Grace Kwak

I am a UX designer with a strong foundation in graphic design and over five years of experience in financial services. My unique background allows me to create user-centered designs that balance visual appeal with functionality. Through my work in the financial industry, I have gained valuable insights into customer needs, helping me craft intuitive and effective solutions based on real-world feedback. I am passionate about improving user experiences by designing user-friendly and visually engaging interfaces, ensuring seamless interactions that meet users' needs and business goals. I am currently advancing my expertise in AI-driven experiences through Stanford Online’s UI/UX Design for AI Products course.

Projects

UX UI Designer

The Konix is a gamified mobile app designed to help users learn the Korean language through interactive storytelling and bite-sized lessons. As the UX Designer, I collaborate with the product team to create engaging, intuitive learning experiences that make language acquisition fun and accessible. -Designed wireframes and interactive prototypes for game flow and lesson interactions. -Built low- to high-fidelity mockups for onboarding, lessons, and quizzes. -Iterated designs based on feedback from testers and internal stakeholders. See More

UX UI Designer

- Designed and optimized an e-commerce store by conducting market research, establishing brand identity, and developing a user-centered website. Achieved a 15% increase in user engagement in a month through continuous user experience improvements - Business Strategy & Brand Vision: Develop and define the brand’s mission, target audience, and unique value proposition. -Product Design & Development: Oversee and design product offerings. -Website Design & UX Design: Develop a visually appealing and user-friendly website that enhances customer journey and conversion rates.See More

Work History

UX UI Designer

Bible Art For You- Business Strategy & Brand Vision: Develop and define the brand’s mission, target audience, and unique value proposition. -Product Design & Development: Oversee and design product offerings. -Website Design & UX Design: Develop a visually appealing and user-friendly website that enhances customer journey and conversion rates.

Personal Banker

Wells FargoJul 2018 - May 2021 • 2 yrs 11 mos-Introduce clients to tailored banking products aligned with their financial needs, gaining key insights into user behavior and trust factors that shaped a user-centered approach. -Account Management and troubleshooting of client accounts, ensuring smooth and secure access to services.

Brand Designer / Operation Manager

Grace Deli and CafeAug 2011 - Dec 2017 • 6 yrs 5 mos-Increased annual revenue by 300% through brand identity development, targeted marketing, and streamlined operations. -Achieved positive customer feedback and high retention, building a community-centric brand.

Education

Stanford Online

UI/UX Design for AI Products2024 - 2025

CareerFoundry

UX Design, UX Design2024

San José State University

Bachelor of Arts - BA, Graphic Design

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