Top Talent like Krista are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Krista Prieto

People & Culture • Jacksonville, FL, US
Written Communication
Writing
Time Management
Process Improvement
Communication
Available for hire fromNegotiable
Contracts
Workforce Management coordinator passionate about process improvement, employee development, and the employee experience.
Passionate about process improvement, employee development, and the employee experience. Proven ability to establish and maintain excellent communication and relationships with interdepartmental colleagues along with properly handling various needs in a poised and professional manner. Proven track record of generating summary documents for senior management for monthly and quarterly production reporting.

Projects

2023 Contingency Plan

Established an official scalable outage contingency plan for one line of business that aimed to maintain or improve production capability, improve communication lines, improve agent experience, and improve customer experience. See More

Work History

A

Workforce Coordinator

ADT Security• Responsible for real time balancing of agents between all platforms, monitored attendance and activity, and adjusted staffing requirements to meet business unit targets • Complete clerical duties such as managing contact line and completing e-mail requests, ensuring all deadlines are met • Own maintenance and communication of reporting for daily performance and engagement in relation to production, as well as agent productivity audits as needed • Led creation of scalable outage contingency plan • Supported transition initiatives by creating tailored training tools job functions • Led WFM Aspect training for vendors and team members • Provide first level support all general questions

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Workforce Management coordinator passionate about process improvement, employee development, and the employee experience.
Passionate about process improvement, employee development, and the employee experience. Proven ability to establish and maintain excellent communication and relationships with interdepartmental colleagues along with properly handling various needs in a poised and professional manner. Proven track record of generating summary documents for senior management for monthly and quarterly production reporting.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Krista are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Krista Prieto

People & Culture • Jacksonville, FL, US
Written Communication
Writing
Time Management
Process Improvement
Communication
Available for hire fromNegotiable
Contracts

Projects

2023 Contingency Plan

Established an official scalable outage contingency plan for one line of business that aimed to maintain or improve production capability, improve communication lines, improve agent experience, and improve customer experience.

Work History

A

Workforce Coordinator

ADT Security• Responsible for real time balancing of agents between all platforms, monitored attendance and activity, and adjusted staffing requirements to meet business unit targets • Complete clerical duties such as managing contact line and completing e-mail requests, ensuring all deadlines are met • Own maintenance and communication of reporting for daily performance and engagement in relation to production, as well as agent productivity audits as needed • Led creation of scalable outage contingency plan • Supported transition initiatives by creating tailored training tools job functions • Led WFM Aspect training for vendors and team members • Provide first level support all general questions

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.