
Monica Serreon
Strategic Leader in Operational Excellence & Project Success | Operations & Marketing Strategy Expert | Advanced Mailchimp Specialist | Dedicated Volunteer Advocate
Summary of Skills and Career Highlights:
Operations Management:
Demonstrated over 3 years of expertise in remote operations management within a digital marketing and website flipping agency.
Proficient in optimizing workflow efficiency and productivity through tools like Toggl and Hubstaff.
Utilized collaboration software such as Google Workspace and communication tools like Google Meet and Loom to foster seamless team communication and collaboration.
Experience in client success management using CRM tools like HubSpot to enhance client relationships and drive business growth.
Project Management:
Possess over 4 years of experience in project management across diverse industries.
Skilled in utilizing project management tools such as Trello, Asana, or Monday.com for streamlined task organization and collaboration.
Leveraged Google Workspace alongside platforms like Slack, Microsoft Teams, or Zoom for seamless communication and real-time collaboration across distributed teams.
Contributed to efficient project delivery and client satisfaction.
SEO/SMM/Content Writing/Marketing:
Over 5 years of hands-on experience in digital content writing and marketing.
Executed SEO marketing action plans for 13 websites across different niches, specializing in CRO (Conversion Rate Optimization).
Implemented various social media strategy initiatives aimed at driving sales and enhancing client relationships on platforms like Facebook, LinkedIn, and Pinterest.
Leveraged Canva for visually appealing designs and Mailchimp for crafting and delivering successful newsletters tailored to different brands, effectively engaging and retaining subscribers.
People and Recruitment/Talent Management:
Experienced in steering teams across a 3-year tenure in Operations and implementing a highly successful internal Leadership Development program.
Skilled in recruiting top-tier talent and building and leading various departmentsincluding Marketing, SEO, Web Development, Client Success, and Writersin startup environments.
Ensured alignment with organizational objectives under my supervision.
Creative Media Production:
Possess almost 6 years of expertise as a Creative Media Producer (scriptwriter, production manager, and video editor) for broadcast, including film, feature, or documentary.
Directed, wrote, and produced a short film for online and TV, garnering 5,061,062 views on YouTube.
Similar Pangeans
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Members of our team are available to help you speed through the hiring process.
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Strategic Leader in Operational Excellence & Project Success | Operations & Marketing Strategy Expert | Advanced Mailchimp Specialist | Dedicated Volunteer Advocate
Summary of Skills and Career Highlights:
Operations Management:
Demonstrated over 3 years of expertise in remote operations management within a digital marketing and website flipping agency.
Proficient in optimizing workflow efficiency and productivity through tools like Toggl and Hubstaff.
Utilized collaboration software such as Google Workspace and communication tools like Google Meet and Loom to foster seamless team communication and collaboration.
Experience in client success management using CRM tools like HubSpot to enhance client relationships and drive business growth.
Project Management:
Possess over 4 years of experience in project management across diverse industries.
Skilled in utilizing project management tools such as Trello, Asana, or Monday.com for streamlined task organization and collaboration.
Leveraged Google Workspace alongside platforms like Slack, Microsoft Teams, or Zoom for seamless communication and real-time collaboration across distributed teams.
Contributed to efficient project delivery and client satisfaction.
SEO/SMM/Content Writing/Marketing:
Over 5 years of hands-on experience in digital content writing and marketing.
Executed SEO marketing action plans for 13 websites across different niches, specializing in CRO (Conversion Rate Optimization).
Implemented various social media strategy initiatives aimed at driving sales and enhancing client relationships on platforms like Facebook, LinkedIn, and Pinterest.
Leveraged Canva for visually appealing designs and Mailchimp for crafting and delivering successful newsletters tailored to different brands, effectively engaging and retaining subscribers.
People and Recruitment/Talent Management:
Experienced in steering teams across a 3-year tenure in Operations and implementing a highly successful internal Leadership Development program.
Skilled in recruiting top-tier talent and building and leading various departmentsincluding Marketing, SEO, Web Development, Client Success, and Writersin startup environments.
Ensured alignment with organizational objectives under my supervision.
Creative Media Production:
Possess almost 6 years of expertise as a Creative Media Producer (scriptwriter, production manager, and video editor) for broadcast, including film, feature, or documentary.
Directed, wrote, and produced a short film for online and TV, garnering 5,061,062 views on YouTube.
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Book a Call
Similar Pangeans
Grace Okunlola
Michelle Williams
C
Christina Pham
kayla robison
Monica Serreon
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Book a Call
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