Joan Phan

Growth Marketing Manager

Storytelling

Content Creation

Copywriting

Project Management

User Personas

User Research

Communication

Community Management

Community Building

Available for hire fromNegotiable

Contracts

Creative marketer with a passion for customer and community centric engagement.

As a marketing professional with over five years of experience, I have a deep passion for driving engagement and advocacy for mission-driven companies. My work has always been centered around the customer, from crafting stories that drive impact to building online communities. I've tinkered with strengthening my marketing expertise with the fundamentals of product and customer marketing. When I'm off the clock, you can find me cooking up new recipes in the kitchen (total foodie!), finding new ways to stay active, and traveling to new places!

Work History

Community Lead (Freelance)

Pillar.ioApr 2024 - Present • 6 mosManaging online customer communities for YC-backed B2C SaaS start-up tool for creator economy.

Marketing Manager

CurativeFeb 2022 - Present • 2 yrs 8 mosResponsible for leading marketing initiatives for a B2B2C health tech company.

Marketing Specialist - Community and Customers, Project Coordinator

UpKeepOct 2020 - Jan 2022 • 1 yr 4 mosSuccessfully cultivated and oversaw a vibrant online community comprising more than 5,000 engaged customers and industry experts for a B2B SaaS startup backed by Y Combinator.

Patient Care Coordinator

VNA Health CareOct 2018 - Oct 2020 • 2 yrs 1 moProvided care coordination at VNA Health Care.

Project Coordinator

Kaiser PermanenteAug 2019 - Apr 2020 • 9 mosCoordinated projects at Kaiser Permanente.

Education

UCLA

Bachelor of Science - BS, Biology, General2014 - 2018

University of Sussex

2016

Similar Pangeans

victory dammy

I am a creative and intuitive digital marketer with a passion for social media strategy, content creation and data-driven campaigns.

Social Media Marketing • Product Marketing • Email Marketing • 4 years of exp. • US

Tayler Gardner

Versatile content-driven marketer with user focus growth.

Creative & Brand Strategy • Graphic Design • Content Marketing • 2 years of exp. • Las Vegas, NV, US

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.

Available Now

Book a Call