Top Talent like Kiki are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Kiki Mayekiso

Operations Manager • Cape Town, WC, ZA
Written Communication
AI
Virtual Assistant
Writing
Customer Service
HubSpot
Zendesk
Media Relations
Communication
Slack
Available for hire fromNegotiable
Contracts
Experienced Virtual Assistant | Social Media Manager & Customer Support/Service Agent with a strong work ethic and passion for helping others.
I'm a dedicated Customer Support Agent and Virtual Assistant with three years of experience in client support and account management, specializing in resolving inquiries through email, phone, and social media. I excel at multitasking in high-volume environments, maintaining an average response time of under two minutes, and consistently achieving high customer satisfaction rates. With strong problem-solving skills and a focus on building lasting relationships, I strive to provide empathetic and efficient support to every customer.

Work History

E

Support Associate VA

EliteCEOsFull-time EmployeeDec 2021 - Apr 2024 • 2 yrs 5 mosHandled high volumes of customer inquiries across various channels (email, chat, phone, social media), resolving issues promptly and accurately while maintaining a high customer satisfaction rate. Demonstrated strong problem-solving skills, acted as a liaison between customers and internal teams, and utilized software tools to log interactions and improve data accuracy. Consistently met or exceeded key performance indicators (KPIs) with a 90% success rate, ensuring swift, empathetic, and effective customer service.

Education

Cambridge University

Bachelors Degree, LawJan 2022 - Present

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Experienced Virtual Assistant | Social Media Manager & Customer Support/Service Agent with a strong work ethic and passion for helping others.
I'm a dedicated Customer Support Agent and Virtual Assistant with three years of experience in client support and account management, specializing in resolving inquiries through email, phone, and social media. I excel at multitasking in high-volume environments, maintaining an average response time of under two minutes, and consistently achieving high customer satisfaction rates. With strong problem-solving skills and a focus on building lasting relationships, I strive to provide empathetic and efficient support to every customer.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Kiki are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Kiki Mayekiso

Operations Manager • Cape Town, WC, ZA
Written Communication
AI
Virtual Assistant
Writing
Customer Service
HubSpot
Zendesk
Media Relations
Communication
Slack
Available for hire fromNegotiable
Contracts

Work History

E

Support Associate VA

EliteCEOsFull-time EmployeeDec 2021 - Apr 2024 • 2 yrs 5 mosHandled high volumes of customer inquiries across various channels (email, chat, phone, social media), resolving issues promptly and accurately while maintaining a high customer satisfaction rate. Demonstrated strong problem-solving skills, acted as a liaison between customers and internal teams, and utilized software tools to log interactions and improve data accuracy. Consistently met or exceeded key performance indicators (KPIs) with a 90% success rate, ensuring swift, empathetic, and effective customer service.

Education

Cambridge University

Bachelors Degree, LawJan 2022 - Present

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.