Top Talent like Jeff are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jeff Gilmore

Product Manager
Growth Product Manager
Product Analyst
ON, CA
Product Strategy
Business Strategy
Product Development
Product Management
Strategy & Business Development
Process Optimization
Product Design
Mentoring
Critical Thinking
Business Analytics
Cross-functional collaboration
Agile
Available for hire fromNegotiable
Contracts
Practice Leader & Technical Product Management Executive | Management Consultant | Fractional CPO
Jeff specializes in scaling product organizations and new product development to accelerate value creation. He works in three ways: 1) Advisor to C-level executives to lead or support the development of a modern product practice for B2B and B2C service offers 2) Working directly with cross functional teams as the lead (or supporting product owners) to unlock new growth opportunities through market expansion and new product development. 3) Working with value creation teams to lead or support transformation initiatives such as service rationalization, customer experience, and process re-engineering. Jeff brings over 20+ years of experience from his time at Bell and Extended Systems, as well as from previous consulting engagements.

Projects

Operationalize and Scale Product Organization

Problem: Operationalize the product organization and lead the transition to an Agile delivery framework. Action: Approach focused on three components: (1) People - ensuring accountabilities are transparent with alignment across the organization, tied to objectives and supported through mentorship and career development. (2) Products - ensuring diligence across the product development lifecycle, with a key focus on products that have a path for a sustainable competitive advantage. (3) Process - built the case and designed new processes from capital funding through to setup of delivery trains Result: Three key results: (1) Elevated performance of the product organization in terms of span of control, quality of deliverables, and career development (2) Improved product delivery metric of faster time to value and (3) Improved team satisfaction as teams faced reduced barriers in delivery through alignmentSee More

Solution Due Diligence and Integration

Problem: Source, assess and integrate solutions for the monetization of digital services / improve efficiency of operations. 25+ projects. Examples include: (1) Integrate service usage for relevant digital ads (2) Digital marketplace of 3rd party digital content (3) GIS solution & channel partner for integration of smart city solutions into municipalities (4) Automation of wireless transactions to business customers Action: Led comprehensive due diligence and development project that included but not limited to: (1) Define business objectives, evaluation criteria and cross functional team (2) Market assessment (3) Buy, build, partner analysis (4) Supplier identification / short list (5) Assessments of supplier business, finances, resources, technical solution incl. security and operations (6) Commercial & technical risk assessment (7) Decision and contracting (8) Product development & solution integration Result: Based on example projects: (1) Sourced exclusive supplier solution and integrated into a market-first solution in the Canadian marketplace leading to reduced churn and increased ARPU. (2) Sourced and launched branded digital marketplace generating $100Ms in revenue (3) Grew access and share of wallet within municipalities for services (4) Supported compliance and acquisition of customer accounts to meet planSee More

Work History

P

Business Owner / Principal Consultant

ProductThings Inc.Founder and practice lead for ProductThings Inc., a boutique professional services firm helping organizations build and scale product functions, optimize operations, enhance customer experiences, and drive revenue growth.
B

Director, Product Management and Wireless Practice Lead for Business

Bell Business MarketsFull-time EmployeeDec 2020 - Nov 2024 • 4 yrsPractice lead accountable for the overall P&L, strategy, roadmap, delivery, and go to market for wireless products and services, Internet of Things, and mobile productivity solutions. Lead a team up to 20 product managers while providing mentorship for the development of team members enrolled in Bell’s Director level leadership program. - Achieved industry leading 23% revenue growth since 2021 for Internet of Things driven by the introduction of exclusive end-to-end vertical solutions, global expansion and sales enablement improvements. - Transformed Bell’s wireless practice through workflow optimization and expanded team responsibilities, increasing operational efficiency by 38% to enable market competitiveness. - Secured one of the largest product capital investments in recent history to drive the digital transformation of Bell’s wireless self-serve platform. Spearheaded initiatives that will enhance the customer experience through proactive account management and alternative hardware purchase options. - Improved solution margins by 13% above plan through workflow automation and supplier re-negotiation. - Set the stage for transformation in public safety with the launch of mission critical push to talk integrated with P25 land mobile radio for expanded coverage, improved situational awareness and cost efficiency.
B

Director, Product Management

Bell MobilityFull-time EmployeeApr 2010 - Dec 2020 • 10 yrs 9 mosAccountable for overall P&L, strategy, roadmap, delivery, and go to market for consumer Internet of Things, connected car, mobile advertising, entertainment, and communication services. Led a team of 15 product managers, with 3 promoted to the director level supported by direct mentorship. - Delivered first-to-market connected products such as smartwatches and laptops, integrated residential and mobile TV, and next generation messaging contributing to a 520% increase in data usage since 2016. - Designed and launched a first-to-market product innovation enabling tailored advertising based on anonymized data usage to create a distinct market advantage and maximizing revenue. - Elevated Bell to be Canada’s largest connected car service provider through expanded partnerships. - Established Bell's product management practice that delivered structure, customer-focus and strategic alignment across business units. - Received CEO and two president awards for outstanding product leadership.
B

Associate Director, Product Management - Communications, Productivity and Entertainment

Bell MobilityFull-time EmployeeNov 2003 - Apr 2010 • 6 yrs 6 mosManaged the entire product lifecycle, from ideation to launch for multiple product portfolios, including mobile internet, mobile TV, gaming, messaging, and business productivity solutions. Supported 5 product owners and cross-functional teams in marketing, pricing, network, IT, finance, and procurement. - Introduced the Internet to the Canadian market on mobile devices in partnership with premier consumer brands and information services, now a multi-billion-dollar industry in Canada. - Launched Canada’s first live TV and on-demand streaming service to the Canadian market on mobile devices with premium programming from NHL, NFL, NBA, CFL, Olympics and HBO, resulting in industry leading wireless activations and ARPU growth. - Launched Canada’s first integrated enhanced messaging and collaboration service on mobile devices driving 5x user engagement - Scaled business to consumer messaging and engagement by 300% through expanded business partnerships - Established one of the first mobile app stores offering content such as ringtones and mobile gaming. Delivered millions of dollars in cost savings through partner fee reductions & process improvements.
E

Engagement Manager

Extended Systems (Acquired by SAP)Full-time EmployeeMay 1999 - Nov 2003 • 4 yrs 7 mosLed custom mobile application development project teams for business customers in North America and Europe. Directed pre-sales support, professional services, staff management, and curated client relationships. - Successfully grew tenure and share of wallet for professional services engagements at Canada’s largest telecommunications provider. - Scaled the back office systems to support accelerated wireless activations through process redesign and development. - Managed the Mobile Portal product, leading to its successful integration with two Canadian mobile operators, laying the foundation for the mobile internet industry.

Education

U

University of Waterloo

Honours Bachelor of Mathematics, Computer Science and Information Systems

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Practice Leader & Technical Product Management Executive | Management Consultant | Fractional CPO
Jeff specializes in scaling product organizations and new product development to accelerate value creation. He works in three ways: 1) Advisor to C-level executives to lead or support the development of a modern product practice for B2B and B2C service offers 2) Working directly with cross functional teams as the lead (or supporting product owners) to unlock new growth opportunities through market expansion and new product development. 3) Working with value creation teams to lead or support transformation initiatives such as service rationalization, customer experience, and process re-engineering. Jeff brings over 20+ years of experience from his time at Bell and Extended Systems, as well as from previous consulting engagements.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Jeff are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jeff Gilmore

Product Manager
Growth Product Manager
Product Analyst
ON, CA
Product Strategy
Business Strategy
Product Development
Product Management
Strategy & Business Development
Process Optimization
Product Design
Mentoring
Critical Thinking
Business Analytics
Cross-functional collaboration
Agile
Available for hire fromNegotiable
Contracts

Projects

Operationalize and Scale Product Organization

Problem: Operationalize the product organization and lead the transition to an Agile delivery framework. Action: Approach focused on three components: (1) People - ensuring accountabilities are transparent with alignment across the organization, tied to objectives and supported through mentorship and career development. (2) Products - ensuring diligence across the product development lifecycle, with a key focus on products that have a path for a sustainable competitive advantage. (3) Process - built the case and designed new processes from capital funding through to setup of delivery trains Result: Three key results: (1) Elevated performance of the product organization in terms of span of control, quality of deliverables, and career development (2) Improved product delivery metric of faster time to value and (3) Improved team satisfaction as teams faced reduced barriers in delivery through alignment

Solution Due Diligence and Integration

Problem: Source, assess and integrate solutions for the monetization of digital services / improve efficiency of operations. 25+ projects. Examples include: (1) Integrate service usage for relevant digital ads (2) Digital marketplace of 3rd party digital content (3) GIS solution & channel partner for integration of smart city solutions into municipalities (4) Automation of wireless transactions to business customers Action: Led comprehensive due diligence and development project that included but not limited to: (1) Define business objectives, evaluation criteria and cross functional team (2) Market assessment (3) Buy, build, partner analysis (4) Supplier identification / short list (5) Assessments of supplier business, finances, resources, technical solution incl. security and operations (6) Commercial & technical risk assessment (7) Decision and contracting (8) Product development & solution integration Result: Based on example projects: (1) Sourced exclusive supplier solution and integrated into a market-first solution in the Canadian marketplace leading to reduced churn and increased ARPU. (2) Sourced and launched branded digital marketplace generating $100Ms in revenue (3) Grew access and share of wallet within municipalities for services (4) Supported compliance and acquisition of customer accounts to meet plan

Work History

P

Business Owner / Principal Consultant

ProductThings Inc.Founder and practice lead for ProductThings Inc., a boutique professional services firm helping organizations build and scale product functions, optimize operations, enhance customer experiences, and drive revenue growth.
B

Director, Product Management and Wireless Practice Lead for Business

Bell Business MarketsFull-time EmployeeDec 2020 - Nov 2024 • 4 yrsPractice lead accountable for the overall P&L, strategy, roadmap, delivery, and go to market for wireless products and services, Internet of Things, and mobile productivity solutions. Lead a team up to 20 product managers while providing mentorship for the development of team members enrolled in Bell’s Director level leadership program. - Achieved industry leading 23% revenue growth since 2021 for Internet of Things driven by the introduction of exclusive end-to-end vertical solutions, global expansion and sales enablement improvements. - Transformed Bell’s wireless practice through workflow optimization and expanded team responsibilities, increasing operational efficiency by 38% to enable market competitiveness. - Secured one of the largest product capital investments in recent history to drive the digital transformation of Bell’s wireless self-serve platform. Spearheaded initiatives that will enhance the customer experience through proactive account management and alternative hardware purchase options. - Improved solution margins by 13% above plan through workflow automation and supplier re-negotiation. - Set the stage for transformation in public safety with the launch of mission critical push to talk integrated with P25 land mobile radio for expanded coverage, improved situational awareness and cost efficiency.
B

Director, Product Management

Bell MobilityFull-time EmployeeApr 2010 - Dec 2020 • 10 yrs 9 mosAccountable for overall P&L, strategy, roadmap, delivery, and go to market for consumer Internet of Things, connected car, mobile advertising, entertainment, and communication services. Led a team of 15 product managers, with 3 promoted to the director level supported by direct mentorship. - Delivered first-to-market connected products such as smartwatches and laptops, integrated residential and mobile TV, and next generation messaging contributing to a 520% increase in data usage since 2016. - Designed and launched a first-to-market product innovation enabling tailored advertising based on anonymized data usage to create a distinct market advantage and maximizing revenue. - Elevated Bell to be Canada’s largest connected car service provider through expanded partnerships. - Established Bell's product management practice that delivered structure, customer-focus and strategic alignment across business units. - Received CEO and two president awards for outstanding product leadership.
B

Associate Director, Product Management - Communications, Productivity and Entertainment

Bell MobilityFull-time EmployeeNov 2003 - Apr 2010 • 6 yrs 6 mosManaged the entire product lifecycle, from ideation to launch for multiple product portfolios, including mobile internet, mobile TV, gaming, messaging, and business productivity solutions. Supported 5 product owners and cross-functional teams in marketing, pricing, network, IT, finance, and procurement. - Introduced the Internet to the Canadian market on mobile devices in partnership with premier consumer brands and information services, now a multi-billion-dollar industry in Canada. - Launched Canada’s first live TV and on-demand streaming service to the Canadian market on mobile devices with premium programming from NHL, NFL, NBA, CFL, Olympics and HBO, resulting in industry leading wireless activations and ARPU growth. - Launched Canada’s first integrated enhanced messaging and collaboration service on mobile devices driving 5x user engagement - Scaled business to consumer messaging and engagement by 300% through expanded business partnerships - Established one of the first mobile app stores offering content such as ringtones and mobile gaming. Delivered millions of dollars in cost savings through partner fee reductions & process improvements.
E

Engagement Manager

Extended Systems (Acquired by SAP)Full-time EmployeeMay 1999 - Nov 2003 • 4 yrs 7 mosLed custom mobile application development project teams for business customers in North America and Europe. Directed pre-sales support, professional services, staff management, and curated client relationships. - Successfully grew tenure and share of wallet for professional services engagements at Canada’s largest telecommunications provider. - Scaled the back office systems to support accelerated wireless activations through process redesign and development. - Managed the Mobile Portal product, leading to its successful integration with two Canadian mobile operators, laying the foundation for the mobile internet industry.

Education

U

University of Waterloo

Honours Bachelor of Mathematics, Computer Science and Information Systems

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.