Top Talent like Lauren are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Lauren Leonardi, CSM

Product Manager • Project Manager • Data Analyst • Loveland, CO, US
Customer Experience
Data Analysis
Process Improvement
Available for hire fromNegotiable
Contracts
Product Manager | Digital Operations Expert
I am a CSM/Product Manager that is passionate about improving the experience for both internal and external customers. My expertise lies in coordinating cross-functional teams, implementing innovative solutions, and driving operational efficiency.

Projects

Online Account Opening Enhancements

Led an enterprise-wide project to enhance the existing Online Account Opening software including introducing two new integrations for KYC (Alloy) and funding (Plaid), automating manual tasks and streamlining the process to reduce application abandonment.See More

In Person Account Opening

Designed and implemented a new solution for in person consumer account opening to streamline the account opening process, reduce opportunities for error and reduce the time required to open an account in branch. Served as Product Manager, Project Lead, Production Support Escalation Point, QA Tester.See More

Work History

E

Aggregation Product Manager

EmpowerAug 2024 - Dec 2024 • 5 mos
I

Digital Product Manager

Independent FinancialFeb 2023 - Aug 2024 • 1 yr 7 mosLed an enterprise-wide project to enhance online account opening by introducing CDs, implementing new identity verification and funding integrations, and automating back-office tasks. Designed and implemented in-person account opening software, reducing the time to open by 60% from 25 minutes to 10. Maintained product roadmaps for digital banking, account opening and dispute processing systems.
I

Digital Banking Application Analyst II

Independent FinancialJan 2022 - Feb 2023 • 1 yr 2 mosEnhanced integration between account opening and core systems, eliminating 25% of manual tasks. Led a cross-functional project to consolidate dispute processing to a single system. Provided advanced technical support for digital banking, account opening and dispute processing systems. Created and maintained test scripts for account opening and dispute processing systems.
F

AVP, Digital Operations and Analytics Manager

First United BankFeb 2021 - Dec 2021 • 11 mosDeveloped a review process for Power BI reporting to promote consistency across the organization. Developed release strategies, test scripts and change documentation requirements for digital banking and digital account opening systems. Supported business account opening and treasury management onboarding implementations. Managed system and business analysts to drive digital enhancements and support operations leaders.
F

AVP Analytics Manager, Deposit & Digital Operations

First United BankSep 2020 - Feb 2021 • 6 mosIdentified metrics of interest and created balanced scorecards in Power BI for 5 operations departments. Created exception-based reporting, reducing quality control workload by 40%. Managed team of 3 business analysts to support operations department leaders.

Education

T

Texas Woman's University

Bachelor of Business Administration - BBA, Accounting

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Product Manager | Digital Operations Expert
I am a CSM/Product Manager that is passionate about improving the experience for both internal and external customers. My expertise lies in coordinating cross-functional teams, implementing innovative solutions, and driving operational efficiency.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Lauren are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Lauren Leonardi, CSM

Product Manager • Project Manager • Data Analyst • Loveland, CO, US
Customer Experience
Data Analysis
Process Improvement
Available for hire fromNegotiable
Contracts

Projects

Online Account Opening Enhancements

Led an enterprise-wide project to enhance the existing Online Account Opening software including introducing two new integrations for KYC (Alloy) and funding (Plaid), automating manual tasks and streamlining the process to reduce application abandonment.

In Person Account Opening

Designed and implemented a new solution for in person consumer account opening to streamline the account opening process, reduce opportunities for error and reduce the time required to open an account in branch. Served as Product Manager, Project Lead, Production Support Escalation Point, QA Tester.

Work History

E

Aggregation Product Manager

EmpowerAug 2024 - Dec 2024 • 5 mos
I

Digital Product Manager

Independent FinancialFeb 2023 - Aug 2024 • 1 yr 7 mosLed an enterprise-wide project to enhance online account opening by introducing CDs, implementing new identity verification and funding integrations, and automating back-office tasks. Designed and implemented in-person account opening software, reducing the time to open by 60% from 25 minutes to 10. Maintained product roadmaps for digital banking, account opening and dispute processing systems.
I

Digital Banking Application Analyst II

Independent FinancialJan 2022 - Feb 2023 • 1 yr 2 mosEnhanced integration between account opening and core systems, eliminating 25% of manual tasks. Led a cross-functional project to consolidate dispute processing to a single system. Provided advanced technical support for digital banking, account opening and dispute processing systems. Created and maintained test scripts for account opening and dispute processing systems.
F

AVP, Digital Operations and Analytics Manager

First United BankFeb 2021 - Dec 2021 • 11 mosDeveloped a review process for Power BI reporting to promote consistency across the organization. Developed release strategies, test scripts and change documentation requirements for digital banking and digital account opening systems. Supported business account opening and treasury management onboarding implementations. Managed system and business analysts to drive digital enhancements and support operations leaders.
F

AVP Analytics Manager, Deposit & Digital Operations

First United BankSep 2020 - Feb 2021 • 6 mosIdentified metrics of interest and created balanced scorecards in Power BI for 5 operations departments. Created exception-based reporting, reducing quality control workload by 40%. Managed team of 3 business analysts to support operations department leaders.

Education

T

Texas Woman's University

Bachelor of Business Administration - BBA, Accounting

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.