Top Talent like Donnisa are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Donnisa Keith

Customer Success Manager • Accountant • Decatur, GA, US
Call Center
Typing
Administrative Support
Customer Service
Data Entry
Available for hire fromNegotiable
Contracts
Efficient and Reliable Administrative Support Services for Streamlined Business Operations
I am a highly motivated individual with extensive experience in customer service across multiple fields My passion for providing exceptional customer service as driven me to excel in every role I've held, and I'm seeking new challenges to push myself further. I thrive in fast-paced environments and I'm always eager to learn new skills and technologies.

Projects

Quickbooks

In Quickbooks, I created many invoices which included mileage for travel, the price of services, and also the price of materials used within a service. See More

Work History

I

Contact Representative

IRSProvides administrative and technical assistance to business over the phone and via mail Informs, advises, resolves, and answers any record related issues to relieve taxpayer concerns Evaluated taxpayer accounts and scanned for mistakes and/or fraudulent activity
B

Bookkeeper/Administrative Assistany

Blueprint OfficialJan 2021 - Nov 2022 • 1 yr 11 mosUtilized QuickBooks to create invoices, estimates, organize accounts receivable/payable, and track mileage for travel to customers Answered phone calls and created a contact system through Excel Managed calendar for business owner and created appointments
W

Resolution Coordinator

WalmartSep 2022 - Nov 2022 • 3 mosSupported Vision Centers by resolving complex issues relating to insurance, technological systems, and customers Used problem solving methodologies and tools to probe, document, research, and provide accurate and helpful information callers requested Input data to document calls; some of which included prescriptions, customer inquiries, and insurance information
M

Customer Service Representative

MaximusNov 2021 - Apr 2022 • 6 mosWorked in a call center to resolve deficiencies and errors in customer accounts concerning student loans Entered complete and concise customer and account information into company database Assisted customers and the automated messaging system in processing information within the allotted time
G

Server/Host

Gocha’s Breakfast BarDec 2020 - Jun 2021 • 7 mosProvided warm and familiar welcomes to customers which created relationships and returning guests Scheduled and managed reservations for up to 100 daily while accommodating walk-ins Ensured optimal experiences by tending to guests timely and catering to their every need

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Efficient and Reliable Administrative Support Services for Streamlined Business Operations
I am a highly motivated individual with extensive experience in customer service across multiple fields My passion for providing exceptional customer service as driven me to excel in every role I've held, and I'm seeking new challenges to push myself further. I thrive in fast-paced environments and I'm always eager to learn new skills and technologies.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Donnisa are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Donnisa Keith

Customer Success Manager • Accountant • Decatur, GA, US
Call Center
Typing
Administrative Support
Customer Service
Data Entry
Available for hire fromNegotiable
Contracts

Projects

Quickbooks

In Quickbooks, I created many invoices which included mileage for travel, the price of services, and also the price of materials used within a service.

Work History

I

Contact Representative

IRSProvides administrative and technical assistance to business over the phone and via mail Informs, advises, resolves, and answers any record related issues to relieve taxpayer concerns Evaluated taxpayer accounts and scanned for mistakes and/or fraudulent activity
B

Bookkeeper/Administrative Assistany

Blueprint OfficialJan 2021 - Nov 2022 • 1 yr 11 mosUtilized QuickBooks to create invoices, estimates, organize accounts receivable/payable, and track mileage for travel to customers Answered phone calls and created a contact system through Excel Managed calendar for business owner and created appointments
W

Resolution Coordinator

WalmartSep 2022 - Nov 2022 • 3 mosSupported Vision Centers by resolving complex issues relating to insurance, technological systems, and customers Used problem solving methodologies and tools to probe, document, research, and provide accurate and helpful information callers requested Input data to document calls; some of which included prescriptions, customer inquiries, and insurance information
M

Customer Service Representative

MaximusNov 2021 - Apr 2022 • 6 mosWorked in a call center to resolve deficiencies and errors in customer accounts concerning student loans Entered complete and concise customer and account information into company database Assisted customers and the automated messaging system in processing information within the allotted time
G

Server/Host

Gocha’s Breakfast BarDec 2020 - Jun 2021 • 7 mosProvided warm and familiar welcomes to customers which created relationships and returning guests Scheduled and managed reservations for up to 100 daily while accommodating walk-ins Ensured optimal experiences by tending to guests timely and catering to their every need

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.