Michelle Kou

UX Designer • Product Designer • UI Designer • San Jose, CA, US

Figma

UI/UX Design

Web Accessibility

Prototyping

User Flows

Wireframing

User Research

Usability Testing

Available for hire fromNegotiable

Contracts

Product Designer | UCLA Cognitive Science Grad

Skilled Product Designer with a strong foundation in Cognitive Science, demonstrated through leadership roles in product development at Geshido and impactful internships at XP Health and Amazon. Proficient in Figma, with a proven track record of creating intuitive, accessible user experiences. Eager to apply expertise and collaborate with dynamic teams in diverse industries.

Projects

Ratatouille

1st Place winner of UC Irvine Design-a-thon 2022

Sparke

Moonshot project to build the AirBnb of parking.

Work History

Product Designer

GeshidoSep 2023 - Present • 1 yr 1 moPioneered the development of a groundbreaking productivity assistant in collaboration with cofounders. Orchestrated the designs of the MVP and onboarding flow, instrumental in securing multiple design partners and admission into accelerator programs. Championed inclusivity by implementing design patterns for diverse groups, such as those with autism and ADHD.

Product Design Intern

XP HealthJul 2022 - Oct 2022 • 4 mosUpdated web AR Try-On experience to allow users to easily compare thousands of eyeglasses virtually. Spearheaded onboarding quiz feature, boosting personalization of each member’s vision care journey. Drove high-impact design decisions on a new client deal that affected 10,000+ members on a reimagined platform. Conducted various card sort studies to boost low NPS scores by 165%, optimizing designs for user delight.

UX Research Intern

AmazonJun 2021 - Sep 2021 • 4 mosManaged exploratory research project to discover how users organize clothing collections in mental models, and how to reflect that in hierarchy, information architecture, and UI. Authored a 5 page report with additional appendices to share study findings with team and stakeholders. Synthesized 15 participants’ worth of data from moderated user interviews to reveal study insights. Facilitated meetings with stakeholders to advocate for research while balancing business goals with user needs.

Design Project Lead

APIFM (Asian Pacific Islander Forward Movement)Oct 2021 - Jun 2022 • 9 mosPartnered with nonprofit liaisons to build a farm to table marketplace, impacting 10,000+ underserved community members by making fresh, Asian produce more accessible. Directed 3 team members in designing a mobile app from 0 to 1, ensuring unique client needs were met. Oversaw design vision and prioritized designs, creating a cross-functional team environment with developers.

Education

UCLA

Bachelor's degree, Cognitive Science2018 - 2022

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