Top talent is on Pangea

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Julianna Pillot

Creative & Brand Strategist • Growth Marketing Manager • Customer Success Manager • Fort Myers, FL, US
Available for hire fromNegotiable
Contracts
Experienced Customer Success and Marketing Professional
With a wealth of digital marketing expertise, I help businesses thrive online. Collaborating with businesses across diverse industries and markets, I deliver comprehensive full-funnel solutions that enhance brand expression, drive conversions, and foster lasting customer retention. My core competencies include managing paid and owned media channels, segmenting and engaging customers, and creating compelling content and campaigns. I bring effective and creative communication skills tailored to diverse audiences. Thank you for considering my profile. I am eager to bring my expertise in digital marketing and my commitment to driving success to your team.

Work History

W

Associate Director Of Customer Success

WunderkindMar 2022 - Dec 2023 • 1 yr 10 mos• Achieved 90% client retention rate, facilitated upsells exceeding $415k, and earned high Net Promoter Scores by strategically optimizing my portfolio. • Showcased proficiency ni strategic planning and precise execution, contributing significantly to the testing and optimization of the world's largest fast-fashion portfolios, alongside outdoor and winter sports brands. • Conducted meticulous data collection and interpretation, spearheading the creation of nuanced reports that provided thorough and insightful analysis of the value proposition. • Harmonized client preferences with industry standards and best practices, steering towards goal- oriented success. • Cultivated meaningful relationships with pivotal client stakeholders, including board members, executive leadership, and external partners, leveraging proactive communication strategies for effective engagement. • Co-led Somoskind, Wunderkind's Latinx Employee Resource Group, pioneering a dedicated space for Latinos and allies. Orchestrated impactful events and workshops to celebrate heritage, foster community, and enhance overall company culture.
C

Sr. Digital Marketing Manager All Brands

Chico's FAS, Inc.Mar 2021 - Mar 2022 • 1 yr 1 mo• Demonstrated adept budget management skills and strategic allocation expertise, optimizing productivity across diverse channels and customer segments for a $20 million media budget. • Translated complex data into actionable insights by generating and delivering performance metrics and analytical reports, effectively summarizing campaign successes for executive leadership and cross-functional partners. • Strategically crafted customer approaches, consistently surpassing key performance indicators and seizing emerging opportunities. • Spearheaded the design and execution of strategic campaigns, creating dynamic digital content for product launches and promotions. • Fostered and maintained collaborative relationships with agency partners, showcasing exceptional collaboration and relationship management skills.
C

Email Marketing Manager - Soma Intimates

Chico's FAS, Inc.Nov 2020 - Sep 2021 • 11 mos• Drove a remarkable 30% increase in both traffic and revenue through strategic content enhancements, adeptly identifying growth opportunities, conducting A/B tests, and harnessing data-driven insights. • Led cross-channel and cross-category initiatives, effectively aligning efforts to achieve overarching business objectives. • Implemented rigorous measurement and reporting protocols to evaluate campaign performance, extract actionable insights, and thereby capitalize on opportunities.
C

Social Media Marketing Manager WHBM

Chico's FAS, Inc.Feb 2018 - Nov 2020 • 2 yrs 10 mos• Directed strategic social media and digital marketing initiatives to drive brand awareness, customer retention, and revenue growth, resulting in a remarkable 104% increase in follower base. • Leveraged social intelligence and thought leadership to drive impactful organizational changes. • Executed cost-efficient influencer campaigns, generating over 280k impressions. • Spearheaded company-wide efforts to enhance content marketing strategies. • Expertly managed multi-million-dollar budgets for maximum efficiency. • Established precise omnichannel objectives across branding and digital platforms, utilizing online, mobile, and third-party marketing tools. • Recruited, trained, and mentored marketing associates proficient ni Google Suite and social media analytics. • Collaborated effectively with cross-functional teams to achieve strategic goals and overcome brand-related challenges.
A

Social Media & Community Engagement Specialist

Ashley StewartMay 2015 - Jan 2018 • 2 yrs 9 mos• Strategically managed social media channels, cultivating a combined following surpassing 1M and fostering significant engagement. • Orchestrated record-breaking sweepstakes entries exceeding 70k through meticulous planning and execution. • Played a pivotal role in shaping one of the leading plus-size brands by crafting innovative, visually compelling campaigns aligned with strategic KPls, resulting ni heightened conversion rates, enhanced brand visibility, and expansion into new media platforms. • Developed comprehensive media plans that consistently surpassed expectations, meeting brand and partner satisfaction ni fast-paced, deadline-driven environments. • Liaised between customers, artists, influencers, and internal stakeholders, ensuring seamless communication and collaboration. • Generated compelling original content for digital platforms, fostering meaningful connections and encouraging community engagement. • Designed scalable solutions directly impacting user growth and retention strategies.

Education

F

Full Sail University

Master of Arts - MA, Public Relations
U

Universidad del Sagrado Corazón

BA, Production and Marketing of Events

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Experienced Customer Success and Marketing Professional
With a wealth of digital marketing expertise, I help businesses thrive online. Collaborating with businesses across diverse industries and markets, I deliver comprehensive full-funnel solutions that enhance brand expression, drive conversions, and foster lasting customer retention. My core competencies include managing paid and owned media channels, segmenting and engaging customers, and creating compelling content and campaigns. I bring effective and creative communication skills tailored to diverse audiences. Thank you for considering my profile. I am eager to bring my expertise in digital marketing and my commitment to driving success to your team.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Julianna's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Julianna Pillot

Creative & Brand Strategist • Growth Marketing Manager • Customer Success Manager • Fort Myers, FL, US
Available for hire fromNegotiable
Contracts

Work History

W

Associate Director Of Customer Success

WunderkindMar 2022 - Dec 2023 • 1 yr 10 mos• Achieved 90% client retention rate, facilitated upsells exceeding $415k, and earned high Net Promoter Scores by strategically optimizing my portfolio. • Showcased proficiency ni strategic planning and precise execution, contributing significantly to the testing and optimization of the world's largest fast-fashion portfolios, alongside outdoor and winter sports brands. • Conducted meticulous data collection and interpretation, spearheading the creation of nuanced reports that provided thorough and insightful analysis of the value proposition. • Harmonized client preferences with industry standards and best practices, steering towards goal- oriented success. • Cultivated meaningful relationships with pivotal client stakeholders, including board members, executive leadership, and external partners, leveraging proactive communication strategies for effective engagement. • Co-led Somoskind, Wunderkind's Latinx Employee Resource Group, pioneering a dedicated space for Latinos and allies. Orchestrated impactful events and workshops to celebrate heritage, foster community, and enhance overall company culture.
C

Sr. Digital Marketing Manager All Brands

Chico's FAS, Inc.Mar 2021 - Mar 2022 • 1 yr 1 mo• Demonstrated adept budget management skills and strategic allocation expertise, optimizing productivity across diverse channels and customer segments for a $20 million media budget. • Translated complex data into actionable insights by generating and delivering performance metrics and analytical reports, effectively summarizing campaign successes for executive leadership and cross-functional partners. • Strategically crafted customer approaches, consistently surpassing key performance indicators and seizing emerging opportunities. • Spearheaded the design and execution of strategic campaigns, creating dynamic digital content for product launches and promotions. • Fostered and maintained collaborative relationships with agency partners, showcasing exceptional collaboration and relationship management skills.
C

Email Marketing Manager - Soma Intimates

Chico's FAS, Inc.Nov 2020 - Sep 2021 • 11 mos• Drove a remarkable 30% increase in both traffic and revenue through strategic content enhancements, adeptly identifying growth opportunities, conducting A/B tests, and harnessing data-driven insights. • Led cross-channel and cross-category initiatives, effectively aligning efforts to achieve overarching business objectives. • Implemented rigorous measurement and reporting protocols to evaluate campaign performance, extract actionable insights, and thereby capitalize on opportunities.
C

Social Media Marketing Manager WHBM

Chico's FAS, Inc.Feb 2018 - Nov 2020 • 2 yrs 10 mos• Directed strategic social media and digital marketing initiatives to drive brand awareness, customer retention, and revenue growth, resulting in a remarkable 104% increase in follower base. • Leveraged social intelligence and thought leadership to drive impactful organizational changes. • Executed cost-efficient influencer campaigns, generating over 280k impressions. • Spearheaded company-wide efforts to enhance content marketing strategies. • Expertly managed multi-million-dollar budgets for maximum efficiency. • Established precise omnichannel objectives across branding and digital platforms, utilizing online, mobile, and third-party marketing tools. • Recruited, trained, and mentored marketing associates proficient ni Google Suite and social media analytics. • Collaborated effectively with cross-functional teams to achieve strategic goals and overcome brand-related challenges.
A

Social Media & Community Engagement Specialist

Ashley StewartMay 2015 - Jan 2018 • 2 yrs 9 mos• Strategically managed social media channels, cultivating a combined following surpassing 1M and fostering significant engagement. • Orchestrated record-breaking sweepstakes entries exceeding 70k through meticulous planning and execution. • Played a pivotal role in shaping one of the leading plus-size brands by crafting innovative, visually compelling campaigns aligned with strategic KPls, resulting ni heightened conversion rates, enhanced brand visibility, and expansion into new media platforms. • Developed comprehensive media plans that consistently surpassed expectations, meeting brand and partner satisfaction ni fast-paced, deadline-driven environments. • Liaised between customers, artists, influencers, and internal stakeholders, ensuring seamless communication and collaboration. • Generated compelling original content for digital platforms, fostering meaningful connections and encouraging community engagement. • Designed scalable solutions directly impacting user growth and retention strategies.

Education

F

Full Sail University

Master of Arts - MA, Public Relations
U

Universidad del Sagrado Corazón

BA, Production and Marketing of Events

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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