Malak Benotmane

Growth Marketing Manager • Content Marketing Manager • Canada

Written Communication

Script Editing

Academic Papers

Academic Tutoring

Interviewing

Proofreading

Research

Writing

Article Writing

Content Strategy

Instagram Ads

Digital Marketing

Creative Marketing

Paid Ads

Advertising

Marketing

Available for hire fromNegotiable

Creative Storyteller 🎭 - Innovative Doer 💻 - Technical Writer 📝 - Content Creator 🎬

Results-driven individual seeking a creative challenging role to integrate my accumulated diverse work and education background into. Currently working in the Insurance Industry and holding a Bachelor of Science in Psychology, with a Minor in Business and a Certificate in Marketing Management. Proven track record of consistently excelling in high-stress and fast paced environments. Adaptable and driven with a strong work ethic and the ability to thrive in team-based or individually motivated settings. Solid work and academic achievement paired with demonstrated commitment and integrity.

Projects

Consulting: Business Plan Development

• Created a three-year business plan for an emerging coffee shop business. • Carefully analyzed the market and identified potential competitors. • Developed realistic and accurate financial projections and budgeted finances in an effective manner. • Generated effective marketing strategies to boost sales. • Gathered industry insights and created strategic plans by performing thorough market analysis.See More

Work History

Intake Case Manager

ManulifeNov 2022 - Present • 1 yr 11 mos• Manage short-term disability cases with the goal of successfully returning claimants to work. • Proactively manage a dedicated caseload in compliance with specific service level agreements and targeted turnaround times. • Actioning daily administrative tasks that would include responding to emails and telephone calls within 24 hours, actioning tasks associated with caseload and sending out correspondence. • Assessing claims based on contractual, medical, and vocational barriers. • Developing strong relationships through frequent collaboration with plan sponsors, plan members, treatment providers and internal partners (i.e., disability specialists, rehabilitation specialist and medical consultants) to drive cases to successful return to work or job ready resolution. • Writing letters to communicate pertinent benefit related information based on analytical reasoning. • Demonstrating resiliency, empathy and compassion when listening and communicating with plan members that may involve delivering difficult claims related decisions.

Service Officer

ScotiaMcleodApr 2022 - Nov 2022 • 7 mos• Ensuring swift and smooth onboard of competitive Wealth Advisor recruit teams into ScotiaMcLeod. ($300M Assets) • Assisting Wealth Advisors with a high volume of various Investment Account openings. • Processing new account documentation, monitoring outstanding documentation, and transmitting documentation to Head Office. • Processing incoming client account transfer requests and adhering to regulatory deadlines. • Updating client information and updating corporate account information. • Adhering to all firm and regulatory policies by remaining up to date with all regulatory rules regarding client account documentation and account transfers. • Maintaining and communicating status of all work in progress to multiple Advisor teams. • Keying trailers and same day trade corrections. • Training and coaching new Service Officers.

Education

Dalhousie University

Bachelor's Degree, Science; PsychologySep 2019 - May 2022

Dalhousie University

Bachelor's Degree, Minor in Business & Certificate in Marketing ManagementSep 2019 - May 2022

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