Top Talent like Gina are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Gina Ardery

UX Designer • Product Designer • User Researcher • Washington, DC, US
Product Design
Personable
Miro
Design Thinking
Design Systems
Design Strategy
Design Research
Design
Microsoft 365
Interviewing
Intake Specialist
Customer Analytics
Client Communication
Customer Service
Customer Experience
Prototyping
Wireframing
Cross-functional collaboration
A/B Testing
Figma
Agile
User-Centered Design
User Research
User Personas
Journey Mapping
User Interface Design
User Flows
Usability Testing
UI/UX Design
Information Analysis
Analytical Thinking
Consulting
Mentoring
Attention To Detail
Curriculum Design
Google Sheets
Calednly
Scheduling
Task Delegation
Microsoft Outlook
Notion
Organization
Adaptability
Zoom
Time Management
Leadership
Team Building
Team Management
Group Leadership
Human-centered design
Problem Solving
Available for hire fromNegotiable
Contracts
Full-Time Roles
User Advocate & Experience Designer crafting meaningful user journeys.
Adaptable team player with strong attention to detail, communication and problem solving skills, well adept at process design and optimization. With a blend of skills in UX design, customer service excellence, and process optimization, my career has focused on creating user-centered experiences that result in success for businesses and their clients.

Projects

ViequesLove Web Re-design

Context: ViequesLove, a non-profit supporting Vieques, Puerto Rico, needed a website redesign to improve clarity, usability, and engagement. Objectives: The project aimed to increase donations and volunteer sign-ups by enhancing the site’s transparency, navigation, and overall user experience. Strategic Value: Through comprehensive research, user-centered design, and iterative testing, the project delivered a responsive, user-friendly website that effectively communicates ViequesLove’s mission and impact. Results: The redesign resulted in higher user engagement and increased trust, successfully supporting ViequesLove’s goals.See More

Work History

F

User Experience Designer

Freelance• User-Centered Research: Lead comprehensive user research and stakeholder interviews to develop detailed personas and journey maps, translating findings into actionable strategies that enhance user engagement and drive project goals. • Insight Synthesis & Strategy: Uncover hidden user needs through deep listening and observation, translating complex data into clear, actionable insights that inform design decisions and optimize user experiences. • Collaborative Ideation & Prototyping: Facilitate dynamic brainstorming sessions to prioritize innovative concepts, resulting in the rapid development of low to high-fidelity prototypes that address user pain points and business objectives. • Iterative Design & Usability Testing: Conduct rigorous usability testing, rapidly adapting designs based on real-time user feedback to ensure satisfaction and alignment with project goals. • Data-Driven Optimization: Implement strategic, data-driven changes based on user insights and analytics, continuously refining design solutions to create impactful and meaningful user experiences. • Cross-Functional Communication: Bridge gaps between diverse stakeholders, clearly communicating complex ideas to both technical and non-technical audiences to facilitate smoother project execution and team alignment.
D

Student

DesignlabEngaged in comprehensive coursework and hands-on projects to develop skills in user experience design.
P

Service Designer

Pendry Hotels & ResortsNov 2022 - Oct 2023 • 1 yr• User Research and Insight Generation:
 Conducted comprehensive user research, evaluating input from over 100 participants to extract actionable insights for design refinement, resulting in improved user satisfaction and engagement. • Prototype Development and Usability Testing:
Created and tested 10+ service prototypes, translating complex requirements into intuitive, user-centered solutions that addressed real-world needs. Conduct usability testing, iterating designs based on user feedback to ensure satisfaction and alignment with business goals. • User-Centered Design Implementation:
Applied user-centered design principles to create service blueprints that ensure consistency across touchpoints. Implement data-driven changes based on insights to refine impactful user experiences. • Customer Service Excellence:
Resolve customer issues across multiple channels while ensuring high satisfaction. Rapidly prototype solutions based on real-time feedback, adapting services to meet individual client needs. • Cross-Functional Collaboration:
Bridge gaps between teams, communicating complex ideas clearly to facilitate project execution and ensure alignment on user-centric solutions. • Problem Solving and Adaptability:
Optimize processes to enhance efficiency and demonstrate flexibility by adapting designs based on user feedback in dynamic environments. • Left due to shifting career path. • Please note that the gap between my previous role and this position was due to a transitional period following my move from New York City to Washington, D.C. During that time, I was engaged in a different role, which allowed me to adjust to the new location and continue my professional development.
B

Service Designer

BathhouseOct 2019 - Apr 2022 • 2 yrs 7 mos• Experience Strategy: Lead end-to-end processes, analyzing feedback from diverse research participants to drive targeted improvements. Develop and test multiple service prototypes, translating complex user needs into intuitive, user-centered designs that enhance engagement and satisfaction. • User-Centered Design and Information Architecture: Redesign user experiences and information structures, creating user-friendly documentation and interactive elements. Implement data-driven changes based on user insights to refine solutions for impactful experiences. • Customer Service Excellence and Adaptability: Uncover hidden user needs through deep listening and observation. Rapidly prototype and iterate solutions based on real-time feedback, resolving issues efficiently across multiple channels while ensuring high satisfaction. • Team Leadership and Cross-Functional Collaboration: Foster a collaborative environment by leading team meetings and bridging gaps between diverse stakeholders. Communicate complex ideas clearly to both technical and non-technical audiences, facilitating smoother project execution and promoting user-centric thinking.
S

Dual Licensed Esthetician & Massage Therapist

Self-employedJan 2012 - Jan 2022 • 10 yrs 1 moCultivating and nurturing enduring client relationships over a decade-long tenure, characterized by trust, satisfaction, and loyalty. Orchestrating all-encompassing operational management, meticulously overseeing communication channels, scheduling logistics, client consultations, and financial transactions with unwavering professionalism and precision. Offering an expansive repertoire of bespoke services, spanning from advanced massage therapy techniques to specialized skincare treatments, tailored to meet the evolving needs and preferences of a diverse clientele.

Education

D

Designlab

Certification, UX/UI Design2023 - 2024
S

Swedish Institute a College of Health Sciences

Associate of Occupational Sciences, Massage Therapy/Therapeutic Massage2012 - 2013
A

Aveda Institute-New York

Licentiate degree, Science of Esthetics2006 - 2007
K

Kingsborough Community College

Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies2004 - 2006

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
User Advocate & Experience Designer crafting meaningful user journeys.
Adaptable team player with strong attention to detail, communication and problem solving skills, well adept at process design and optimization. With a blend of skills in UX design, customer service excellence, and process optimization, my career has focused on creating user-centered experiences that result in success for businesses and their clients.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Gina are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Gina Ardery

UX Designer • Product Designer • User Researcher • Washington, DC, US
Product Design
Personable
Miro
Design Thinking
Design Systems
Design Strategy
Design Research
Design
Microsoft 365
Interviewing
Intake Specialist
Customer Analytics
Client Communication
Customer Service
Customer Experience
Prototyping
Wireframing
Cross-functional collaboration
A/B Testing
Figma
Agile
User-Centered Design
User Research
User Personas
Journey Mapping
User Interface Design
User Flows
Usability Testing
UI/UX Design
Information Analysis
Analytical Thinking
Consulting
Mentoring
Attention To Detail
Curriculum Design
Google Sheets
Calednly
Scheduling
Task Delegation
Microsoft Outlook
Notion
Organization
Adaptability
Zoom
Time Management
Leadership
Team Building
Team Management
Group Leadership
Human-centered design
Problem Solving
Available for hire fromNegotiable
Contracts
Full-Time Roles

Projects

ViequesLove Web Re-design

Context: ViequesLove, a non-profit supporting Vieques, Puerto Rico, needed a website redesign to improve clarity, usability, and engagement. Objectives: The project aimed to increase donations and volunteer sign-ups by enhancing the site’s transparency, navigation, and overall user experience. Strategic Value: Through comprehensive research, user-centered design, and iterative testing, the project delivered a responsive, user-friendly website that effectively communicates ViequesLove’s mission and impact. Results: The redesign resulted in higher user engagement and increased trust, successfully supporting ViequesLove’s goals.

Work History

F

User Experience Designer

Freelance• User-Centered Research: Lead comprehensive user research and stakeholder interviews to develop detailed personas and journey maps, translating findings into actionable strategies that enhance user engagement and drive project goals. • Insight Synthesis & Strategy: Uncover hidden user needs through deep listening and observation, translating complex data into clear, actionable insights that inform design decisions and optimize user experiences. • Collaborative Ideation & Prototyping: Facilitate dynamic brainstorming sessions to prioritize innovative concepts, resulting in the rapid development of low to high-fidelity prototypes that address user pain points and business objectives. • Iterative Design & Usability Testing: Conduct rigorous usability testing, rapidly adapting designs based on real-time user feedback to ensure satisfaction and alignment with project goals. • Data-Driven Optimization: Implement strategic, data-driven changes based on user insights and analytics, continuously refining design solutions to create impactful and meaningful user experiences. • Cross-Functional Communication: Bridge gaps between diverse stakeholders, clearly communicating complex ideas to both technical and non-technical audiences to facilitate smoother project execution and team alignment.
D

Student

DesignlabEngaged in comprehensive coursework and hands-on projects to develop skills in user experience design.
P

Service Designer

Pendry Hotels & ResortsNov 2022 - Oct 2023 • 1 yr• User Research and Insight Generation:
 Conducted comprehensive user research, evaluating input from over 100 participants to extract actionable insights for design refinement, resulting in improved user satisfaction and engagement. • Prototype Development and Usability Testing:
Created and tested 10+ service prototypes, translating complex requirements into intuitive, user-centered solutions that addressed real-world needs. Conduct usability testing, iterating designs based on user feedback to ensure satisfaction and alignment with business goals. • User-Centered Design Implementation:
Applied user-centered design principles to create service blueprints that ensure consistency across touchpoints. Implement data-driven changes based on insights to refine impactful user experiences. • Customer Service Excellence:
Resolve customer issues across multiple channels while ensuring high satisfaction. Rapidly prototype solutions based on real-time feedback, adapting services to meet individual client needs. • Cross-Functional Collaboration:
Bridge gaps between teams, communicating complex ideas clearly to facilitate project execution and ensure alignment on user-centric solutions. • Problem Solving and Adaptability:
Optimize processes to enhance efficiency and demonstrate flexibility by adapting designs based on user feedback in dynamic environments. • Left due to shifting career path. • Please note that the gap between my previous role and this position was due to a transitional period following my move from New York City to Washington, D.C. During that time, I was engaged in a different role, which allowed me to adjust to the new location and continue my professional development.
B

Service Designer

BathhouseOct 2019 - Apr 2022 • 2 yrs 7 mos• Experience Strategy: Lead end-to-end processes, analyzing feedback from diverse research participants to drive targeted improvements. Develop and test multiple service prototypes, translating complex user needs into intuitive, user-centered designs that enhance engagement and satisfaction. • User-Centered Design and Information Architecture: Redesign user experiences and information structures, creating user-friendly documentation and interactive elements. Implement data-driven changes based on user insights to refine solutions for impactful experiences. • Customer Service Excellence and Adaptability: Uncover hidden user needs through deep listening and observation. Rapidly prototype and iterate solutions based on real-time feedback, resolving issues efficiently across multiple channels while ensuring high satisfaction. • Team Leadership and Cross-Functional Collaboration: Foster a collaborative environment by leading team meetings and bridging gaps between diverse stakeholders. Communicate complex ideas clearly to both technical and non-technical audiences, facilitating smoother project execution and promoting user-centric thinking.
S

Dual Licensed Esthetician & Massage Therapist

Self-employedJan 2012 - Jan 2022 • 10 yrs 1 moCultivating and nurturing enduring client relationships over a decade-long tenure, characterized by trust, satisfaction, and loyalty. Orchestrating all-encompassing operational management, meticulously overseeing communication channels, scheduling logistics, client consultations, and financial transactions with unwavering professionalism and precision. Offering an expansive repertoire of bespoke services, spanning from advanced massage therapy techniques to specialized skincare treatments, tailored to meet the evolving needs and preferences of a diverse clientele.

Education

D

Designlab

Certification, UX/UI Design2023 - 2024
S

Swedish Institute a College of Health Sciences

Associate of Occupational Sciences, Massage Therapy/Therapeutic Massage2012 - 2013
A

Aveda Institute-New York

Licentiate degree, Science of Esthetics2006 - 2007
K

Kingsborough Community College

Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies2004 - 2006

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.