Top Talent like Jessica are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jessica O

Sales & Business Development Manager • Customer Success Manager • Lagos, LA, NG
Administrative Support
Customer Service
Zoho CRM
Microsoft Office
Graphic Design
G-Suite
Trello
Canva
Time Management
Airtable
Zoom
Organization
Microsoft Excel
Teaching
Slack
Available for hire fromNegotiable
Contracts
Full-Time Roles
Customer Support | Virtual Assistant
With a Bachelor's degree in Health Education from the University of Benin and an Associate of Arts Diploma in Hotel, Motel, and Restaurant Management from Gabriel's Institute, I have cultivated a diverse professional background. Currently, I serve as a Sales Manager at Unitellas International Limited, where I contribute to marketing initiatives and build strong client relationships to promote cloud computing solutions. Previously, I excelled as a Customer Support Representative at Umatech Global Resources, achieving a 98% response accuracy rate and resolving 90% of user issues on the first contact. My experience also includes working as a Virtual Assistant, providing administrative support and managing communication tasks for various clients. Additionally, I have served as a Health Educator at the University of Benin Health Centre, conducting health education sessions and promoting wellness initiatives. My career reflects a commitment to excellence and adaptability across multiple industries.

Work History

U

Sales Manager

Unitellas International LimitedContribute to marketing initiatives to promote cloud computing solutions. Build strong relationships with clients and understand their business needs. Identify and qualify new leads, manage the sales pipeline.
U

Customer Support Representative

Umatech Global ResourcesSep 2021 - Dec 2022 • 1 yr 4 mosMaintained a response accuracy rate of 98%, ensuring users receive accurate and helpful information. Successfully resolved 90% of user issues on the first contact, showcasing efficiency and expertise. Maintained accurate records of user interactions and feedback for reporting purposes reducing data entry errors by 20%. Addressed and resolved user complaints, resulting in an improved satisfaction score.
F

Virtual Assistant

FreelanceJan 2021 - Dec 2021 • 1 yrProvided administrative support, managed schedules, and handled communication tasks for various clients.
U

Health Educator

University of Benin, Health CentreJan 2021 - Jul 2021 • 7 mosConducted health education sessions and promoted wellness initiatives within the university community.

Education

U

University of Benin

Bachelor's degree, Health Education2017 - 2021
G

Gabriel's Institute of Hotel & Catering Management

Associate of Arts Diploma, Hotel, Motel, and Restaurant Management2015 - 2016

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Customer Support | Virtual Assistant
With a Bachelor's degree in Health Education from the University of Benin and an Associate of Arts Diploma in Hotel, Motel, and Restaurant Management from Gabriel's Institute, I have cultivated a diverse professional background. Currently, I serve as a Sales Manager at Unitellas International Limited, where I contribute to marketing initiatives and build strong client relationships to promote cloud computing solutions. Previously, I excelled as a Customer Support Representative at Umatech Global Resources, achieving a 98% response accuracy rate and resolving 90% of user issues on the first contact. My experience also includes working as a Virtual Assistant, providing administrative support and managing communication tasks for various clients. Additionally, I have served as a Health Educator at the University of Benin Health Centre, conducting health education sessions and promoting wellness initiatives. My career reflects a commitment to excellence and adaptability across multiple industries.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Jessica are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jessica O

Sales & Business Development Manager • Customer Success Manager • Lagos, LA, NG
Administrative Support
Customer Service
Zoho CRM
Microsoft Office
Graphic Design
G-Suite
Trello
Canva
Time Management
Airtable
Zoom
Organization
Microsoft Excel
Teaching
Slack
Available for hire fromNegotiable
Contracts
Full-Time Roles

Work History

U

Sales Manager

Unitellas International LimitedContribute to marketing initiatives to promote cloud computing solutions. Build strong relationships with clients and understand their business needs. Identify and qualify new leads, manage the sales pipeline.
U

Customer Support Representative

Umatech Global ResourcesSep 2021 - Dec 2022 • 1 yr 4 mosMaintained a response accuracy rate of 98%, ensuring users receive accurate and helpful information. Successfully resolved 90% of user issues on the first contact, showcasing efficiency and expertise. Maintained accurate records of user interactions and feedback for reporting purposes reducing data entry errors by 20%. Addressed and resolved user complaints, resulting in an improved satisfaction score.
F

Virtual Assistant

FreelanceJan 2021 - Dec 2021 • 1 yrProvided administrative support, managed schedules, and handled communication tasks for various clients.
U

Health Educator

University of Benin, Health CentreJan 2021 - Jul 2021 • 7 mosConducted health education sessions and promoted wellness initiatives within the university community.

Education

U

University of Benin

Bachelor's degree, Health Education2017 - 2021
G

Gabriel's Institute of Hotel & Catering Management

Associate of Arts Diploma, Hotel, Motel, and Restaurant Management2015 - 2016

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.