Top talent is on Pangea

You are viewing Onisha's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Onisha Roman

Customer Success Manager • Operations Manager • Project Manager • Atlanta, GA, US
Communication
Compliance
Client Management
Available for hire fromNegotiable
Full-Time Roles
Contracts
Passionate and intuitive client success manager with experience in project development and process improvement.
Experienced Client Success and Project Manager. Learning complex information and new software quickly comes naturally to me. I have a high degree of empathy and communication and have a passion for client satisfaction. I am able to quickly identify solutions and happily create organized and easy-to-understand procedural manuals even for complex processes. When I'm not working, I'm sewing for private clients.

Projects

Project Manager for Fulton County SAFE Program

Project Manager for Fulton County SAFE program. "Developed by Fulton County Commissioner Khadijah Abdur-Rahman, with the assistance of Chief Magistrate Judge Cassandra Kirk, the program is designed to be a “fast-track” system in identifying renters facing eviction at the final stages." Responsible for creating processes and procedures and managing cases within the Emergency Rental Assistance Program and the Fulton County Magistrate Court to assist tenants and landlords in expedited payments to prevent active eviction or assist in finding and funding alternative housing to prevent homelessness. Worked closely with our internal team of 10 case managers, tenants, landlords, Judges, Lawyers, and the Sheriff's department.See More

Work History

F

Team Lead

Fulton County Emergency Rental Assistance Program Feb 2021 - May 2022 • 1 yr 4 mosTeam lead for federally funded Emergency Rental Assistance Program for Futon County. Worked with the Deputy Director of Human Services to develop program operations tasked with distributing over $18 million to hundreds of residents to prevent homelessness. Create and maintain systems of operation, training, and reference documents. Develop, manage, and lead the onboarding process for 50+ new hires. Facilitate weekly training sessions. Create and lead training programs to onboard out-of-state consulting firm P&G. Project manager for SAFE program created by Commissioner Khadijah Abdur-Rhaman to work directly with the Chief Magistrate Court Judge, court judges, lawyers, landlords, tenants, Sheriffs, and hotels to prevent evictions or assist in securing temporary housing.
F

Call Center Registration Specialist

Fulton County ElectionsJun 2020 - Feb 2021 • 9 mosProvide customer service to Fulton County voters by phone or in person during the 2020 Presidential Election, recount, and runoff, including processing absentee ballots Verify voter processing data and maintain confidentiality with sensitive eligibility documentation Initiate follow-up calls as necessary, assisted individuals with the completion of paperwork, and made direct referrals to relevant resources during the voter registration application process Utilize technical platforms such as the Georgia Voter Registration System and Rocket File to process voter information intake and identify issues of concern Set approved issue/mailing dates, email, receive, and process cancellation and reissue affidavits Maintain daily management of the office, including operation of a computer, telephone, email systems, and copier Collaborate with coworkers on problem-solving issues and provided additional training support to new employees Provide management and technical support to poll workers and poll managers during early voting and election night operational hours, and interacted with and fielded questions from voters.
F

Operations Director

FreshiamMay 2005 - May 2015 • 10 yrs 1 moCreate company structure and identify position titles needed to scale to support in-house design, photo, video, product development, sales, inventory, shipping, and receiving. Develop techniques to create signature products. Product development and sample creation for product shots, private clients, and mass production. Train and manage sewing production staff Assist with photo and video shoots in and out of state in various areas. Produced pop-ups in New York Fashion Week, Miami ArtBasel, and Los Angeles Produced fashion show in New York Fashion Week Awarded storefront on Auburn Avenue as a part of the City program to revitalize the area in conjunction with the launch of the street car. Featured on the cover of the Creative Loafing.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Passionate and intuitive client success manager with experience in project development and process improvement.
Experienced Client Success and Project Manager. Learning complex information and new software quickly comes naturally to me. I have a high degree of empathy and communication and have a passion for client satisfaction. I am able to quickly identify solutions and happily create organized and easy-to-understand procedural manuals even for complex processes. When I'm not working, I'm sewing for private clients.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Onisha's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Onisha Roman

Customer Success Manager • Operations Manager • Project Manager • Atlanta, GA, US
Communication
Compliance
Client Management
Available for hire fromNegotiable
Full-Time Roles
Contracts

Projects

Project Manager for Fulton County SAFE Program

Project Manager for Fulton County SAFE program. "Developed by Fulton County Commissioner Khadijah Abdur-Rahman, with the assistance of Chief Magistrate Judge Cassandra Kirk, the program is designed to be a “fast-track” system in identifying renters facing eviction at the final stages." Responsible for creating processes and procedures and managing cases within the Emergency Rental Assistance Program and the Fulton County Magistrate Court to assist tenants and landlords in expedited payments to prevent active eviction or assist in finding and funding alternative housing to prevent homelessness. Worked closely with our internal team of 10 case managers, tenants, landlords, Judges, Lawyers, and the Sheriff's department.

Work History

F

Team Lead

Fulton County Emergency Rental Assistance Program Feb 2021 - May 2022 • 1 yr 4 mosTeam lead for federally funded Emergency Rental Assistance Program for Futon County. Worked with the Deputy Director of Human Services to develop program operations tasked with distributing over $18 million to hundreds of residents to prevent homelessness. Create and maintain systems of operation, training, and reference documents. Develop, manage, and lead the onboarding process for 50+ new hires. Facilitate weekly training sessions. Create and lead training programs to onboard out-of-state consulting firm P&G. Project manager for SAFE program created by Commissioner Khadijah Abdur-Rhaman to work directly with the Chief Magistrate Court Judge, court judges, lawyers, landlords, tenants, Sheriffs, and hotels to prevent evictions or assist in securing temporary housing.
F

Call Center Registration Specialist

Fulton County ElectionsJun 2020 - Feb 2021 • 9 mosProvide customer service to Fulton County voters by phone or in person during the 2020 Presidential Election, recount, and runoff, including processing absentee ballots Verify voter processing data and maintain confidentiality with sensitive eligibility documentation Initiate follow-up calls as necessary, assisted individuals with the completion of paperwork, and made direct referrals to relevant resources during the voter registration application process Utilize technical platforms such as the Georgia Voter Registration System and Rocket File to process voter information intake and identify issues of concern Set approved issue/mailing dates, email, receive, and process cancellation and reissue affidavits Maintain daily management of the office, including operation of a computer, telephone, email systems, and copier Collaborate with coworkers on problem-solving issues and provided additional training support to new employees Provide management and technical support to poll workers and poll managers during early voting and election night operational hours, and interacted with and fielded questions from voters.
F

Operations Director

FreshiamMay 2005 - May 2015 • 10 yrs 1 moCreate company structure and identify position titles needed to scale to support in-house design, photo, video, product development, sales, inventory, shipping, and receiving. Develop techniques to create signature products. Product development and sample creation for product shots, private clients, and mass production. Train and manage sewing production staff Assist with photo and video shoots in and out of state in various areas. Produced pop-ups in New York Fashion Week, Miami ArtBasel, and Los Angeles Produced fashion show in New York Fashion Week Awarded storefront on Auburn Avenue as a part of the City program to revitalize the area in conjunction with the launch of the street car. Featured on the cover of the Creative Loafing.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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