Top Talent like Jesel are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jesel Cura

Sales & Business Development Manager
Operations Manager
Customer Success Manager
NCR, PH
Web Design
Administration
Administrative Support
Research
CRM
Notion
Account Executive
Management
Communication
Product Support
Website Management
LinkedIn
Career Advice
Education
Task Delegation
Team Management
Zoho CRM
Zendesk
Intercultural Communication
Verbal and Written Communication
Time Management
Web Research
HTML/CSS
E-Commerce
Telecommunications
Client Communication
Consumer Relations
Account Management
Websites
Leadership
Engagement
Customer Relationship Management
Emails
Technology
Email Support
Interpersonal skills
Customer Experience
Customer Service
Available for hire fromNegotiable
Contracts
Customer Success Manager | Shopify E-commerce Expert | Helping Brands Scale & Build Long-lasting Relationships | Specialized in Store Management & Support
I am a Customer Success Manager with nearly 8 years of experience across various industries. My expertise spans e-commerce store management, particularly with Shopify, and delivering exceptional customer support. I specialize in proactive account management, client onboarding, and ensuring clients achieve their business goals. I’m passionate about driving growth, engagement, and building long-lasting relationships between brands and customers. Whether it’s increasing conversion rates, improving customer satisfaction, or streamlining processes, I bring value with a focus on results. I’m always seeking new opportunities to collaborate and help businesses thrive.

Work History

F

Customer Success Manager

FreelanceJun 2021 - Jun 2024 • 3 yrs 1 moAs a Customer Success Manager, I focus on building strong client relationships and helping customers fully utilize our platform to achieve their goals. I guide them through onboarding, provide ongoing support, and monitor performance metrics to drive retention and growth. With a proactive approach, I ensure customers maximize value while identifying upsell opportunities and fostering long-term success. Key strengths: Onboarding and relationship management, Data-driven performance insights, Customer advocacy and problem-solving.
E

Operations Generalist

Ethos SupportJul 2023 - Aug 2025 • 2 yrs 2 mosAs an Operations Generalist, I managed a wide range of business functions to ensure smooth day-to-day operations. I provided support across multiple departments, optimizing workflows, streamlining processes, and ensuring effective communication between teams. My role involved coordinating tasks, managing administrative functions, and solving operational challenges to improve overall efficiency. With a focus on organization and problem-solving, I ensured that operational procedures were followed, deadlines were met, and resources were used effectively. My ability to adapt quickly and manage diverse tasks helped maintain productivity and support business growth.
E

Interim Team Lead

Ethos SupportFeb 2023 - Aug 2025 • 2 yrs 7 mosAs an Interim Team Leader, I took on the responsibility of managing and guiding a team through a transitional period. My role involved overseeing daily operations, setting clear goals, and providing direction to ensure continued productivity and alignment with company objectives. I fostered collaboration, addressed challenges, and supported team members to maintain performance standards and meet project deadlines. I focused on effective communication, coaching, and problem-solving to ensure a smooth transition and successful outcomes, while keeping the team motivated and aligned with key priorities.
E

Maintenance Coordinator Assistant

E & G Real Estate ServicesJul 2019 - Aug 2025 • 6 yrs 2 mosAs a Maintenance Coordinator Assistant, I supported the maintenance team by organizing schedules, tracking work orders, and ensuring timely completion of maintenance tasks. My role involved managing communication between technicians, vendors, and internal teams to coordinate repairs and upkeep efficiently. I also handled administrative tasks such as maintaining records, processing invoices, and ensuring that all equipment and supplies were readily available. By focusing on organization and clear communication, I contributed to the smooth operation of maintenance activities, helping to minimize downtime and ensuring a safe, well-maintained environment.

Education

H

Holy Angel University

Bachelor of Science - BS, Information Technology2010 - 2014
K

Kodego

Full Stack Web Developer2022

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Customer Success Manager | Shopify E-commerce Expert | Helping Brands Scale & Build Long-lasting Relationships | Specialized in Store Management & Support
I am a Customer Success Manager with nearly 8 years of experience across various industries. My expertise spans e-commerce store management, particularly with Shopify, and delivering exceptional customer support. I specialize in proactive account management, client onboarding, and ensuring clients achieve their business goals. I’m passionate about driving growth, engagement, and building long-lasting relationships between brands and customers. Whether it’s increasing conversion rates, improving customer satisfaction, or streamlining processes, I bring value with a focus on results. I’m always seeking new opportunities to collaborate and help businesses thrive.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Jesel are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jesel Cura

Sales & Business Development Manager
Operations Manager
Customer Success Manager
NCR, PH
Web Design
Administration
Administrative Support
Research
CRM
Notion
Account Executive
Management
Communication
Product Support
Website Management
LinkedIn
Career Advice
Education
Task Delegation
Team Management
Zoho CRM
Zendesk
Intercultural Communication
Verbal and Written Communication
Time Management
Web Research
HTML/CSS
E-Commerce
Telecommunications
Client Communication
Consumer Relations
Account Management
Websites
Leadership
Engagement
Customer Relationship Management
Emails
Technology
Email Support
Interpersonal skills
Customer Experience
Customer Service
Available for hire fromNegotiable
Contracts

Work History

F

Customer Success Manager

FreelanceJun 2021 - Jun 2024 • 3 yrs 1 moAs a Customer Success Manager, I focus on building strong client relationships and helping customers fully utilize our platform to achieve their goals. I guide them through onboarding, provide ongoing support, and monitor performance metrics to drive retention and growth. With a proactive approach, I ensure customers maximize value while identifying upsell opportunities and fostering long-term success. Key strengths: Onboarding and relationship management, Data-driven performance insights, Customer advocacy and problem-solving.
E

Operations Generalist

Ethos SupportJul 2023 - Aug 2025 • 2 yrs 2 mosAs an Operations Generalist, I managed a wide range of business functions to ensure smooth day-to-day operations. I provided support across multiple departments, optimizing workflows, streamlining processes, and ensuring effective communication between teams. My role involved coordinating tasks, managing administrative functions, and solving operational challenges to improve overall efficiency. With a focus on organization and problem-solving, I ensured that operational procedures were followed, deadlines were met, and resources were used effectively. My ability to adapt quickly and manage diverse tasks helped maintain productivity and support business growth.
E

Interim Team Lead

Ethos SupportFeb 2023 - Aug 2025 • 2 yrs 7 mosAs an Interim Team Leader, I took on the responsibility of managing and guiding a team through a transitional period. My role involved overseeing daily operations, setting clear goals, and providing direction to ensure continued productivity and alignment with company objectives. I fostered collaboration, addressed challenges, and supported team members to maintain performance standards and meet project deadlines. I focused on effective communication, coaching, and problem-solving to ensure a smooth transition and successful outcomes, while keeping the team motivated and aligned with key priorities.
E

Maintenance Coordinator Assistant

E & G Real Estate ServicesJul 2019 - Aug 2025 • 6 yrs 2 mosAs a Maintenance Coordinator Assistant, I supported the maintenance team by organizing schedules, tracking work orders, and ensuring timely completion of maintenance tasks. My role involved managing communication between technicians, vendors, and internal teams to coordinate repairs and upkeep efficiently. I also handled administrative tasks such as maintaining records, processing invoices, and ensuring that all equipment and supplies were readily available. By focusing on organization and clear communication, I contributed to the smooth operation of maintenance activities, helping to minimize downtime and ensuring a safe, well-maintained environment.

Education

H

Holy Angel University

Bachelor of Science - BS, Information Technology2010 - 2014
K

Kodego

Full Stack Web Developer2022

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.