Top Talent like Debbie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Debbie D.

Customer Success Manager •
Available for hire fromNegotiable
Contracts
Customer Success Leader | Strategic Operations Expert
With a robust educational background in Business Administration and Management from Monroe University and an Associate of Arts in Economics from Dominica State College, I have cultivated a diverse professional portfolio. My career highlights include serving as Director of Customer Success at Airlius, where I enhanced client satisfaction and retention by 25% and improved team efficiency by 20%. As a Sales Manager at Good Media Marketing, I led my team to consistently achieve sales targets. My role as Chief Operating Officer at Money With Mission involved strategic planning and operational oversight, driving growth and efficiency. Additionally, I have experience as an Operations Specialist at Pipeline Equity and as an Administrative and Invoicing Assistant at Keeton PR. My expertise lies in fostering cross-functional collaboration, implementing scalable processes, and championing customer-centric cultures.

Work History

A

Director of Customer Success

AirliusOct 2023 - Jul 2024 • 10 mosAchieved increased client satisfaction, enhanced retention rates by 25%, and empowered the teams' overall improvement in engagement and productivity. Built and managed CRM system with integrated project management systems. Collaborated cross-functionally with teams. Implemented scalable processes, resulting in a 20% improvement in team efficiency. Championed a customer-centric culture, driving cross-functional collaboration and ensuring alignment with customer needs and expectations. Directed marketing campaigns.
G

Sales Manager

Good Media MarketingDec 2023 - May 2024 • 6 mosLed sales team to achieve targets, developed sales strategies, and fostered client relationships to drive business growth.
K

Administrative and Invoicing Assistant

Keeton PRJan 2023 - Jan 2024 • 1 yr 1 moCollaborated with internal teams, such as finance, or operations, to ensure smooth coordination of billing and invoicing processes. Accurately entered data into systems or databases (Quickbooks) ensuring completeness and consistency of information. Regularly updated and maintained customer databases with relevant data. Generated invoices, accurately inputting data, and ensuring timely delivery of invoices. Verified invoice information, such as product or service details, pricing, and terms, to ensure accuracy. Handled ad-hoc tasks and managed administrative systems.
M

Chief Operating Officer and Integrator

Money With MissionSep 2022 - Jun 2023 • 10 mosCollaborated with the CEO and organizational team to develop and execute the organization's strategic initiatives, goals, and objectives. Provided insights and recommendations to drive operational efficiency and achieve long-term growth. Oversaw day-to-day operations, ensuring that all business functions are running smoothly and efficiently. Monitored key performance indicators (KPIs) and implemented measures to optimize operational performance, productivity, and profitability. Identified opportunities for process improvement, streamlining operations, and implementing best practices to enhance efficiency and effectiveness. Encouraged innovation and drove a culture of continuous improvement throughout the organization. Established performance metrics and evaluation processes to assess the organization's progress towards goals. Provided regular reports and updates to the CEO and board of directors on operational performance, challenges, and opportunities.
P

Operations Specialist

Pipeline EquityAug 2022 - Jan 2023 • 6 mosProvided administrative assistance to the CEO and executive team by managing schedules, organizing meetings, handling correspondence, and maintaining files and records. Built and maintained positive relationships with internal and external stakeholders, including clients, partners, and employees. Acted as a liaison between the executive and various parties, facilitating effective communication and collaboration.

Education

M

Monroe University

Business Administration and Management, General and Finance2018 - 2024
S

School16

2022
D

Dominica State College

Associate of Arts - AA, Economics2019
S

School16

S

School16

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Customer Success Leader | Strategic Operations Expert
With a robust educational background in Business Administration and Management from Monroe University and an Associate of Arts in Economics from Dominica State College, I have cultivated a diverse professional portfolio. My career highlights include serving as Director of Customer Success at Airlius, where I enhanced client satisfaction and retention by 25% and improved team efficiency by 20%. As a Sales Manager at Good Media Marketing, I led my team to consistently achieve sales targets. My role as Chief Operating Officer at Money With Mission involved strategic planning and operational oversight, driving growth and efficiency. Additionally, I have experience as an Operations Specialist at Pipeline Equity and as an Administrative and Invoicing Assistant at Keeton PR. My expertise lies in fostering cross-functional collaboration, implementing scalable processes, and championing customer-centric cultures.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Debbie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Debbie D.

Customer Success Manager •
Available for hire fromNegotiable
Contracts

Work History

A

Director of Customer Success

AirliusOct 2023 - Jul 2024 • 10 mosAchieved increased client satisfaction, enhanced retention rates by 25%, and empowered the teams' overall improvement in engagement and productivity. Built and managed CRM system with integrated project management systems. Collaborated cross-functionally with teams. Implemented scalable processes, resulting in a 20% improvement in team efficiency. Championed a customer-centric culture, driving cross-functional collaboration and ensuring alignment with customer needs and expectations. Directed marketing campaigns.
G

Sales Manager

Good Media MarketingDec 2023 - May 2024 • 6 mosLed sales team to achieve targets, developed sales strategies, and fostered client relationships to drive business growth.
K

Administrative and Invoicing Assistant

Keeton PRJan 2023 - Jan 2024 • 1 yr 1 moCollaborated with internal teams, such as finance, or operations, to ensure smooth coordination of billing and invoicing processes. Accurately entered data into systems or databases (Quickbooks) ensuring completeness and consistency of information. Regularly updated and maintained customer databases with relevant data. Generated invoices, accurately inputting data, and ensuring timely delivery of invoices. Verified invoice information, such as product or service details, pricing, and terms, to ensure accuracy. Handled ad-hoc tasks and managed administrative systems.
M

Chief Operating Officer and Integrator

Money With MissionSep 2022 - Jun 2023 • 10 mosCollaborated with the CEO and organizational team to develop and execute the organization's strategic initiatives, goals, and objectives. Provided insights and recommendations to drive operational efficiency and achieve long-term growth. Oversaw day-to-day operations, ensuring that all business functions are running smoothly and efficiently. Monitored key performance indicators (KPIs) and implemented measures to optimize operational performance, productivity, and profitability. Identified opportunities for process improvement, streamlining operations, and implementing best practices to enhance efficiency and effectiveness. Encouraged innovation and drove a culture of continuous improvement throughout the organization. Established performance metrics and evaluation processes to assess the organization's progress towards goals. Provided regular reports and updates to the CEO and board of directors on operational performance, challenges, and opportunities.
P

Operations Specialist

Pipeline EquityAug 2022 - Jan 2023 • 6 mosProvided administrative assistance to the CEO and executive team by managing schedules, organizing meetings, handling correspondence, and maintaining files and records. Built and maintained positive relationships with internal and external stakeholders, including clients, partners, and employees. Acted as a liaison between the executive and various parties, facilitating effective communication and collaboration.

Education

M

Monroe University

Business Administration and Management, General and Finance2018 - 2024
S

School16

2022
D

Dominica State College

Associate of Arts - AA, Economics2019
S

School16

S

School16

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.