, operations, marketing strategy, and brand protection. My focus is on providing feasible solutions with immediate impact and long-term scalability.I leverage extensive experience to offer realistic and responsible consulting, delivering strategic insights and solutions in a range of areas including technology, SaaS, customer experience (UX), supply chain optimization, operations, marketing strategy, and brand protection. My focus is on providing feasible solutions with immediate impact and long-term scalability.

Education

C

Coursera

Google Project Management Certificate2024
U

University of St. Thomas

Bachelor of Liberal Arts, English2006 - 2011
S

Saint Michael-Albertville

1999 - 2004

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.