Hayley Gregor

Product Designer

New York, NY, US

Prototyping

Cross-functional collaboration

Figma

Product Design

Project Management

Interaction Design

Project management

Design Systems

Available for hire fromNegotiable

Product Designer | AI-Driven Advisor Workflows at J.P. Morgan

Product Designer with experience building complex, user-facing tools at J.P. Morgan, with a growing focus on consumer and AI-driven product experiences. Skilled in turning early ideas into clear, usable designs that ship, and collaborating closely with product and engineering in fast-paced environments—currently leading AI-driven advisor workflow features including voice-enabled actions, chatbot interactions, and notification systems.

Projects

Moolah – Product design concept for wealth advising (Senior Thesis)

Senior Thesis: Moolah – Product design concept for wealth advising

Work History

Experience Design Associate

JP MorganChaseDesigned AI-driven features for advisor workflows, including voice-enabled actions, chatbot interactions, and real-time notifications Leading design for notification systems within AI-powered tools, defining how users receive and act on system insights Proactively redefined team design workflows, implementing AI-assisted documentation and systems to improve efficiency and alignment Partnered closely with product and engineering to bring features to production in sprint-based cycles

Experience Design Analyst

JP MorganChaseJul 2023 - Feb 2026 • 2 yrs 8 mosHired into the very first cohort of design analysts JPMorgan Chase Led 0→1 design of a contact strategy system for wealth advisors, with 30,000+ strategies created within weeks of launch Considered an SME in CRM Design in different Salesforce instances, licenses, and object-oriented design experiences Translated an undefined business initiative into a structured, scalable product workflow used across advisor teams Presented design work to cross-functional teams and leadership, influencing product direction and decisions

Undergraduate Research Assistant

The Ohio State UniversityJan 2022 - May 2022 • 5 mosConducted user research to inform the design of an entrepreneurship center space Synthesized student insights into actionable recommendations for spatial and experiential design

Server and Hostess

Inspire BrandsMay 2021 - Aug 2021 • 4 mosDelivered high-quality service in a fast-paced environment, managing 100+ customers daily Adapted quickly in an understaffed, high-pressure setting while maintaining strong customer experience

Administrative Assistant

StateFarmMay 2017 - Oct 2018 • 1 yr 6 mosSupported insurance agents with client communication, scheduling, and lead management in a fast-paced office environment Managed administrative workflows and contributed to efficient day-to-day operations Developed strong communication and organizational skills while working directly with clients and internal teams Supported insurance agents with client communication, scheduling, and lead management in a fast-paced office environment Managed administrative workflows and contributed to efficient day-to-day operations Developed strong communication and organizational skills while working directly with clients and internal teams

Education

The Ohio State University

Design (portfolio-based program; Senior Thesis: Moolah – Product design concept for wealth advising), Design2023

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