Top talent is on Pangea

You are viewing Emily's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Emily Lai

Customer Success Manager • Operations Manager • Arlington, TX, US
Product Management
Time Management
Conflict Resolution
Customer Service
Creative Marketing
Interpersonal Communication
Microsoft Office
Available for hire fromNegotiable
Full-Time Roles
Contracts
Versatile project management professional with a talent for driving sales, achieving growth, and delivering successful outcomes across all industries
Highly motivated and adept individual with a background in management, direct sales, marketing, and customer relations. I possess a unique set of skills that would be invaluable in ensuring successful outcomes. My strong communication and collaboration skills, along with my ability to adapt to a multitude of environments, has helped the companies I've worked for achieve their goals. I am extremely passionate about driving business growth and achieving successful project outcomes.

Work History

H

Head of Marketing / Restaurant Manager

HatsuyukiJul 2018 - Mar 2023 • 4 yrs 9 mosDriving sales in the top-rated sushi restaurant in DFW metroplex, ranking 7th overall in Texas. Successfully met or exceed all sales quote by 50%. Responsible for understanding local competitors, offerings, resources, and their price points. Manage all social media content, identifying trends and opportunities to enhance brand vision, and engage local influencers and celebrities to promote sales. Managed all point of sales, price point analysis, and profit margin. Executed weekly menu and alcohol selection. Negotiated all wholesale POs and contracting with potential distributors. Developed server training plan and ensured all servers met expectation prior to working on the floor. Directed and supervised employees engaged in sales, inventory- taking, cash receipts, or in-performing services to patrons.
P

Media Marketing / Videographer

Project H.E.L.L.O.May 2016 - Mar 2019 • 2 yrs 11 mosDesigned and executed global marketing campaign that drove over $30k. Collaborated with team members to record and produce original video content using cameras and adobe software for enhancement. Managed production scheduling and handled all circumstances that were defined as high risk of delaying deliverable. Ensured strong communication skills were adapted and demonstrated among team members while working with colleagues from Guatemala and Honduras.
I

Community Outreach Director

Immigrant & Refugee Academy 501(c)(3)Oct 2015 - Dec 2017 • 2 yrs 3 mosEstablished rapport and built relationships within the community and various governmental organizations. Implemented weekly events to enhance understanding of American culture for immigrant and refugee families. Developed English- learning lesson plans and activities for students ranging from 5 years old – 35 years old. Collaborated with the finance department to assist in grant writing and cost management.
S

Restaurant Manager / Head Server

Sushi MidoMay 2013 - Sep 2017 • 4 yrs 5 mosCurated new items for weekly and seasonal menu, drove an increase in sales each quarter by minimum of 25%. Managed a positive work culture by holding numerous social and team-building events promoting a collaborative attitude. Delegated and resolved conflicts with staff and customers while overseeing daily operations.

Education

A

Avila University

Bachelor of Science, International Business

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Versatile project management professional with a talent for driving sales, achieving growth, and delivering successful outcomes across all industries
Highly motivated and adept individual with a background in management, direct sales, marketing, and customer relations. I possess a unique set of skills that would be invaluable in ensuring successful outcomes. My strong communication and collaboration skills, along with my ability to adapt to a multitude of environments, has helped the companies I've worked for achieve their goals. I am extremely passionate about driving business growth and achieving successful project outcomes.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Emily's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Emily Lai

Customer Success Manager • Operations Manager • Arlington, TX, US
Product Management
Time Management
Conflict Resolution
Customer Service
Creative Marketing
Interpersonal Communication
Microsoft Office
Available for hire fromNegotiable
Full-Time Roles
Contracts

Work History

H

Head of Marketing / Restaurant Manager

HatsuyukiJul 2018 - Mar 2023 • 4 yrs 9 mosDriving sales in the top-rated sushi restaurant in DFW metroplex, ranking 7th overall in Texas. Successfully met or exceed all sales quote by 50%. Responsible for understanding local competitors, offerings, resources, and their price points. Manage all social media content, identifying trends and opportunities to enhance brand vision, and engage local influencers and celebrities to promote sales. Managed all point of sales, price point analysis, and profit margin. Executed weekly menu and alcohol selection. Negotiated all wholesale POs and contracting with potential distributors. Developed server training plan and ensured all servers met expectation prior to working on the floor. Directed and supervised employees engaged in sales, inventory- taking, cash receipts, or in-performing services to patrons.
P

Media Marketing / Videographer

Project H.E.L.L.O.May 2016 - Mar 2019 • 2 yrs 11 mosDesigned and executed global marketing campaign that drove over $30k. Collaborated with team members to record and produce original video content using cameras and adobe software for enhancement. Managed production scheduling and handled all circumstances that were defined as high risk of delaying deliverable. Ensured strong communication skills were adapted and demonstrated among team members while working with colleagues from Guatemala and Honduras.
I

Community Outreach Director

Immigrant & Refugee Academy 501(c)(3)Oct 2015 - Dec 2017 • 2 yrs 3 mosEstablished rapport and built relationships within the community and various governmental organizations. Implemented weekly events to enhance understanding of American culture for immigrant and refugee families. Developed English- learning lesson plans and activities for students ranging from 5 years old – 35 years old. Collaborated with the finance department to assist in grant writing and cost management.
S

Restaurant Manager / Head Server

Sushi MidoMay 2013 - Sep 2017 • 4 yrs 5 mosCurated new items for weekly and seasonal menu, drove an increase in sales each quarter by minimum of 25%. Managed a positive work culture by holding numerous social and team-building events promoting a collaborative attitude. Delegated and resolved conflicts with staff and customers while overseeing daily operations.

Education

A

Avila University

Bachelor of Science, International Business

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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