Top Talent like LaKeisha are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

LaKeisha L. Lovett

AI & Machine Learning Engineer
UX Designer
User Researcher
Atlanta, GA, US
Leadership
Service design
Design Thinking
Design Strategy
Design Research
Communication
Strategy & Business Development
Advising
Strategic Planning
Research
Qualitative Research
Research Development
Ethnography
Analytical Thinking
Critical Thinking
Available for hire fromNegotiable
Contracts
Senior User Experience Leader | Expert in Human-Centered, AI–Powered Design | Transforming Enterprise Experiences
I am a User Experience leader with 20 plus years of experience operating at the intersection of strategy, design, and technology inside large scale, complex enterprise environments. I specialize in building and scaling human centered, AI-powered experiences that drive measurable business outcomes. My work focuses on transforming fragmented systems into cohesive end-to-end journeys for both customers and employees, particularly within Fortune 50 organizations. I lead and grow high performing, multidisciplinary teams across UX, design, service design, and research. I partner closely with product, engineering, data, and executive leadership to translate insight into action, accelerate delivery, and align experience strategy to core business priorities. The problems I solve include: - Scaling UX maturity across large organizations - Turning research and data into clear, actionable decisions - Modernizing enterprise platforms and operational workflows - Embedding design systems and service design for consistency and speed - Applying AI and ML responsibly to improve engagement, efficiency, and trust. I am known for executive level influence, strong operating judgment, and the ability to connect vision to execution. I design experiences that empower people, reduce complexity, and move organizations forward.

Projects

Digital Wallet

9M B2B Loyalty members needed faster, secure card-not-present transactions, inconsistent store workflows slowed transactions.

Work History

T

User Experience Manager

The Home DepotFull-time EmployeeDirect end-to-end UX strategy, design, and delivery across enterprise digital experiences, including Pro Xtra B2B Loyalty (app, web, account management, marketing campaign applications, platforms, and in-store retail systems), Transactional Communications, and the Path to Pro Skilled Trades Program and Job Marketplace. Steer UX team of 7–11 associates, providing leadership, mentorship, and skill development while embedding service design culture. Collaborate with cross-functional leaders in product, engineering, operations, and marketing to define strategy, prioritize initiatives, refine roadmaps, and confirm alignment with business objectives. Facilitate leadership meetings, define OKRs, experience metrics strategies, and ensure continuous performance monitoring and improvement across all UX teams. Lead enterprise UX contributions to The Home Depot’s AI transformation, translating emerging AI capabilities into human-centered experience strategies, operating models, and scalable governance. Serve as a strategic bridge between AI innovation and UX execution, translating complex AI initiatives into experience frameworks, journey models, and leadership narratives that scale across enterprise teams. Directed AI/ML-enabled journey design, contributing to $1B+ in projected growth and CX performance gains. Championed AI-driven research and analytics initiatives that improved System Usability Scale (SUS) score from 51 to 84, translating insights into $500M+ in measurable CX gains. Recruited and scaled design teams from 2 to 11 members, embedding service design culture and coaching leaders to deliver on $15M+ in CX investments. Built executive alignment and cross-functional collaboration through biweekly UX leadership meetings with 70 managers to directors, driving enterprise-wide consistency in design strategy. Mentored 5 UX leaders, improving team capabilities and stakeholder relationship effectiveness. Oversaw evaluation and implementation of UX research tools for

Education

A

Art Institute of Atlanta

Bachelor of Fine Arts - BFA, Graphic Design2001 - 2005

DePaul University

Master of Science, Human-computer InteractionOct 2010 - Jul 2012

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Senior User Experience Leader | Expert in Human-Centered, AI–Powered Design | Transforming Enterprise Experiences
I am a User Experience leader with 20 plus years of experience operating at the intersection of strategy, design, and technology inside large scale, complex enterprise environments. I specialize in building and scaling human centered, AI-powered experiences that drive measurable business outcomes. My work focuses on transforming fragmented systems into cohesive end-to-end journeys for both customers and employees, particularly within Fortune 50 organizations. I lead and grow high performing, multidisciplinary teams across UX, design, service design, and research. I partner closely with product, engineering, data, and executive leadership to translate insight into action, accelerate delivery, and align experience strategy to core business priorities. The problems I solve include: - Scaling UX maturity across large organizations - Turning research and data into clear, actionable decisions - Modernizing enterprise platforms and operational workflows - Embedding design systems and service design for consistency and speed - Applying AI and ML responsibly to improve engagement, efficiency, and trust. I am known for executive level influence, strong operating judgment, and the ability to connect vision to execution. I design experiences that empower people, reduce complexity, and move organizations forward.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like LaKeisha are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

LaKeisha L. Lovett

AI & Machine Learning Engineer
UX Designer
User Researcher
Atlanta, GA, US
Leadership
Service design
Design Thinking
Design Strategy
Design Research
Communication
Strategy & Business Development
Advising
Strategic Planning
Research
Qualitative Research
Research Development
Ethnography
Analytical Thinking
Critical Thinking
Available for hire fromNegotiable
Contracts

Projects

Digital Wallet

9M B2B Loyalty members needed faster, secure card-not-present transactions, inconsistent store workflows slowed transactions.

Work History

T

User Experience Manager

The Home DepotFull-time EmployeeDirect end-to-end UX strategy, design, and delivery across enterprise digital experiences, including Pro Xtra B2B Loyalty (app, web, account management, marketing campaign applications, platforms, and in-store retail systems), Transactional Communications, and the Path to Pro Skilled Trades Program and Job Marketplace. Steer UX team of 7–11 associates, providing leadership, mentorship, and skill development while embedding service design culture. Collaborate with cross-functional leaders in product, engineering, operations, and marketing to define strategy, prioritize initiatives, refine roadmaps, and confirm alignment with business objectives. Facilitate leadership meetings, define OKRs, experience metrics strategies, and ensure continuous performance monitoring and improvement across all UX teams. Lead enterprise UX contributions to The Home Depot’s AI transformation, translating emerging AI capabilities into human-centered experience strategies, operating models, and scalable governance. Serve as a strategic bridge between AI innovation and UX execution, translating complex AI initiatives into experience frameworks, journey models, and leadership narratives that scale across enterprise teams. Directed AI/ML-enabled journey design, contributing to $1B+ in projected growth and CX performance gains. Championed AI-driven research and analytics initiatives that improved System Usability Scale (SUS) score from 51 to 84, translating insights into $500M+ in measurable CX gains. Recruited and scaled design teams from 2 to 11 members, embedding service design culture and coaching leaders to deliver on $15M+ in CX investments. Built executive alignment and cross-functional collaboration through biweekly UX leadership meetings with 70 managers to directors, driving enterprise-wide consistency in design strategy. Mentored 5 UX leaders, improving team capabilities and stakeholder relationship effectiveness. Oversaw evaluation and implementation of UX research tools for

Education

A

Art Institute of Atlanta

Bachelor of Fine Arts - BFA, Graphic Design2001 - 2005

DePaul University

Master of Science, Human-computer InteractionOct 2010 - Jul 2012

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.