Top Talent like Hailey are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Hailey Norville

Operations Manager
Available for hire fromNegotiable
Contracts
Small Business Portfolio Manager | MBA
With a robust educational background from Liberty University, holding both an MBA in Project Management and a Bachelor's in Entrepreneurship and Global Studies, I have cultivated a diverse career in business management and consulting. Currently, I serve as a Small Business Portfolio Manager at True North Family of Companies, where I assist small business owners in preserving their legacy and ensuring future success. My previous roles include Independent Contractor at Kingdom Venture LLC, Customer Success Manager at CloudKitchens, and Freelance Business Consultant. I have a proven track record in project management, customer success, and strategic business consulting, with experience in various industries including hospitality, real estate, and non-profits. My expertise lies in aligning business operations with strategic goals, facilitating growth, and ensuring operational excellence.

Work History

T

Small Business Portfolio Manager

True North Family of CompaniesApr 2022 - Apr 2024 • 2 yrs 1 moHelping small business owners preserve their legacy and transition out. With a kingdom mindset, I get to help steward our portfolio of small to mid-size businesses' future success.
K

Independent Contractor

Kingdom Venture LLCDec 2021 - Mar 2022 • 4 mosProjects: -Getting city clearance and working on pre-launch for Ninth Street Soccer and Coffee near Dinkytown. -Working with budget and timeline for Austin, MN hotel conversion into 55 studio apartments. -Working with Lakeville, MN commercial property to analyze equity/cash on cash position and determining highest possible use of equity going forward. -Working on budget and timeline for redevelopment project into Woodbury Sports Complex. -Creating pro-formas for plug and play investment opportunities.
C

Customer Success Manager

CloudKitchensMay 2021 - Nov 2021 • 7 mosAs CSM for Minneapolis, Columbus, Cleveland, and Cedar Rapids, I am responsible for 27+ accounts. With 8 profitable, 6 nearly profitable, revenue is reaching $150,000+ per week. Customer Success: -Help my 28 operators reach profitability (sales>10% license fee). -Create and facilitate business reviews with 28 operators twice a quarter. -Communicates and maintains relationships with licensees daily. -Address facility, tech, and space issues with licensees. -Works with operators to ensure they are ready for big orders/ launches/ spikes in business. -Helps each operator onboard into our facility and assist with city permitting and digital onboarding. Processing Center: -Assist the Facility Manager with the smooth operation of the processing center across all shifts in Minneapolis. -Assists Facility Manger by leading training and meeting sessions for the processing staff. Building Repair and Maintenance: -Works with Property Manager to ensure work around the facility is completed on an appropriate timeline. -Coordinates and oversees small maintenance for Minneapolis facility. Tech Support: -Troubleshoots processing center, kitchen, and facility hardware issues. Inventory & Ordering; Audits: -Helps to ensure my facilities are compliant with city code. -Helps develop SOPs and processes to ensure facilities are always at standard. Administrative & Strategic: -Reviews and reports KPI metrics to facility management and processing team; contributes to goal setting and planning. -Completes projects needed to help the company grow and scale.
C

Server

Coalition RestaurantMay 2019 - Apr 2021 • 2 yrsAs a server at a bustling American restaurant, I was challenged to work at a fast pace with accuracy and personable skills. I loved getting to interact with my customers and create a memorable meal experience for all guests. I loved the challenge of sales as well.
S

Freelance Business Consultant

Self-Employed Contracted ConsultingNov 2015 - Apr 2021 • 5 yrs 6 mosAs a Freelance Business Consultant, I work closely with start-up businesses and non-profits to align their everyday tasks and functions with the mission of the business. I also have experience with tax exemption filings (not attached) for five non-profit start-ups. I have given project management consulting to a start-up non-profit in south Atlanta, GA, as well as several non-profits across North Carolina and Virginia. My latest project has been consulting on growth with a Minneapolis based business.

Education

L

Liberty University

Master of Business Administration - MBA, Project Management2017 - 2018
L

Liberty University

Bachelors Degree, Entrepreneurship, Global Studies2012 - 2017

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Small Business Portfolio Manager | MBA
With a robust educational background from Liberty University, holding both an MBA in Project Management and a Bachelor's in Entrepreneurship and Global Studies, I have cultivated a diverse career in business management and consulting. Currently, I serve as a Small Business Portfolio Manager at True North Family of Companies, where I assist small business owners in preserving their legacy and ensuring future success. My previous roles include Independent Contractor at Kingdom Venture LLC, Customer Success Manager at CloudKitchens, and Freelance Business Consultant. I have a proven track record in project management, customer success, and strategic business consulting, with experience in various industries including hospitality, real estate, and non-profits. My expertise lies in aligning business operations with strategic goals, facilitating growth, and ensuring operational excellence.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Hailey are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Hailey Norville

Operations Manager
Available for hire fromNegotiable
Contracts

Work History

T

Small Business Portfolio Manager

True North Family of CompaniesApr 2022 - Apr 2024 • 2 yrs 1 moHelping small business owners preserve their legacy and transition out. With a kingdom mindset, I get to help steward our portfolio of small to mid-size businesses' future success.
K

Independent Contractor

Kingdom Venture LLCDec 2021 - Mar 2022 • 4 mosProjects: -Getting city clearance and working on pre-launch for Ninth Street Soccer and Coffee near Dinkytown. -Working with budget and timeline for Austin, MN hotel conversion into 55 studio apartments. -Working with Lakeville, MN commercial property to analyze equity/cash on cash position and determining highest possible use of equity going forward. -Working on budget and timeline for redevelopment project into Woodbury Sports Complex. -Creating pro-formas for plug and play investment opportunities.
C

Customer Success Manager

CloudKitchensMay 2021 - Nov 2021 • 7 mosAs CSM for Minneapolis, Columbus, Cleveland, and Cedar Rapids, I am responsible for 27+ accounts. With 8 profitable, 6 nearly profitable, revenue is reaching $150,000+ per week. Customer Success: -Help my 28 operators reach profitability (sales>10% license fee). -Create and facilitate business reviews with 28 operators twice a quarter. -Communicates and maintains relationships with licensees daily. -Address facility, tech, and space issues with licensees. -Works with operators to ensure they are ready for big orders/ launches/ spikes in business. -Helps each operator onboard into our facility and assist with city permitting and digital onboarding. Processing Center: -Assist the Facility Manager with the smooth operation of the processing center across all shifts in Minneapolis. -Assists Facility Manger by leading training and meeting sessions for the processing staff. Building Repair and Maintenance: -Works with Property Manager to ensure work around the facility is completed on an appropriate timeline. -Coordinates and oversees small maintenance for Minneapolis facility. Tech Support: -Troubleshoots processing center, kitchen, and facility hardware issues. Inventory & Ordering; Audits: -Helps to ensure my facilities are compliant with city code. -Helps develop SOPs and processes to ensure facilities are always at standard. Administrative & Strategic: -Reviews and reports KPI metrics to facility management and processing team; contributes to goal setting and planning. -Completes projects needed to help the company grow and scale.
C

Server

Coalition RestaurantMay 2019 - Apr 2021 • 2 yrsAs a server at a bustling American restaurant, I was challenged to work at a fast pace with accuracy and personable skills. I loved getting to interact with my customers and create a memorable meal experience for all guests. I loved the challenge of sales as well.
S

Freelance Business Consultant

Self-Employed Contracted ConsultingNov 2015 - Apr 2021 • 5 yrs 6 mosAs a Freelance Business Consultant, I work closely with start-up businesses and non-profits to align their everyday tasks and functions with the mission of the business. I also have experience with tax exemption filings (not attached) for five non-profit start-ups. I have given project management consulting to a start-up non-profit in south Atlanta, GA, as well as several non-profits across North Carolina and Virginia. My latest project has been consulting on growth with a Minneapolis based business.

Education

L

Liberty University

Master of Business Administration - MBA, Project Management2017 - 2018
L

Liberty University

Bachelors Degree, Entrepreneurship, Global Studies2012 - 2017

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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