Top Talent like Natalie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Natalie Joy

Graphic Designer
Business Analysis
Podcasting
CRM
Leadership
Networking
WordPress
Digital Media
Available for hire fromNegotiable
Contracts
Happiness Engineer | Client Success Specialist & Team Coordination at Automattic
As a Happiness Engineer at Automattic, I am part of a global team dedicated to democratizing publishing and making the web a better place. We guide and support users on WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. Our mission is to empower individuals and organizations to inspire and teach others, energize movements, provide services, share art, create communities, and express themselves using our tools. We’re here 24/7, offering support through live chat, email, forums, webinars, and online courses to meet users wherever they are on their journey. With experience in client support management, customer success, digital marketing, and risk analysis, I am equipped to handle diverse challenges in the tech and media industries. In addition to roles spanning WordPress, digital marketing, and customer success, I bring a passion for team coordination and cross-functional collaboration to deliver exceptional customer outcomes.

Projects

Web Designer (Freelance)

Self-taught in WordPress and Wix design fundamentals to deliver responsive, user-friendly websites for clients. Continued professional development with courses in Web Development and WordPress Business Websites.See More

Football Blogger & Podcaster

Wrote breaking news and commentary as a Liverpool Offside Team Blogger (SB Nation), appearing on third-party media programs. Hosted podcasts and produced content for Anfield Road Wools, including website design and marketing material creation.See More

Work History

A

Happiness Engineer

AutomatticRemote Happiness Engineer supporting users on WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more through live chat, email, forums, webinars, and online courses.
A

Happiness Engineer & Team Coordinator

AutomatticRemote Happiness Engineer and Team Coordinator at Automattic, supporting WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more while coordinating cross-functional teams and initiatives.
A

Customer Success Manager

AlchemyApr 2019 - Sep 2019 • 6 mosRemote customer success management at Alchemy.
C

Client Support Manager

Cap-H Technologies (Pty) LtdMay 2018 - Dec 2020 • 2 yrs 8 mosManaged client support remotely for Cap-H Technologies.
H

Digital Marketing Specialist

Holistic Advance Human Capital Development (Pty) LtdOct 2017 - Apr 2018 • 7 mosRemote digital marketing specialist for Holistic Advance Human Capital Development.
R

Campaign Support Specialist

Recruitment CompanyFeb 2017 - Jul 2017 • 6 mosCampaign support specialist in Cape Town Area, South Africa.
A

Seller Support Associate

Amazon UKJul 2016 - Jan 2017 • 7 mosSeller support associate located in Cape Town Area, South Africa, for Amazon UK.
S

Business Development Manager

Sompisi IT Solutions (PTY) LtdDec 2015 - Jun 2016 • 7 mosManaged business development for Sompisi IT Solutions in Cape Town, South Africa.
P

Risk Analyst

Prodigy FinanceMay 2015 - Sep 2015 • 5 mosRisk analysis for Prodigy Finance in Gardens, Cape Town.
I

Client Support Associate

Investec Asset ManagementOct 2012 - Apr 2015 • 2 yrs 7 mosClient support associate in Cape Town for Investec Asset Management.
G

Communications Specialist

Glacier Financial SolutionsOct 2010 - Sep 2012 • 2 yrsCommunications specialist in Durbanville for Glacier Financial Solutions.

Education

U

University of the Western Cape

Bachelor of Arts (B.A.), Communication and Media Studies2001 - 2002
C

Cape Peninsula University of Technology

Engineer's degree, Communication, Journalism, and Related Programs2000 - 2001
T

The Settlers High School

Foundation degree, High School/Secondary Diplomas and Certificates1995 - 1999

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Happiness Engineer | Client Success Specialist & Team Coordination at Automattic
As a Happiness Engineer at Automattic, I am part of a global team dedicated to democratizing publishing and making the web a better place. We guide and support users on WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. Our mission is to empower individuals and organizations to inspire and teach others, energize movements, provide services, share art, create communities, and express themselves using our tools. We’re here 24/7, offering support through live chat, email, forums, webinars, and online courses to meet users wherever they are on their journey. With experience in client support management, customer success, digital marketing, and risk analysis, I am equipped to handle diverse challenges in the tech and media industries. In addition to roles spanning WordPress, digital marketing, and customer success, I bring a passion for team coordination and cross-functional collaboration to deliver exceptional customer outcomes.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Natalie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Natalie Joy

Graphic Designer
Business Analysis
Podcasting
CRM
Leadership
Networking
WordPress
Digital Media
Available for hire fromNegotiable
Contracts

Projects

Web Designer (Freelance)

Self-taught in WordPress and Wix design fundamentals to deliver responsive, user-friendly websites for clients. Continued professional development with courses in Web Development and WordPress Business Websites.

Football Blogger & Podcaster

Wrote breaking news and commentary as a Liverpool Offside Team Blogger (SB Nation), appearing on third-party media programs. Hosted podcasts and produced content for Anfield Road Wools, including website design and marketing material creation.

Work History

A

Happiness Engineer

AutomatticRemote Happiness Engineer supporting users on WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more through live chat, email, forums, webinars, and online courses.
A

Happiness Engineer & Team Coordinator

AutomatticRemote Happiness Engineer and Team Coordinator at Automattic, supporting WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more while coordinating cross-functional teams and initiatives.
A

Customer Success Manager

AlchemyApr 2019 - Sep 2019 • 6 mosRemote customer success management at Alchemy.
C

Client Support Manager

Cap-H Technologies (Pty) LtdMay 2018 - Dec 2020 • 2 yrs 8 mosManaged client support remotely for Cap-H Technologies.
H

Digital Marketing Specialist

Holistic Advance Human Capital Development (Pty) LtdOct 2017 - Apr 2018 • 7 mosRemote digital marketing specialist for Holistic Advance Human Capital Development.
R

Campaign Support Specialist

Recruitment CompanyFeb 2017 - Jul 2017 • 6 mosCampaign support specialist in Cape Town Area, South Africa.
A

Seller Support Associate

Amazon UKJul 2016 - Jan 2017 • 7 mosSeller support associate located in Cape Town Area, South Africa, for Amazon UK.
S

Business Development Manager

Sompisi IT Solutions (PTY) LtdDec 2015 - Jun 2016 • 7 mosManaged business development for Sompisi IT Solutions in Cape Town, South Africa.
P

Risk Analyst

Prodigy FinanceMay 2015 - Sep 2015 • 5 mosRisk analysis for Prodigy Finance in Gardens, Cape Town.
I

Client Support Associate

Investec Asset ManagementOct 2012 - Apr 2015 • 2 yrs 7 mosClient support associate in Cape Town for Investec Asset Management.
G

Communications Specialist

Glacier Financial SolutionsOct 2010 - Sep 2012 • 2 yrsCommunications specialist in Durbanville for Glacier Financial Solutions.

Education

U

University of the Western Cape

Bachelor of Arts (B.A.), Communication and Media Studies2001 - 2002
C

Cape Peninsula University of Technology

Engineer's degree, Communication, Journalism, and Related Programs2000 - 2001
T

The Settlers High School

Foundation degree, High School/Secondary Diplomas and Certificates1995 - 1999

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.