Top talent is on Pangea
You are viewing Mahmoud's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.Mahmoud Khalil
Customer Success Manager • Business Intelligence Analyst • NSW, AU
Business Development
Negotiation
Project Management
International Business
Market Analysis
Sales Management
The opportunity to grow, develop, and drive sales & market shares across the APAC & MEA regions is exactly the kind of challenge I am looking for.
Grew customer accounts 380%, distributors/resellers 230% & sales 245% in MEA & APAC
Successfully closed 3 biggest deals in company history by cultivating relationships with key executive decision-makers & providing customised solutions to address needs requirements.
Organising, conducting, & participating in over 190 specialised workshops & hands-on training, 32+ international conferences & exhibitions, and 15+ scientific gatherings throughout MEA and APAC
Created & developed suppliers’ criteria to identify, evaluate, select & appoint new distributors & conducted performance monitoring for their distributors to to ensure achievement of KPI
Organised & Conducted 17clinical trials & researches with Gastroenterologist KOLs
Projects
Business Consultant
Leveraged expertise in Medical and Biotechnology sectors to help companies to build and expand international sales and distributor networks in MENA and Asia. Managed and addressed all sales, management, operation inquiries to help established engineering companies to increase their revenue and profitability and successfully joined their resources under consortium agreement to secures 3 government contracts, hence leaded to merging them under one company Dexice Pty Ltd in July 2020.Key Accomplishments: Collaborated with executive teams and functional leaders to guide and advise on sales, marketing, and technical support team restructuring. Mentored and guided teams/individuals to convert business and sales plans into actionable plans designed to facilitate achievement of short, medium, and long-term goals. Created and developed suppliers’ criteria to identify, evaluate, select and appoint new distributor/s and conducted performance monitoring for their distributors to ensure achievement of KPI Analyse Dexice stakeholders’ competitive position as well as their future objectives to create, define, develop, and execute strategic business plan to identify potential customers and expand current customer network within Australia and MEA See MoreWork History
R
Sales and Operation Manager
Rymed Pty LtdJul 2018 - Present • 6 yrs 2 mosDevelop and execute business strategies that drive revenue growth, customer acquisition, and market expansion in Australia. Conducted market and competitive analysis, identified new product opportunities, and implemented successful product launches and promotional campaigns that increased market share. Collaborated with cross-functional teams, including sales, marketing, R&D, technical support, and operations, to deliver exceptional customer service and exceed clients' expectations. Managed clinical trials and coordinated with stakeholders to ensure their success. Managed sales operations and supported sales teams across multiple regions. Develop, nurture and maintain strong professional relationships with KOL's and stakeholders. Developed and managed annual budgets and pricing strategies. Monitoring and reporting monthly/quarterly performance to ensure budget alignment and P&L. Provided coaching, mentoring, and training to sales teams to enhance their skills and achieve their targets. Organized and participated in specialized workshops, hands-on training, international conferences, exhibitions, and scientific gatherings. Key Accomplishments: Grew customer accounts by 175% and sales by 155% in 2021-2022. Organised, conducted and partnership with leading Surgical Suppliers (Boston Scientific, Olympus, FujiFilm, Pentax and Aeon Lexington) in 32 specialised hands on experiments workshops, Clinical Trials and Research Studies at world leading and recognized institutes and Hospitals (Mayo Clinic, Royal Prince Alfred Hospital, Institute of Academic Surgery and Charles Perkins Centre) for both existing and commercialisation of future products. Collaborated with R&D to collect feedback from the end users & Biomedical Engineers to identify and resolve electrical and mechanical hazards Organized, conducted, & participated in 28 local, national & international Exhibition, Conferences & Virtual Conferences, and trade shows to promote products to prospective clientsD
Business Consultant
Dexice Pty LtdFeb 2017 - Jun 2018 • 1 yr 5 mosLeveraged expertise in Medical and Biotechnology sectors to help companies to build and expand international sales and distributor networks in MENA and Asia. Managed and addressed all sales, management, operation inquiries to help established engineering companies to increase their revenue and profitability and successfully joined their resources under consortium agreement to secures 3 government contracts, hence leaded to merging them under one company Dexice Pty Ltd in July 2020.Key Accomplishments: Collaborated with executive teams and functional leaders to guide and advise on sales, marketing, and technical support team restructuring. Mentored and guided teams/individuals to convert business and sales plans into actionable plans designed to facilitate achievement of short, medium, and long-term goals. Created and developed suppliers’ criteria to identify, evaluate, select and appoint new distributor/s and conducted performance monitoring for their distributors to ensure achievement of KPI Analyse Dexice stakeholders’ competitive position as well as their future objectives to create, define, develop, and execute strategic business plan to identify potential customers and expand current customer network within Australia and MEAA
MENA & Asia Regional Manager
ADInstruments Pty LtdJun 2013 - Dec 2016 • 3 yrs 7 mosManaged all aspects of business in MENA, Asia, Ethiopia, Ghana, Iran, and Nigeria; established Saudi Arabian entity to support distributers and customers in MENA region and implement organisational structure and SOP to support future growth and business expansion. Travelled extensively over a three-year period to create a corporate presence and grow our customer base and significantly expand the MENA & Asia operations. Installed and commissioned Scientific Instrumentation systems at universities, research institutes and university hospitals; collaborated with R&D to modify and develop instruments/devices. Collaborated with marketing team globally to create, define, develop, and execute strategic marketing plan for MENA and Asia regions; implemented marketing maps to identify potential customers. Created annual budget, pricing and strategic plan for MENA and Asia regions; monitored and reported monthly/quarterly performance to ensure budget alignment and P&L. Key Accomplishments: Grew customer accounts 380%, distributors/resellers 230%, and sales 245% from 2014 – 2016. Managed, mentored, and coached sales/technical support teams and distributors (ANZ, Asia, and MENA); conducted performance monitoring and ensured achievement of KPI; mentored associates to grow skills required to achieve goals. Collaborated with marketing and support team to increase product knowledge by successfully establishing an online distributors and staff training academy. Organised, conducted, and participated in 25+ specialised workshops, 10 international conferences and exhibitions, and 7 scientific gatherings in MENA, ANZ, and Asia.A
Training & Support Scientist MENA & Asia
ADInstruments Pty LtdJan 2011 - May 2013 • 2 yrs 5 mosManaged and addressed all technical and sales-related enquiries; updated and maintained technical and sales support databases. Oversaw and equipped, trained, and supported staff, business partners, and distributors. Developed sales and marketing materials for B2B and B2C use. Created and translated into Arabic scientific documents, primers, application pages, technique notes, brochures and A/V support material for all ADInstruments products. Assisted marketing team with product releases, new product reviews. Key Accomplishments: Installed, supported, and delivered training courses to 155+ customers at a variety of universities and institutions, 12 international conferences and exhibitions, and 8 scientific gatherings in MENA, Asia, and ANZ. Expanded distribution networks 90% in MENA/Asia regions and growing market awareness of company products. Collaborated with marketing team and distributors to created, translate and launch ADInstruments Arabic websiteE
Field Service and Training Engineer
EMD Medical Jun 2002 - Jun 2008 • 6 yrs 1 moInstalled, maintained, repaired urologic equipment and trained and supported urologist staff at 50+ hospitals. Reviewed and updated equipment manuals to reflect changes and ensure compliance with standard recommendations, troubleshooting techniques, and preventative maintenance schedules. Key Accomplishments: Collaborated with R&D to develop software to rest all C-Arm and table positions for preparing for new patients; designed and implemented software to increase oblique movement speed of C-Arm in Lithotripsy unit. Tested urologic equipment used at healthcare facilities to identify and resolve electrical and mechanical hazards. Championed continuous improvement by managing, leading, and coaching team and distributors to increase competencies, knowledge, and performance.Education
U
University of New South Wales
Graduate Degree, Biomedical Engineering 2010 - Dec 2010U
University of Western Sydney
Graduate Degree, Master of Engineering Jul 2008 - May 2009L
Lebanese International University
Bachelor's Degree, Computer Engineering Sep 2001 - Feb 2005S
Siblin Training Center (UNRWA)
Associate Degree, Educational Science Aug 1997 - Jun 1999How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
The opportunity to grow, develop, and drive sales & market shares across the APAC & MEA regions is exactly the kind of challenge I am looking for.
Grew customer accounts 380%, distributors/resellers 230% & sales 245% in MEA & APAC
Successfully closed 3 biggest deals in company history by cultivating relationships with key executive decision-makers & providing customised solutions to address needs requirements.
Organising, conducting, & participating in over 190 specialised workshops & hands-on training, 32+ international conferences & exhibitions, and 15+ scientific gatherings throughout MEA and APAC
Created & developed suppliers’ criteria to identify, evaluate, select & appoint new distributors & conducted performance monitoring for their distributors to to ensure achievement of KPI
Organised & Conducted 17clinical trials & researches with Gastroenterologist KOLs
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top talent is on Pangea
You are viewing Mahmoud's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.Mahmoud Khalil
Customer Success Manager • Business Intelligence Analyst • NSW, AU
Business Development
Negotiation
Project Management
International Business
Market Analysis
Sales Management
Projects
Business Consultant
Leveraged expertise in Medical and Biotechnology sectors to help companies to build and expand international sales and distributor networks in MENA and Asia. Managed and addressed all sales, management, operation inquiries to help established engineering companies to increase their revenue and profitability and successfully joined their resources under consortium agreement to secures 3 government contracts, hence leaded to merging them under one company Dexice Pty Ltd in July 2020.Key Accomplishments: Collaborated with executive teams and functional leaders to guide and advise on sales, marketing, and technical support team restructuring. Mentored and guided teams/individuals to convert business and sales plans into actionable plans designed to facilitate achievement of short, medium, and long-term goals. Created and developed suppliers’ criteria to identify, evaluate, select and appoint new distributor/s and conducted performance monitoring for their distributors to ensure achievement of KPI Analyse Dexice stakeholders’ competitive position as well as their future objectives to create, define, develop, and execute strategic business plan to identify potential customers and expand current customer network within Australia and MEAWork History
R
Sales and Operation Manager
Rymed Pty LtdJul 2018 - Present • 6 yrs 2 mosDevelop and execute business strategies that drive revenue growth, customer acquisition, and market expansion in Australia. Conducted market and competitive analysis, identified new product opportunities, and implemented successful product launches and promotional campaigns that increased market share. Collaborated with cross-functional teams, including sales, marketing, R&D, technical support, and operations, to deliver exceptional customer service and exceed clients' expectations. Managed clinical trials and coordinated with stakeholders to ensure their success. Managed sales operations and supported sales teams across multiple regions. Develop, nurture and maintain strong professional relationships with KOL's and stakeholders. Developed and managed annual budgets and pricing strategies. Monitoring and reporting monthly/quarterly performance to ensure budget alignment and P&L. Provided coaching, mentoring, and training to sales teams to enhance their skills and achieve their targets. Organized and participated in specialized workshops, hands-on training, international conferences, exhibitions, and scientific gatherings. Key Accomplishments: Grew customer accounts by 175% and sales by 155% in 2021-2022. Organised, conducted and partnership with leading Surgical Suppliers (Boston Scientific, Olympus, FujiFilm, Pentax and Aeon Lexington) in 32 specialised hands on experiments workshops, Clinical Trials and Research Studies at world leading and recognized institutes and Hospitals (Mayo Clinic, Royal Prince Alfred Hospital, Institute of Academic Surgery and Charles Perkins Centre) for both existing and commercialisation of future products. Collaborated with R&D to collect feedback from the end users & Biomedical Engineers to identify and resolve electrical and mechanical hazards Organized, conducted, & participated in 28 local, national & international Exhibition, Conferences & Virtual Conferences, and trade shows to promote products to prospective clientsD
Business Consultant
Dexice Pty LtdFeb 2017 - Jun 2018 • 1 yr 5 mosLeveraged expertise in Medical and Biotechnology sectors to help companies to build and expand international sales and distributor networks in MENA and Asia. Managed and addressed all sales, management, operation inquiries to help established engineering companies to increase their revenue and profitability and successfully joined their resources under consortium agreement to secures 3 government contracts, hence leaded to merging them under one company Dexice Pty Ltd in July 2020.Key Accomplishments: Collaborated with executive teams and functional leaders to guide and advise on sales, marketing, and technical support team restructuring. Mentored and guided teams/individuals to convert business and sales plans into actionable plans designed to facilitate achievement of short, medium, and long-term goals. Created and developed suppliers’ criteria to identify, evaluate, select and appoint new distributor/s and conducted performance monitoring for their distributors to ensure achievement of KPI Analyse Dexice stakeholders’ competitive position as well as their future objectives to create, define, develop, and execute strategic business plan to identify potential customers and expand current customer network within Australia and MEAA
MENA & Asia Regional Manager
ADInstruments Pty LtdJun 2013 - Dec 2016 • 3 yrs 7 mosManaged all aspects of business in MENA, Asia, Ethiopia, Ghana, Iran, and Nigeria; established Saudi Arabian entity to support distributers and customers in MENA region and implement organisational structure and SOP to support future growth and business expansion. Travelled extensively over a three-year period to create a corporate presence and grow our customer base and significantly expand the MENA & Asia operations. Installed and commissioned Scientific Instrumentation systems at universities, research institutes and university hospitals; collaborated with R&D to modify and develop instruments/devices. Collaborated with marketing team globally to create, define, develop, and execute strategic marketing plan for MENA and Asia regions; implemented marketing maps to identify potential customers. Created annual budget, pricing and strategic plan for MENA and Asia regions; monitored and reported monthly/quarterly performance to ensure budget alignment and P&L. Key Accomplishments: Grew customer accounts 380%, distributors/resellers 230%, and sales 245% from 2014 – 2016. Managed, mentored, and coached sales/technical support teams and distributors (ANZ, Asia, and MENA); conducted performance monitoring and ensured achievement of KPI; mentored associates to grow skills required to achieve goals. Collaborated with marketing and support team to increase product knowledge by successfully establishing an online distributors and staff training academy. Organised, conducted, and participated in 25+ specialised workshops, 10 international conferences and exhibitions, and 7 scientific gatherings in MENA, ANZ, and Asia.A
Training & Support Scientist MENA & Asia
ADInstruments Pty LtdJan 2011 - May 2013 • 2 yrs 5 mosManaged and addressed all technical and sales-related enquiries; updated and maintained technical and sales support databases. Oversaw and equipped, trained, and supported staff, business partners, and distributors. Developed sales and marketing materials for B2B and B2C use. Created and translated into Arabic scientific documents, primers, application pages, technique notes, brochures and A/V support material for all ADInstruments products. Assisted marketing team with product releases, new product reviews. Key Accomplishments: Installed, supported, and delivered training courses to 155+ customers at a variety of universities and institutions, 12 international conferences and exhibitions, and 8 scientific gatherings in MENA, Asia, and ANZ. Expanded distribution networks 90% in MENA/Asia regions and growing market awareness of company products. Collaborated with marketing team and distributors to created, translate and launch ADInstruments Arabic websiteE
Field Service and Training Engineer
EMD Medical Jun 2002 - Jun 2008 • 6 yrs 1 moInstalled, maintained, repaired urologic equipment and trained and supported urologist staff at 50+ hospitals. Reviewed and updated equipment manuals to reflect changes and ensure compliance with standard recommendations, troubleshooting techniques, and preventative maintenance schedules. Key Accomplishments: Collaborated with R&D to develop software to rest all C-Arm and table positions for preparing for new patients; designed and implemented software to increase oblique movement speed of C-Arm in Lithotripsy unit. Tested urologic equipment used at healthcare facilities to identify and resolve electrical and mechanical hazards. Championed continuous improvement by managing, leading, and coaching team and distributors to increase competencies, knowledge, and performance.Education
U
University of New South Wales
Graduate Degree, Biomedical Engineering 2010 - Dec 2010U
University of Western Sydney
Graduate Degree, Master of Engineering Jul 2008 - May 2009L
Lebanese International University
Bachelor's Degree, Computer Engineering Sep 2001 - Feb 2005S
Siblin Training Center (UNRWA)
Associate Degree, Educational Science Aug 1997 - Jun 1999How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
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