Top Talent like Rachael are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Rachael D.

Quality Assurance Specialist • Customer Success Manager • Sherman, TX, US
Available for hire fromNegotiable
Contracts
Registered Dental Assistant and Certified Dental Billing Specialist
I've been in dentistry for 15 years now (8 in orthodontics) and love growing with the patients, and developing a relationship on a personal level so they feel like family when they come in the office. I truly love helping transform their smiles which can change their lives and the paths they take, and educating them on the importance of retention and oral hygiene. The confidence and success that comes from a perfect smile is priceless. I am enthusiastic about creating quality, ethical work that is accurate and efficient to alleviate workloads from the people we serve.

Work History

U

Clinical Dental Assistant, Specialty Benefits

United HealthcareConduct outreach to providers, analyze claims and EOBs for accuracy, quality, completion and compliance, and support providers through effective communication while managing high-volume workflows. Consistently exceeding KPI metrics monthly by an average of 120%. Maintain HIPAA compliance, outreach follow-up, complete compliance notifications and maintain deadlines. Enhance provider/insurance company relationship with open communication and a patient/member serving mentality.
P

Registered Expanded Chairside Dental Assistant

Premier DentistryMay 2021 - Jun 2022 • 1 yr 2 mosManaged inventory, coordinated vendor meetings, supported dental procedures, created CAD/CAM restorations and lab appliances, and provided exceptional patient care through scheduling, in-office treatment, and patient education. Established 3D printing SOP and documentation. Chairside dictation, analyze lab results and treatment.
C

Dental Assistant Instructor

Concorde Career CollegeJan 2020 - Oct 2021 • 1 yr 10 mosTransitioned curriculum to a remote platform during the height of the COVID pandemic, instructing over 100 students, creating educational materials and analyzing competencies in radiography and clinical skills. Create and document processes and protocols. Collaborate with other faculty and team members for student success.
H

Lead Ortho Assistant

Helm OrthodonticsJun 2014 - Jun 2018 • 4 yrs 1 moManaging day-to-day operations of the back office to ensure a smooth running schedule, ordering all supplies, lab tracking, answering the phone for payments/insurance/rescheduling when needed, patient care, managing lab appliances and study models, overseeing sterilization process protocols/maintenance/monitoring, bonding, adjustment and appliance delivery appointments, x-rays, records, impressions, debonds, bend and deliver bonded retainers, bending wire for finishing/detailing/bypass wires for extrusion U3's, bending bollista loops, make essix retainers, parent/patient education, etc. Maintained inventory, OSHA compliance, and biological monitoring, assisted in orthodontic procedures, trained team members and managed patient concerns while scheduling appointments and billing using Dolphin software. Reduced overhead supply budget by an average of 8%. HIPAA compliance.

Education

G

Grayson County College

Certificate in Dental Assisting, Dentistry2007 - 2009

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Registered Dental Assistant and Certified Dental Billing Specialist
I've been in dentistry for 15 years now (8 in orthodontics) and love growing with the patients, and developing a relationship on a personal level so they feel like family when they come in the office. I truly love helping transform their smiles which can change their lives and the paths they take, and educating them on the importance of retention and oral hygiene. The confidence and success that comes from a perfect smile is priceless. I am enthusiastic about creating quality, ethical work that is accurate and efficient to alleviate workloads from the people we serve.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Rachael are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Rachael D.

Quality Assurance Specialist • Customer Success Manager • Sherman, TX, US
Available for hire fromNegotiable
Contracts

Work History

U

Clinical Dental Assistant, Specialty Benefits

United HealthcareConduct outreach to providers, analyze claims and EOBs for accuracy, quality, completion and compliance, and support providers through effective communication while managing high-volume workflows. Consistently exceeding KPI metrics monthly by an average of 120%. Maintain HIPAA compliance, outreach follow-up, complete compliance notifications and maintain deadlines. Enhance provider/insurance company relationship with open communication and a patient/member serving mentality.
P

Registered Expanded Chairside Dental Assistant

Premier DentistryMay 2021 - Jun 2022 • 1 yr 2 mosManaged inventory, coordinated vendor meetings, supported dental procedures, created CAD/CAM restorations and lab appliances, and provided exceptional patient care through scheduling, in-office treatment, and patient education. Established 3D printing SOP and documentation. Chairside dictation, analyze lab results and treatment.
C

Dental Assistant Instructor

Concorde Career CollegeJan 2020 - Oct 2021 • 1 yr 10 mosTransitioned curriculum to a remote platform during the height of the COVID pandemic, instructing over 100 students, creating educational materials and analyzing competencies in radiography and clinical skills. Create and document processes and protocols. Collaborate with other faculty and team members for student success.
H

Lead Ortho Assistant

Helm OrthodonticsJun 2014 - Jun 2018 • 4 yrs 1 moManaging day-to-day operations of the back office to ensure a smooth running schedule, ordering all supplies, lab tracking, answering the phone for payments/insurance/rescheduling when needed, patient care, managing lab appliances and study models, overseeing sterilization process protocols/maintenance/monitoring, bonding, adjustment and appliance delivery appointments, x-rays, records, impressions, debonds, bend and deliver bonded retainers, bending wire for finishing/detailing/bypass wires for extrusion U3's, bending bollista loops, make essix retainers, parent/patient education, etc. Maintained inventory, OSHA compliance, and biological monitoring, assisted in orthodontic procedures, trained team members and managed patient concerns while scheduling appointments and billing using Dolphin software. Reduced overhead supply budget by an average of 8%. HIPAA compliance.

Education

G

Grayson County College

Certificate in Dental Assisting, Dentistry2007 - 2009

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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