Raciel Diaz

Project Manager • Operations Manager • Business Intelligence Analyst • SF, CA, US

Public Relations

Account Management

Office Administration

React

Computer Science

HTML/CSS

Training

Websites

Technology

Technology Support

Customer Service

Available for hire fromNegotiable

Detail-oriented operations manager with experience in process improvement.

Self-driven Business Administrator professional seeking to further career and grow in the business industry. Specialized in customer service, operations support management, and office administration in the public and private sectors. Adept at identifying opportunities to enhance business operations and streamline workflows.

Projects

Work History

Greeter Customer Service

City Of Walnut CreekAug 2021 - Mar 2022 • 7 mosManage the front of the office and direct the needs of civilians. Filed documents in accordance with business needs and Take phone calls for appointments. Organize appointments and help clients make new appointments with Q-less System. Help redesign city website and assist in formatting.

Election Official

Protiviti Government ServicesJun 2022 - Jun 2022 • 1 moProvide citizens with election help and customer service Assist voters in utilizing voting machines Establish a voting area and execute clerical duties

Education

College of Alameda

Associates Degree, Business AdministrationAug 2020 - May 2023

San Francisco State University

Bachelors, Business Administration - International BusinessAug 2023 - Present

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