Nicole F.

UX Designer

Product Designer

User Researcher

Jersey City, NJ, US

Figma

Product Design

User Research

UI/UX Design

Available for hire fromNegotiable

Contracts

Senior UX Researcher/Product Designer with extensive experience leading end-to-end research and design for enterprise and SaaS (both B2B and B2C).

My professional focus is on front end UX research and design, which includes: *Design team management (remote) *Business Analysis (requirements and discovery) *User Research (qualitative and quantitative) *Information Architecture (structure) *Interaction Design (wireframes/prototypes) *Accessibility (WCAG 2.1+ Level AA) *Generative/Agentic AI *Predictive Analytics *UI Design/ Design Systems (Figma)

Work History

Sr. User Experience (UX) Researcher/Designer

IndeedLeading UX research and design initiatives for internal marketing platforms, financial dashboards, trust and safety measures, and growth marketing experiments. Collaborating cross-functionally with product, engineering, and data teams to identify user needs, define product requirements, and design intuitive, data-informed solutions. Conducting qualitative and quantitative user research to inform iterative design processes. Creating wireframes, prototypes, and high-fidelity mockups, driving measurable improvements in user engagement and operational efficiency across tools supporting campaign management, budgeting, and performance tracking. Experimenting with generative and agentic AI tools to consolidate workflows and develop more efficient processes.

Sr. Product Designer

Invoice Cloud, Inc.Sep 2019 - Aug 2024 • 5 yrsLed end-to-end UX research and design for a suite of EBPP (invoicing/payments) financial products with an average of 6 million users per month. Managing the entire front end design process from business analysis through to UI design handoff, in an Agile context. Set up and governed a design system component library, visual design standards, and liaised with developers for backend implementation. Developed a research practice, managing all research for B2B and B2C sides. Inserted mobile optimization into legacy products. Mentored junior designers and contractors.

Lead UX Designer

AT&TMay 2021 - Apr 2024 • 3 yrsResponsible for inventory and vetting of components for enterprise applications, design and documentation of standards in Figma, and translation into code snippets. Managed end-to-end research and UX/UI design for web, responsive, and native iOS enterprise applications. Collaborated with multiple scrum teams in Agile.

Education

University of Colorado Boulder

Bachelor of Arts, Psychology

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