Top Talent like Nadia are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Nadia Mohamed

Community Manager • Product Marketing Manager • Email Marketing Specialist • Abu Dhabi, Abu Dhabi, AE • Open to relocation
Interpersonal skills
Resume Writing
Microsoft Word
Written Communication
Ghost Writing
Script Editing
Hospitality
Intercultural Communication
Customer Relationship Management
Writing
Community Management
Community Building
Emails
Customer Service
Email Support
Available for hire fromNegotiable
Full-Time Roles
Boost Your Business with Expert Email Marketing, Product Promotions & Community Management Services!
A skill professional specializing in email marketing, community management, and product promotion. with a strong background in administration, customer service and story telling, i craft campaigns that build authentic connections and drive results. my expertise in organization management, and brand alignment ensures impactful marketing tailored to your audience. Lets create meaningful experiences together!

Work History

C

Ambassador

Cloud SpacesFull-time EmployeeClient Communication: Respond promptly and professionally to client inquiries, providing accurate information on bookings, availability, pricing, and additional services through email and phone. Customer Engagement: Maintain a low ratio of unanswered calls while systematically logging and managing leads from multiple channels to ensure a seamless client experience. Information Management: Keep precise records of client interactions, bookings, and correspondence using appropriate tools, ensuring data integrity and easy accessibility. Knowledgeable Support: Stay updated on company products, services, and policies to addressing inquiries effectively and provide tailored solutions to client needs. KYC Compliance: Oversee and manage Know Your Customer (KYC) processes to ensure compliance with all relevant legal and regulatory standards. Confidentiality: Safeguard sensitive documents, files, and data, ensuring strict adherence to confidentiality and data protection protocols. Collaboration: Partner with marketing and sales teams to promote office spaces, attract new clients, and participate in presentations, negotiations, and retention efforts. Payment Monitoring: Track outstanding balances, follow up with clients for prompt payments,and ensure financial processes align with company standards. Billing Accuracy: Generate and review accurate invoices for services rendered, verifying all billing data for completeness and compliance before submission. Transaction Processing: Efficiently receive and process large client payments, adhering to established procedures to ensure accuracy and security.
2

Client Relations Coordinator

25 Hours Hotel Full-time EmployeeJan 2016 - Jan 2024 • 8 yrs 1 moManaged over 100 daily inquiries, showcasing exceptional interpersonal and communication skills while building trust and rapport with clients and stakeholders. Responded to emails, handled calls, and maintained consistent, timely updates to ensure smooth service delivery, directly increasing customer satisfaction. Trained team members on hospitality systems, demonstrating expertise in on-boarding, talent development, and operational processes. Provided swift problem-solving and decision-making, addressing challenges effectively while maintaining a professional and customer-centric approach. Processed new bookings and cancellations, reflecting proficiency in data management, accuracy,and operational software (Opera Software expertise). Collaborated with cross-functional teams, including management, housekeeping, and maintenance staff, to ensure seamless service delivery. Built personalized client relationships, fostering loyalty. Consistently adhered to company policies while maintaining high standards of performance,emphasizing attention to detail and commitment to compliance, such as safeguarding sensitive client data. Proactively optimized client bookings to maximize room occupancy, demonstrating the ability to manage priorities and align with business goals. Supervised financial transactions, ensuring accuracy, accountability, and adherence to established processes.

Education

T

Toi Ohomai Institute of Technology

Bachelor's Degree, Nursing

Similar Pangeans

J

Juliet Odumbe

Driven and ambitious, leveraging creativity and analytical skills to solve challenges. Innovative problem solver, adaptable team player, and committed
Copywriting • Graphic Design • Customer Success • Nairobi, Nairobi County, KE

Sitty Norlailah Dimangadap

Outreach Specialist | Virtual Assistant | Chat support | Customer Service | Email Marketing
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Oluwagbenga Ogundare

Email Marketing (CRM Specialist): Gohighlevel | Klaviyo | Hubspot | Clickfunnels Focused on helping CREDIT REPAIR | REAL ESTATE | DIGITAL AGENCIES | BUSINESS FUNDING & Others Grow in Sales and Leads.
Email Marketing • 7 years of exp. • New York, NY, US

Kimberly Bailey

*Customer Service *Social Media Evaluator *Sales and Marketing *Data Entry *Editing
Customer Success • Field Sales & Marketing • Social Media Marketing • 10 years of exp. • New Orleans, LA, US

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Boost Your Business with Expert Email Marketing, Product Promotions & Community Management Services!
A skill professional specializing in email marketing, community management, and product promotion. with a strong background in administration, customer service and story telling, i craft campaigns that build authentic connections and drive results. my expertise in organization management, and brand alignment ensures impactful marketing tailored to your audience. Lets create meaningful experiences together!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

J

Juliet Odumbe

Driven and ambitious, leveraging creativity and analytical skills to solve challenges. Innovative problem solver, adaptable team player, and committed
Copywriting • Graphic Design • Customer Success • Nairobi, Nairobi County, KE

Sitty Norlailah Dimangadap

Outreach Specialist | Virtual Assistant | Chat support | Customer Service | Email Marketing
Email Marketing • PH

Oluwagbenga Ogundare

Email Marketing (CRM Specialist): Gohighlevel | Klaviyo | Hubspot | Clickfunnels Focused on helping CREDIT REPAIR | REAL ESTATE | DIGITAL AGENCIES | BUSINESS FUNDING & Others Grow in Sales and Leads.
Email Marketing • 7 years of exp. • New York, NY, US

Kimberly Bailey

*Customer Service *Social Media Evaluator *Sales and Marketing *Data Entry *Editing
Customer Success • Field Sales & Marketing • Social Media Marketing • 10 years of exp. • New Orleans, LA, US

Top Talent like Nadia are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Nadia Mohamed

Community Manager • Product Marketing Manager • Email Marketing Specialist • Abu Dhabi, Abu Dhabi, AE • Open to relocation
Interpersonal skills
Resume Writing
Microsoft Word
Written Communication
Ghost Writing
Script Editing
Hospitality
Intercultural Communication
Customer Relationship Management
Writing
Community Management
Community Building
Emails
Customer Service
Email Support
Available for hire fromNegotiable
Full-Time Roles

Work History

C

Ambassador

Cloud SpacesFull-time EmployeeClient Communication: Respond promptly and professionally to client inquiries, providing accurate information on bookings, availability, pricing, and additional services through email and phone. Customer Engagement: Maintain a low ratio of unanswered calls while systematically logging and managing leads from multiple channels to ensure a seamless client experience. Information Management: Keep precise records of client interactions, bookings, and correspondence using appropriate tools, ensuring data integrity and easy accessibility. Knowledgeable Support: Stay updated on company products, services, and policies to addressing inquiries effectively and provide tailored solutions to client needs. KYC Compliance: Oversee and manage Know Your Customer (KYC) processes to ensure compliance with all relevant legal and regulatory standards. Confidentiality: Safeguard sensitive documents, files, and data, ensuring strict adherence to confidentiality and data protection protocols. Collaboration: Partner with marketing and sales teams to promote office spaces, attract new clients, and participate in presentations, negotiations, and retention efforts. Payment Monitoring: Track outstanding balances, follow up with clients for prompt payments,and ensure financial processes align with company standards. Billing Accuracy: Generate and review accurate invoices for services rendered, verifying all billing data for completeness and compliance before submission. Transaction Processing: Efficiently receive and process large client payments, adhering to established procedures to ensure accuracy and security.
2

Client Relations Coordinator

25 Hours Hotel Full-time EmployeeJan 2016 - Jan 2024 • 8 yrs 1 moManaged over 100 daily inquiries, showcasing exceptional interpersonal and communication skills while building trust and rapport with clients and stakeholders. Responded to emails, handled calls, and maintained consistent, timely updates to ensure smooth service delivery, directly increasing customer satisfaction. Trained team members on hospitality systems, demonstrating expertise in on-boarding, talent development, and operational processes. Provided swift problem-solving and decision-making, addressing challenges effectively while maintaining a professional and customer-centric approach. Processed new bookings and cancellations, reflecting proficiency in data management, accuracy,and operational software (Opera Software expertise). Collaborated with cross-functional teams, including management, housekeeping, and maintenance staff, to ensure seamless service delivery. Built personalized client relationships, fostering loyalty. Consistently adhered to company policies while maintaining high standards of performance,emphasizing attention to detail and commitment to compliance, such as safeguarding sensitive client data. Proactively optimized client bookings to maximize room occupancy, demonstrating the ability to manage priorities and align with business goals. Supervised financial transactions, ensuring accuracy, accountability, and adherence to established processes.

Education

T

Toi Ohomai Institute of Technology

Bachelor's Degree, Nursing

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.