Top Talent like Hailey are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Hailey Ma

Operations Manager
Available for hire fromNegotiable
Contracts
UX/UI Designer | Operations Expert
With a Bachelor's degree in Literature from Gansu Institute of Political Science and Law, I have expanded my expertise through a Google UX Design Professional Certificate and ongoing UX/UI studies at Springboard. My professional journey includes roles such as Operation Manager at BALENCIAGA, where I managed inventory control, led the After Sales Program, and implemented loss prevention strategies. As a Product Designer at Homegene, I contributed to product development, ensuring alignment with user needs. My experience as a User Experience Designer spans companies like Happy Howl and Zwende, where I collaborated on web application redesigns and user-centered design solutions. Additionally, I served as an Operation Associate at Louis Vuitton, optimizing stock management and enhancing customer experience.

Work History

B

Operation Manager

BALENCIAGAFeb 2023 - Nov 2023 • 10 mos-Managed inventory control activities such as shipping & receiving, cycle counts, and returns to vendor, ensuring accurate stock levels and minimizing discrepancies. -Led the After Sales Program, resolving customer issues post-purchase to maintain high levels of satisfaction and repeat business. -Implemented loss prevention strategies encompassing physical security, cash controls, and inventory management to mitigate risk. -Developed and maintained expertise in standard operating procedures and digital tools, ensuring operational excellence and efficiency. -Trained and educated team members on POS systems, inventory platforms, and store digital tools to enhance digital fluency and operational proficiency.
H

Product Designer

HomegeneJul 2022 - Jan 2023 • 7 mosAs a Product Designer, likely contributed to the design and development of new products, ensuring they meet user needs and market demands.
H

User Experience Designer

Happy HowlMay 2022 - Jun 2022 • 2 mos- Collaborate with the founder and a team of designers to redesign a web application for dog owners - Design and deliver wireframes, user stories, Mid fidelity mockups optimized for the responsive interface.
L

Operation Associate

Louis VuittonDec 2019 - Jun 2022 • 2 yrs 7 mos- Interface with customers. - Collaborate with management to ensure efficiency. - Optimize stock management and inventory. - Execute outstanding hospitality to improve sales and customer experience. - Seasonal employee team captain. - Provide team support by training new hires in the POS (point of sale) system, customer service, and operations. - Proficient in the POS system.
Z

User Experience Designer

ZwendeMar 2022 - Apr 2022 • 2 mos-Identify design problems and devise elegant solutions -Take a user-centered design and user-experience decisions related to core, and new, functions and features

Education

G

Google pour les pros

Google UX Design Professional Certificate2024
S

Springboard

UX/UI2021
G

Gansu Institute of Political Science and Law

Bachelor's degree, Literature2011 - 2015

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
UX/UI Designer | Operations Expert
With a Bachelor's degree in Literature from Gansu Institute of Political Science and Law, I have expanded my expertise through a Google UX Design Professional Certificate and ongoing UX/UI studies at Springboard. My professional journey includes roles such as Operation Manager at BALENCIAGA, where I managed inventory control, led the After Sales Program, and implemented loss prevention strategies. As a Product Designer at Homegene, I contributed to product development, ensuring alignment with user needs. My experience as a User Experience Designer spans companies like Happy Howl and Zwende, where I collaborated on web application redesigns and user-centered design solutions. Additionally, I served as an Operation Associate at Louis Vuitton, optimizing stock management and enhancing customer experience.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Hailey are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Hailey Ma

Operations Manager
Available for hire fromNegotiable
Contracts

Work History

B

Operation Manager

BALENCIAGAFeb 2023 - Nov 2023 • 10 mos-Managed inventory control activities such as shipping & receiving, cycle counts, and returns to vendor, ensuring accurate stock levels and minimizing discrepancies. -Led the After Sales Program, resolving customer issues post-purchase to maintain high levels of satisfaction and repeat business. -Implemented loss prevention strategies encompassing physical security, cash controls, and inventory management to mitigate risk. -Developed and maintained expertise in standard operating procedures and digital tools, ensuring operational excellence and efficiency. -Trained and educated team members on POS systems, inventory platforms, and store digital tools to enhance digital fluency and operational proficiency.
H

Product Designer

HomegeneJul 2022 - Jan 2023 • 7 mosAs a Product Designer, likely contributed to the design and development of new products, ensuring they meet user needs and market demands.
H

User Experience Designer

Happy HowlMay 2022 - Jun 2022 • 2 mos- Collaborate with the founder and a team of designers to redesign a web application for dog owners - Design and deliver wireframes, user stories, Mid fidelity mockups optimized for the responsive interface.
L

Operation Associate

Louis VuittonDec 2019 - Jun 2022 • 2 yrs 7 mos- Interface with customers. - Collaborate with management to ensure efficiency. - Optimize stock management and inventory. - Execute outstanding hospitality to improve sales and customer experience. - Seasonal employee team captain. - Provide team support by training new hires in the POS (point of sale) system, customer service, and operations. - Proficient in the POS system.
Z

User Experience Designer

ZwendeMar 2022 - Apr 2022 • 2 mos-Identify design problems and devise elegant solutions -Take a user-centered design and user-experience decisions related to core, and new, functions and features

Education

G

Google pour les pros

Google UX Design Professional Certificate2024
S

Springboard

UX/UI2021
G

Gansu Institute of Political Science and Law

Bachelor's degree, Literature2011 - 2015

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.