Top talent is on Pangea
You are viewing Omer's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.Omer Shaaeldin
Product Manager • Growth Product Manager • New York, NY, US
Product Strategy
Cross-functional collaboration
Product Management
Innovation-obsessed PM with experience solving problems in the B2C, B2B, and B2E spaces, working cross functionally to tackle customer needs.
Product Manager dedicated to empowering users with smarter digital experiences through seamless integrations with their connected devices and services. Worked extensively on conversational interfaces through chatbots, voice assistants, and the underlying SDKs, knowledgebases, and APIs that power them!
Work History
T
Product Manager
TELUSMar 2018 - Jan 2022 • 3 yrs 11 mosSummary: TELUS Communications is a leading Canadian telecom operator with services in Wireline, Wireless, TV, Smart Home Security, & Health services. I served as Product Manager on the Emerging Products team. Tasked with driving new innovative products and features that tied our services together, I piloted and then led the Smart Home voice portfolio of services (Google Assistant, Amazon Alexa) featured at Google I/O and the Amazon Alexa store. In addition, I served as Business prime for an API gateway, building the roadmap of features and capabilities to support our B2C, B2B, and B2E partners. Key Achievements: • Led multi-year product strategy and development for smart home voice assistant, growing to 80K+ install base and 20K+ monthly active users in nascent voice space. Featured at Google I/O and on the Amazon Alexa-store • Launched global-first unified Alexa app enabling voice control of unified TV, Wi-Fi, and Smart Home Security working cross functionally with engineering, marketing, legal, privacy, and customer support teams • Scaled internal enterprise API gateway supporting 500 APIs, 10K+ applications, and ~ $50M in annual revenue; liaised with stakeholders to prioritize platform features, capabilities and advocated to internal teams • Tested, analyzed, and iterated new revenue and cost-focused features in voice – contributing modest but growing $17K monthly from incremental video on demand sales and avoided call-center calls • Drafted revamped requirements for overhauled back-end Rewards platform, shifting to real-time RESTFUL APIs from batched FTP processes, dramatically improving offer flexibility, speed, and database reliability. Handed-off product portfolio alongside 2-year feature roadmap that directly resulted in 3 Loyalty360 industry awards • Pitched and prototyped several PoCs including Augmented Reality storefront in reaction to COVID store closures, providing a new real estate touchpoint for customers to engage with our brand and servicesT
Product Marketing Manager
TELUSMar 2015 - Feb 2018 • 3 yrsSummary: TELUS Communications is a leading Canadian telecom operator with services in Wireline, Wireless, TV, Smart Home Security, & Health services. I served in several different capacities in marketing, beginning with support processes, to retail operations, to Data & Roaming Upsell, slowly growing closer and closer to critical business revenue drivers. Highlights included launching new SMS and App-based data purchase flows based on usage triggers, resulting in an incremental $15M in the first year. Building on this 'moment of truth upsell,' I launched airport geo-fenced Roaming upsell messages, increasing our adoption of roaming products 50% YoY. Key Achievements: • Designed customer experience for mobile data upsell pilot, analyzed learnings, and created campaign targeting recommendations directly resulting in incremental ~$15M data revenue YoY • Contributed $750K ARR with launch of app data step-ups, leveraging A/B testing to optimize offer presentment • Redesigned roaming adoption strategy, pivoting from stale outbound emails to contextual ‘moment before travel’ in-airport location-aware messages, increasing roaming plan adoption 50% YoY to 1ML
Digital Product Manager
Ladder 2 Rise (Volunteership)Mar 2020 - Mar 2023 • 3 yrs 1 moLadder 2 Rise is a Toronto-based non-profit working towards empowering you with need with career, mentorship, and job placement services. Through a bespoke website and platform that enables guardians, community partners (school councilors, children's agencies, and government agencies), and corporate partners to contribute in-kind to their local communities. Key Achievements: • Led development of website platform, including drafting requirements, wireframes, UI/UX mock-ups, and UAT testing offering user-authenticated event management, mentorship matching, and job placement functionality • Pitched & raised $120K in partnerships directly due to digital experience value prop, supporting 350 youthB
Junior Analyst
Bell MobilityAug 2013 - Sep 2014 • 1 yr 2 mos• Awarded Top Performer Distinction as an intern for leadership and analytical contributions • Analyzed demographic and customer traffic patterns for competitor national brand launchHow Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
Innovation-obsessed PM with experience solving problems in the B2C, B2B, and B2E spaces, working cross functionally to tackle customer needs.
Product Manager dedicated to empowering users with smarter digital experiences through seamless integrations with their connected devices and services. Worked extensively on conversational interfaces through chatbots, voice assistants, and the underlying SDKs, knowledgebases, and APIs that power them!
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top talent is on Pangea
You are viewing Omer's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.Omer Shaaeldin
Product Manager • Growth Product Manager • New York, NY, US
Product Strategy
Cross-functional collaboration
Product Management
Work History
T
Product Manager
TELUSMar 2018 - Jan 2022 • 3 yrs 11 mosSummary: TELUS Communications is a leading Canadian telecom operator with services in Wireline, Wireless, TV, Smart Home Security, & Health services. I served as Product Manager on the Emerging Products team. Tasked with driving new innovative products and features that tied our services together, I piloted and then led the Smart Home voice portfolio of services (Google Assistant, Amazon Alexa) featured at Google I/O and the Amazon Alexa store. In addition, I served as Business prime for an API gateway, building the roadmap of features and capabilities to support our B2C, B2B, and B2E partners. Key Achievements: • Led multi-year product strategy and development for smart home voice assistant, growing to 80K+ install base and 20K+ monthly active users in nascent voice space. Featured at Google I/O and on the Amazon Alexa-store • Launched global-first unified Alexa app enabling voice control of unified TV, Wi-Fi, and Smart Home Security working cross functionally with engineering, marketing, legal, privacy, and customer support teams • Scaled internal enterprise API gateway supporting 500 APIs, 10K+ applications, and ~ $50M in annual revenue; liaised with stakeholders to prioritize platform features, capabilities and advocated to internal teams • Tested, analyzed, and iterated new revenue and cost-focused features in voice – contributing modest but growing $17K monthly from incremental video on demand sales and avoided call-center calls • Drafted revamped requirements for overhauled back-end Rewards platform, shifting to real-time RESTFUL APIs from batched FTP processes, dramatically improving offer flexibility, speed, and database reliability. Handed-off product portfolio alongside 2-year feature roadmap that directly resulted in 3 Loyalty360 industry awards • Pitched and prototyped several PoCs including Augmented Reality storefront in reaction to COVID store closures, providing a new real estate touchpoint for customers to engage with our brand and servicesT
Product Marketing Manager
TELUSMar 2015 - Feb 2018 • 3 yrsSummary: TELUS Communications is a leading Canadian telecom operator with services in Wireline, Wireless, TV, Smart Home Security, & Health services. I served in several different capacities in marketing, beginning with support processes, to retail operations, to Data & Roaming Upsell, slowly growing closer and closer to critical business revenue drivers. Highlights included launching new SMS and App-based data purchase flows based on usage triggers, resulting in an incremental $15M in the first year. Building on this 'moment of truth upsell,' I launched airport geo-fenced Roaming upsell messages, increasing our adoption of roaming products 50% YoY. Key Achievements: • Designed customer experience for mobile data upsell pilot, analyzed learnings, and created campaign targeting recommendations directly resulting in incremental ~$15M data revenue YoY • Contributed $750K ARR with launch of app data step-ups, leveraging A/B testing to optimize offer presentment • Redesigned roaming adoption strategy, pivoting from stale outbound emails to contextual ‘moment before travel’ in-airport location-aware messages, increasing roaming plan adoption 50% YoY to 1ML
Digital Product Manager
Ladder 2 Rise (Volunteership)Mar 2020 - Mar 2023 • 3 yrs 1 moLadder 2 Rise is a Toronto-based non-profit working towards empowering you with need with career, mentorship, and job placement services. Through a bespoke website and platform that enables guardians, community partners (school councilors, children's agencies, and government agencies), and corporate partners to contribute in-kind to their local communities. Key Achievements: • Led development of website platform, including drafting requirements, wireframes, UI/UX mock-ups, and UAT testing offering user-authenticated event management, mentorship matching, and job placement functionality • Pitched & raised $120K in partnerships directly due to digital experience value prop, supporting 350 youthB
Junior Analyst
Bell MobilityAug 2013 - Sep 2014 • 1 yr 2 mos• Awarded Top Performer Distinction as an intern for leadership and analytical contributions • Analyzed demographic and customer traffic patterns for competitor national brand launchHow Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Pangea empowers fractional work across the world for marketing and design roles.
Hiring on PangeaPangea for ClientsPricingJob Description Generator
About PangeaOur MissionPangea BlogFrequently Asked Questions