Naomi Lee

Social Media Marketing Specialist • Content Marketing Manager • Customer Success Manager • New York, NY, US

Creative Marketing

Community Outreach

Available for hire fromNegotiable

Contracts

Full-Time Roles

Creative content creator with a passion for storytelling and bringing brands to life

Creative, fast-paced, and always curious. Six years of proven experience in content creation, social media, and customer success. I've held 8+ internships and various freelance opportunities to bring brands to life. When I'm not working, I'm hobby-ing: reading, drumming, kickboxing, and weightlifting.

Projects

Vlog: Chinatown Food Crawl ft. Cyasoon

As part of my freelance work for Cyasoon, an up and coming friendship-making app based in NYC, I create long-form videos like this one. I used editing softwares such as iMovie, Canva, and CapCut.See More

Vlog: Exploring Park Slope NYC ft. Cyasoon

Vlog: Exploring UES ft. Cyasoon

Vlog: Holiday Festivities in NYC ft. Cyasoon

Short-Form Video: Chinatown Food Crawl

As part of my contract work for Cyasoon, an up and coming friendship-making app based in NYC, I created a Chinatown food crawl video with 13k+ views, 185 saves, and 205 shares.See More

Short-Form Video: Fashion Vid ft. Hours Hoodie

I created a short-form fashion video that generated 25k+ views, 76 saves, and 36 shares.

Work History

Marketing Intern

Museum of Chinese in AmericaJun 2018 - Aug 2018 • 3 mos- Formulated 3+ new digital marketing strategies for Facebook and Instagram to promote 5+ exhibitions/events - Supervised 5+ collaborations with neighborhood art organizations and groups by designing flyers, email/phone marketing and outreaches - Spearheaded a brand-new pilot project Game On! Teen Game Club by performing outreaches as well as social media marketing and increased attendance by 75%

Marketing And Public Relations Intern

strangeloveJun 2019 - Sep 2019 • 4 mos- Broadcasted brand awareness with creative content for the Instagram story and feed resulting in an increase of 200+ followers and 100+ profile visits - Co-strategized 3+ approaches to market the launch of a new fragrance, Fall Into Stars, with engaging stories, highlights and posts - Worked closely with the CEO and VP and maintained operations and partnerships by managing inventory, tracking 15+ orders and handling 15+ invoices

Co-Content Creator

Grace Street CaféSep 2018 - Apr 2020 • 1 yr 8 mos- Designed creative content and write outstanding copy to stimulate Instagram follower engagement by utilizing hashtags, posting quality content and interesting stories by 2,500+ profile visits and 4,000+ followers - Coordinated and attended 15+ collaborations with food bloggers and lifestyle influencers to review and promote new items - Participated in Instagram TV Mukbang filming to educate viewers on Korean culture and new menu items (IG: @gracestreetcafe)

Content Marketing Coordinator

TRIBEMay 2020 - Jun 2020 • 2 mos- Organized and published content across 3+ platforms, including email, social media and website - Oversaw, planned and wrote 2+ weekly blog posts for the digital marketing community - Created 6+ weekly engaging posts/content on LinkedIn and Instagram to ensure a strong brand awareness

Social Media Analyst

Dive ChatMay 2020 - Jul 2020 • 3 mos- Executed, researched and analyzed 3+ marketing campaigns weekly alongside the team - Tracked performance data across 3+ social media platforms and identify new opportunities and campaign ideas - Worked closely with Social Media Manager to create weekly Social Media Reports to share performance and analysis of social media content to Chief Officers

Creative Director & Podcaster

sup, babe? & DJ Nicole RoseMay 2020 - Aug 2020 • 4 mos- Strategized creative and visual branding across Sup, Babe? (podcast) Instagram and YouTube - Coordinated and worked directly with the founder to brainstorm weekly 3+ campaigns and podcast material - Wrote copy, design graphic and lays out the whole content strategy to ensure fulfillment of the mission

Marketing Manager

Project SnapshotMay 2020 - Aug 2020 • 4 mos- Ensured fulfillment of the mission of the organization by establishing 4+ brand assets - Responsible for planning, development, and implementation of both internal and external weekly 4+ marketing strategies and public relations activities - Executed weekly 3+ social media campaigns alongside the Marketing and Public Relations team via all social media channels and website - Analyze and track data analytics weekly to ensure strong content engagement

Ambassador Program Coordinator

Project SnapshotAug 2020 - Sep 2020 • 2 mos- Coordinated with the marketing team for social media promotions, marketing strategies and PR projects for 20 ambassadors - Created a diverse, inclusive, and professional growth-focused community through weekly open discussion meetings and a leaderboard system - Assisted in the professional development of the ambassadors through open forums and growth projects on a weekly basis

Community Moderator

CodenameNov 2020 - May 2022 • 1 yr 7 mos- Took lead on community management such as responding to 1000+ weekly customer support messages, ensuring users are comfortable and safe when using the app - Set, planned and implemented new strategies weekly to streamline community management workflow - Worked closely with the CEO to monitor, track and report weekly customer feedback

Social Media and Influencer Marketing Intern

Riddle and BloomJun 2022 - Aug 2022 • 3 mos- Create strategy, optimization suggestions and creating/curating content for Instagram, Tiktok, Snapchat, Youtube, Pinterest, Twitter and Facebook to reach business objectives and goals - Build micro-influencer and macro-influencer network by sourcing and recruiting 200+ influencers to the Riddle and Bloom network/assist with influencer marketing relations via CreatorIQ - Work very closely on Prime Student social handles

Social Marketing Intern

Milk MakeupJun 2022 - Sep 2022 • 4 mos- Brainstormed and created 4+ social content concepts for Instagram and TikTok as well as present new trend ideas weekly - Supported marketing team on Instagram, TikTok and Pinterest social strategy and content sourcing - Generated and analyzed monthly snapshot reports including analytics, insights and action items

Social Platform Development Intern

Milk MakeupSep 2022 - Dec 2022 • 4 mos- Finalized and distributed Pinterest mini-strategy with cross-functional teams - Created long-term Pinterest social strategy with auditing and SWOT exercise - Generated and analyzed monthly snapshot reports including analytics, insights and action items

Customer Advocacy Intern

AlteryxJun 2023 - Sep 2023 • 4 mos- Participated and led 10+ customer calls to onboard customers into our Innovator Program - Conducted outreach to 200+ Account Executives and gathered 10+ customer success stories - Spearheaded a customer-influencer program consisting of 25+ customers

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