Megan Landin

Project Manager • Operations Manager • San Diego, CA, US

Administrative Support

Budgeting

Leadership

Airtable

Collaboration

Interpersonal Communication

Notion

Administrative Assistance

Communication

Analytical Thinking

Basic Accounting

Google Docs

Event Assistance

Google Drive

Google Sheets

Microsoft Word

Microsoft Excel

Organization

JIRA

G-Suite

Asana

Project Planning

Attention To Detail

Project Management

Time Management

Travel Planning

Adaptability

Planning

Management

Available for hire fromNegotiable

Contracts

Detail-oriented project coordinator and operations assistant with experience in task management and cross-functional collaboration.

Hi, I'm Megan! With a background in administrative support, operations, and social sciences, I bring a diverse skill set to any organization. My experience includes managing office tasks, coordinating projects, and supporting smooth business functions through various roles. I have promoted community engagement and holistic well-being by overseeing regional yoga initiatives, facilitated effective communication in small group settings, and led communications and outreach efforts for community organizations. I am dedicated to making a positive impact through everything I work on and I'm eager to take on new challenges.

Work History

Administrative Office Specialist

Institute of Reproductive Grief CareFull-time EmployeeFeb 2024 - Present • 9 mos- Coordinated and managed daily administrative operations, including scheduling meetings, managing calendars, and handling correspondence, ensuring seamless office functionality for a team of 15 staff members. - Developed and maintained a comprehensive filing system for both electronic and paper documents, receipts, and invoices, enhancing data retrieval efficiency and ensuring compliance with organizational and legal requirements. - Assisted in the preparation and distribution of donor communications, contributing to the successful acquisition of over $500,000 in funding to support the nonprofit's mission and programs. - Provided exceptional customer service to donors, stakeholders, and clients, addressing inquiries and resolving issues promptly, thereby strengthening relationships and fostering a positive organizational image. - Supervised a team of interns, maintaining daily instruction and providing ongoing mentorship to enhance their professional development and productivity.

Administrative Assistant

Kelly Senior ConsultingFreelancerSep 2022 - Feb 2024 • 1 yr 6 mos- Implemented a streamlined system within Airtable to organize 100+ private clients' contact information and metrics, resulting in a time savings of 10 hours per week. - Developed customized reporting dashboards within Airtable to track key performance indicators for client referrals, assisting management in increasing new client referral rates by 25%. - Initiated, scheduled, and coordinated internal meetings through online channels, improving organizational efficiency and ensuring timely project assignment and completion.

Assistant Studio Manager and Yoga Teacher

Yoga PodPart-time Employee2022 - Jul 2022 • 52 yrs 7 mos- Created a welcoming environment for potential new customers and existing members: answering phone calls, processing retail transitions, efficiently checking individuals in for class, and responding to customer questions and concerns. - Led weekly yoga classes with mindful and direct communication, ensuring a safe and enjoyable experience for students.

Karma Yoga Regional Manager

Yoga PodPart-time EmployeeAug 2021 - 2022 • 6 mos- Coordinated daily schedule for 60+ volunteer interns across two studio locations, and conducted regular performance assessments, providing constructive feedback and recognition to enhance their professional development. - Established interpersonal relationships with prospective customers resulting in account setup for 50+ new accounts, ensuring maximum customer satisfaction and retention.

Karma Yoga Assistant Manager

Yoga PodPart-time EmployeeJun 2021 - Aug 2021 • 3 mos- Developed an updated onboarding process for new volunteer interns, reducing training time and increasing productivity. - Monitored and addressed customer support tickets for 500+ members across two studio locations in person, over the phone, and via online chat using AXLE | Fitness CRM.

Small Group Communication Consultant

Blue Wave After School ProgramInternFeb 2022 - Apr 2022 • 3 mosFacilitated effective communication and engagement in small group settings within an after-school program.

Outreach Communications Consultant

ARTSPEAKSIntern2022 - Apr 2022 • 52 yrs 4 mosContributed to communications and outreach efforts for a community arts organization, gaining valuable hands-on experience.

Education

Project Management Institute

Certified Associate in Project Management (CAPM)May 2024

Coursera

Google Project Management CertificateJan 2024

University of Florida

Bachelor's Degree, PsychologyAug 2019 - Aug 2022

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