Top Talent like Erica Grace are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Erica Grace Esteves

Social Media Marketing Specialist
Copywriter
Email Marketing Specialist
Laguna, Calabarzon, PH
Digital Marketing
Virtual Assistant
Copywriting
Project Management
Microsoft Office
Data Entry
HubSpot
Asana
Email Support
Customer Service
Available for hire fromNegotiable
Full-Time Roles
Contracts
Virtual Assistant | Executive Assistant | Costumer Support
Meet ERICA, a dynamic professional blending top-notch customer service skills with savvy digital expertise. From resolving inquiries remotely at Teletech Holdings Inc. to ensuring operational excellence at Jollibee Foods Corp., I'm your go-to for: 🌟 Customer Service 📊 Data Entry ⏰ Time Management 📧 Email & File Management 📅 Calendar & Appointment Setting 🎨 Light Video Editing & Graphic Design 💼 Digital Marketing 📞 Inbound/Outbound Calls 💻 Proficiency in Google Workspace, Salesforce, Microsoft Office, Canva, and more! With me on your team, expect nothing less than exceptional service and seamless operations. Let's connect for success!

Work History

T

Customer Service Representative

TeletechJan 2023 - Jan 2024 • 1 yr 1 mo- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Prepare product or service reports by collecting and analyzing customer information - Provide accurate, valid, and complete information by using the right methods/tools.

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Virtual Assistant | Executive Assistant | Costumer Support
Meet ERICA, a dynamic professional blending top-notch customer service skills with savvy digital expertise. From resolving inquiries remotely at Teletech Holdings Inc. to ensuring operational excellence at Jollibee Foods Corp., I'm your go-to for: 🌟 Customer Service 📊 Data Entry ⏰ Time Management 📧 Email & File Management 📅 Calendar & Appointment Setting 🎨 Light Video Editing & Graphic Design 💼 Digital Marketing 📞 Inbound/Outbound Calls 💻 Proficiency in Google Workspace, Salesforce, Microsoft Office, Canva, and more! With me on your team, expect nothing less than exceptional service and seamless operations. Let's connect for success!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Erica Grace are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Erica Grace Esteves

Social Media Marketing Specialist
Copywriter
Email Marketing Specialist
Laguna, Calabarzon, PH
Digital Marketing
Virtual Assistant
Copywriting
Project Management
Microsoft Office
Data Entry
HubSpot
Asana
Email Support
Customer Service
Available for hire fromNegotiable
Full-Time Roles
Contracts

Work History

T

Customer Service Representative

TeletechJan 2023 - Jan 2024 • 1 yr 1 mo- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Prepare product or service reports by collecting and analyzing customer information - Provide accurate, valid, and complete information by using the right methods/tools.

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.