Top Talent like Jocelyn are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jocelyn Knowles

Email Marketing Specialist • Social Media Marketing Specialist • Customer Success Manager • Houston, TX, US
Marketing
Training
Product Support
Customer Relationship Management
Cross-functional collaboration
Customer Service
Account Management
HubSpot
Customer Experience
Available for hire fromNegotiable
Contracts
Full-Time Roles
Multi-facted marketing professional with a keen eye to my clients and their needs.
Hello I'm Jocelyn Knowles from Houston, Texas (and if you're wondering, yes, I am related to Beyonce) Driven by challenge, I thrive in fast-paced environments where I can contribute to the greater outcome. I enjoy working with multiple projects at a time, and can easily shift focus and pivot both in my plans and my actions. I learn quickly, process quickly, and am able to generate action plans and execute ideas with minimal oversight. I have a diverse background, working in the sports, automotive and tech industry. I have experience is social media marketing, content creation, data analysis, training and mentorship.

Work History

S

Associate Technical Account Manager

SpotifyFeb 2022 - Dec 2023 • 1 yr 11 mos- I worked with over 100 publishers to assist with questions about the Spotify Ad Analytics platform. - Assisted publishers with setting up their data campaigns and the implementation of their tags - Provided weekly training to various clients to use the platform effectively and how to interpret their results - Corresponded to over 50+ emails daily, with an average 4 hour first response time and a 3 day average close time - Cross-functioned with teams such as Design, Product and Engineering to ensure campaigns ran correctly and if troubleshooting was needed
N

Marketing Analyst

Naked Lime MarketingFeb 2018 - Aug 2021 • 3 yrs 7 mos-Analyzed and tracked performance of marketing campaigns across search, video, display, mobile, social and emerging digital channels to build client reports and made informed decisions, -Created, tested, deployed and monitored all email automations in line with overall marketing strategy. -Developed and managed 50-100 marketing campaigns monthly (direct mail, email, landing pages, newletters) for a portfolio of 45 clients with varying individuals needs -Interpreted data and identified trends to continually optimize ongoing campaigns and create action steps as improvement opportunities. -Onboarded and mentored 15 new analysts about digital marketing practices. -Worked closely with marketing and communications team to ensure messaging and branding is aligned with each client's needs.
H

Marketing/Administrative Assistant

Houston Sports and Social ClubJul 2016 - Feb 2018 • 1 yr 8 mos-Closely collaborated with CEO and small team to creatively develop and produce 10-15 local community events with about 250 attendees. -Created and maintained daily inventory spreadsheets for merchandise for 8 recreational sports leagues. -Managed the content creation process and post engagement for company's social media accounts with a 38,000+ audience following. -Responded to and resolved 100+ general customer inquiries via email and phone daily. -Tracked performance of social media metrics and suggest future campaigns optimizations based on results. -Wrote 30+ donation proposals annually for various events that generated $5,000-$10,000 each.
T

Account Executive Intern

Tiffany Dale AgencyOct 2015 - Dec 2015 • 3 mos-Assisted agency leadership with research and information gathering for various projects -Communicated with clients and built rapport via email, phone, and in-person to gain an understanding of client needs and promote services. -Supported all aspects of client development and bussiness growth for 7 accounts. -Worked cross-functionally with teams to meet client expectations, prepare new proposals, and review prospects.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Multi-facted marketing professional with a keen eye to my clients and their needs.
Hello I'm Jocelyn Knowles from Houston, Texas (and if you're wondering, yes, I am related to Beyonce) Driven by challenge, I thrive in fast-paced environments where I can contribute to the greater outcome. I enjoy working with multiple projects at a time, and can easily shift focus and pivot both in my plans and my actions. I learn quickly, process quickly, and am able to generate action plans and execute ideas with minimal oversight. I have a diverse background, working in the sports, automotive and tech industry. I have experience is social media marketing, content creation, data analysis, training and mentorship.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Jocelyn are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jocelyn Knowles

Email Marketing Specialist • Social Media Marketing Specialist • Customer Success Manager • Houston, TX, US
Marketing
Training
Product Support
Customer Relationship Management
Cross-functional collaboration
Customer Service
Account Management
HubSpot
Customer Experience
Available for hire fromNegotiable
Contracts
Full-Time Roles

Work History

S

Associate Technical Account Manager

SpotifyFeb 2022 - Dec 2023 • 1 yr 11 mos- I worked with over 100 publishers to assist with questions about the Spotify Ad Analytics platform. - Assisted publishers with setting up their data campaigns and the implementation of their tags - Provided weekly training to various clients to use the platform effectively and how to interpret their results - Corresponded to over 50+ emails daily, with an average 4 hour first response time and a 3 day average close time - Cross-functioned with teams such as Design, Product and Engineering to ensure campaigns ran correctly and if troubleshooting was needed
N

Marketing Analyst

Naked Lime MarketingFeb 2018 - Aug 2021 • 3 yrs 7 mos-Analyzed and tracked performance of marketing campaigns across search, video, display, mobile, social and emerging digital channels to build client reports and made informed decisions, -Created, tested, deployed and monitored all email automations in line with overall marketing strategy. -Developed and managed 50-100 marketing campaigns monthly (direct mail, email, landing pages, newletters) for a portfolio of 45 clients with varying individuals needs -Interpreted data and identified trends to continually optimize ongoing campaigns and create action steps as improvement opportunities. -Onboarded and mentored 15 new analysts about digital marketing practices. -Worked closely with marketing and communications team to ensure messaging and branding is aligned with each client's needs.
H

Marketing/Administrative Assistant

Houston Sports and Social ClubJul 2016 - Feb 2018 • 1 yr 8 mos-Closely collaborated with CEO and small team to creatively develop and produce 10-15 local community events with about 250 attendees. -Created and maintained daily inventory spreadsheets for merchandise for 8 recreational sports leagues. -Managed the content creation process and post engagement for company's social media accounts with a 38,000+ audience following. -Responded to and resolved 100+ general customer inquiries via email and phone daily. -Tracked performance of social media metrics and suggest future campaigns optimizations based on results. -Wrote 30+ donation proposals annually for various events that generated $5,000-$10,000 each.
T

Account Executive Intern

Tiffany Dale AgencyOct 2015 - Dec 2015 • 3 mos-Assisted agency leadership with research and information gathering for various projects -Communicated with clients and built rapport via email, phone, and in-person to gain an understanding of client needs and promote services. -Supported all aspects of client development and bussiness growth for 7 accounts. -Worked cross-functionally with teams to meet client expectations, prepare new proposals, and review prospects.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.