Jennifer Okosun

Social Media Marketing Specialist •

Influencer Marketing

Research

Community Management

Email Marketing

Video Editing

Graphic Design

Copywriting

Content Strategy

Available for hire fromNegotiable

Contracts

Social Media Strategist | Engagement Expert

Hey Founder! 👋 Struggling with your social media strategy? Let’s change that. I’m a Content & Social Media Strategist helping tech startups grow MRR and signups through impactful content. One of my recent achievements is growing a tech startup’s social media following by 200% in 18 months through a blend of targeted optimized content and ad campaigns resulting in 15,000 app downloads. My approach is human-centered, data-driven, and tailored to your audience. Ready to see real results? Drop me a message or email at okosun.jenniferrr@gmail.com. Let’s connect!

Work History

Social Media Strategist and Consultant

FreelanceBoosted a tech startup's social media following by 200% in 18 months through a blend of targeted optimized content and ad campaigns resulting in 15,000 app downloads. Increased customer engagement for an e-commerce brand organically by 150% in 5 months through consistent audience interaction and influencer collaborations. Curated and produced high-quality content (text, images, and videos) that increased user interaction by 50%. Engaged with the audience, responding to over 200 comments and questions monthly and increasing overall user retention by 15%.

Virtual Assistant

FreelanceOct 2019 - Apr 2022 • 2 yrs 7 mosEfficiently scheduled and managed appointments, meetings, and events to ensure optimal use of my client's time. Conducted research on industry trends, competitors, and potential opportunities to support strategic decision-making for my clients. Managed software tools and platforms used by my clients to enhance productivity in their business and life. Communicated with clients and stakeholders to maintain positive relationships and ensure satisfaction.

Customer Service Agent

Belamej RealtorMar 2018 - May 2019 • 1 yr 3 mosProvided exceptional customer support by effectively resolving product and service issues, resulting in a 90% customer satisfaction rate. Utilized strong communication and interpersonal skills to handle a high volume of inbound calls and emails, ensuring each customer interaction was positive and productive. Applied problem-solving and critical thinking abilities to identify customer needs and provide tailored solutions, contributing to a 15% reduction in repeat inquiries.

Sales Representative

Prolific VenturesAug 2013 - Dec 2017 • 4 yrs 5 mosAssisted in merchandising efforts, including arranging product displays, replenishing stock, and maintaining a clean and organized store environment to attract and engage customers. Consistently met and exceeded individual and team sales goals through proactive selling techniques, contributing to the overall success and profitability of the store. Maintained in-depth knowledge of product features, benefits, and inventory, effectively promoting and upselling merchandise to meet customers' needs and exceed sales targets. Provided exceptional customer service by assisting customers, addressing inquiries, resolving issues, ensuring a positive shopping experience, and fostering customer loyalty.

Education

University of Benin

Bachelor of Science, Computer Science2015 - 2020

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